Customer Satisfaction Jobs in New York City, NY

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Looking for Customer Satisfaction jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the New York City, NY area.

Security Operations Center Officer

Company: Allied Universal

Location: New York, NY

Posted Aug 15, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

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relocation assistance health system fellowship

Breast Surgeon - UPMC Memorial

Company: UPMC Central PA

Location: York, Pennsylvania

Posted Aug 14, 2025

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full-time be or bc

Primary Care Medical Director - New London Hospital

Company: Dartmouth Health

Location: New London, New Hampshire

Posted Aug 14, 2025

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Heating, Ventilation, and Air Conditioning Technician

Company: Setpoint Technical Corporation

Location: Brooklyn, NY

Posted Aug 14, 2025

Provide field service support by responding promptly to service calls and customer inquiries. Ability to operate tools and equipment safely in the field service…

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hospital travel 401(k)

Computed Tomography Technologist - (CT Tech)

Company: AMN Healthcare, Inc. Medical

Location: WOODSVILLE, New Hampshire

Posted Aug 15, 2025

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Neuro Oncologist

Company: Hackensack Meridian Health

Location: Neptune, New Jersey

Posted Aug 14, 2025

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Photo Sales Associates (PT) located at Harry Potter New York!

Company: Pomvom

Location: New York, NY

Posted Aug 14, 2025

*Capture Memories:* Help guests relive their magical visit by creating and selling fun photo and video experiences. Why You’ll Love This Role:*.

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Senior Analyst, Data and Insights, Growth

Company: The New York Times

Location: New York, NY

Posted Aug 14, 2025

3+ years of experience working with data analytics or data science teams to deliver reporting and analysis. You can also file a report with the Federal Trade…

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Long Term Care - Physician Assistant - Rochester, NY

Company: Rochester Regional Health

Location: Rochester, New York

Posted Aug 15, 2025

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Housekeeping, Maids and Housekeeping Cleaners

Company: RED CAP VALET SERVICES

Location: New York, NY

Posted Aug 14, 2025

The ideal candidate will be responsible for maintaining cleanliness and order in residential or commercial spaces, ensuring a welcoming environment for clients…

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health system full-time be or bc

Endocrinologist

Company: Hackensack Meridian Health

Location: Edison, New Jersey

Posted Aug 14, 2025

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Disinguished Engineer

Company: Capital One

Location: New York, NY

Posted Aug 14, 2025

You will partner closely with the engineering manager and team responsible for delivery, providing the deep technical guidance to solve their most complex…

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Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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