Customer Satisfaction Jobs in New York City, NY

776,442 open positions · Updated daily

Looking for Customer Satisfaction jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the New York City, NY area.

Chef & B

Company: Hyatt Regency Times Square

Location: New York, NY

Posted Aug 09, 2025

A 2-year, 3-year or 4-year culinary degree and at least 5 years of progressive experience in a hotel or a related field. Coordinate all par stock levels.

View Details Apply on SimplyHired

Threat Context Analyst

Company: Microsoft

Location: New York, NY

Posted Aug 08, 2025

Proficiency in data wrangling and processing pipelines using tools such as pandas, NumPy, or PySpark and fluency in Python and SQL tools with experience…

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Sales Associate

Company: Heyday Skincare Corporate

Location: Manhattan, NY

Posted Aug 09, 2025

You deliver this experience by connecting with our guests, sharing product recommendations, anticipating customer needs, and resolving all questions.

View Details Apply on SimplyHired
full time per diem travel

Travel Nurse RN - Labor and Delivery - $2,259 per week

Company: ARMStaffing

Location: Niagara Falls, New York

Posted Aug 10, 2025

View Details Apply on healthecareers.com

Threat Context Analyst

Company: Microsoft

Location: New York, NY

Posted Aug 08, 2025

Proficiency in data wrangling and processing pipelines using tools such as pandas, NumPy, or PySpark and fluency in Python and SQL tools with experience…

View Details Apply on SimplyHired

Retail Sales Associate

Company: My Wireless - AT&T Authorized Retailer

Location: National City, CA

Posted Aug 08, 2025

Experience prospecting through outbound calls. Training and developing your skills to become a top My Wireless Retail Sales Associate, which leads to…

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Store Associate

Company: Unlimited Biking

Location: New York, NY

Posted Aug 09, 2025

We want you to make our guests and visitors feel appreciated and valued in our stores, while providing quick and efficient service.

View Details Apply on SimplyHired

Retail Sales Stylist/ Key Holder

Company: Anne Fontaine

Location: New York, NY

Posted Aug 08, 2025

As a Luxury Retail Sales Stylist Keyholder, you will be responsible for contributing to the daily operations of our boutique and driving sales.

View Details Apply on SimplyHired

FO1/FO4 Concierge Security Guard

Company: GardaWorld Security Services U.S.

Location: New York, NY

Posted Aug 09, 2025

Customer service duties like welcoming, verifying identity, and guiding visitors. A comprehensive benefits package including medical, dental, and vision…

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Data Scientist, Financial Crimes - USDS

Company: TikTok

Location: New York, NY

Posted Aug 09, 2025

Collaborate with internal stakeholders to design, develop, validate, and implement AML scenarios, and conduct threshold tuning to optimize performance.

View Details Apply on SimplyHired

Store Sales Associate

Company: B&H Photo

Location: New York, NY

Posted Aug 08, 2025

All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or…

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Sales Associate - NYC

Company: REISS

Location: New York, NY

Posted Aug 09, 2025

As part of our team, you'll be joining our new store opening in New York on a part-time basis, as our Sales Associate, who is responsible for providing…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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