Customer Satisfaction Jobs in New York City, NY

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Looking for Customer Satisfaction jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the New York City, NY area.

University Grad 2026: Software Engineer

Company: Ramp Financial

Location: New York, NY

Posted Aug 01, 2025

Graduating with a B.S. (or higher) in Computer Science or a related technical field; this role is ideal for a candidate with an expected graduation date in or…

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Complex Family Planning and Obstetrics & Gynecology Generalist

Company: Hackensack Meridian Health

Location: Edison, New Jersey

Posted Aug 03, 2025

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Gourmet - Maintenance (Village NYC) Salary Range $16.50 to $16.50/hr

Company: Gourmet Garage

Location: New York, NY

Posted Aug 02, 2025

Coordinate own activities and functions with those of Associates to obtain maximum productivity and efficiency. Clean Associate break and lunch areas.

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Executive Sous Chef

Company: Filé Gumbo Bar

Location: New York, NY

Posted Aug 02, 2025

Navigate and troubleshoot Toast POS system for kitchen operations. Monitor food costs and portion control to meet budget targets. Paid time off and sick leave.

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Customer Success Manager

Company: Imagine Learning

Location: New York, NY

Posted Aug 02, 2025

Travel:* You can also expect up to approximately 30% travel, so be sure you have a valid driver’s license and automobile insurance and a clean driving record…

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Carpenter

Company: Housing Works

Location: New York, NY

Posted Aug 02, 2025

Assisting with plumbing, Door locks, installations, laying out of tools, and performing several other repairs. Assist in preparing for any/all new projects.

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Fairway - Maintenance (Village NYC) Salary Range $16.50 - $16.50/hr

Company: Fairway Markets

Location: New York, NY

Posted Aug 02, 2025

Coordinate own activities and functions with those of Associates to obtain maximum productivity and efficiency. Clean Associate break and lunch areas.

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Travel Ultrasound Technician - $2,528 per week

Company: TotalMed Allied

Location: Niagara Falls, New York

Posted Aug 03, 2025

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Customer Service Representative

Company: IME Guards

Location: New York, NY

Posted Aug 02, 2025

What is a Customer Service Representative or Patient Advocate for IME Guards? A patient advocate for IME Guards will accompany a claimant (injury victim) during…

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Digital Projects Implementation Analyst

Company: Apple Bank for Savings

Location: Garden City, NY

Posted Aug 01, 2025

Establish and maintain documentation to support application testing and provide reporting on results; develop and execute regression testing for regular quality…

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Urogynecologist

Company: Hackensack Meridian Health

Location: Edison, New Jersey

Posted Aug 03, 2025

View Details Apply on healthecareers.com

CDL-A Dedicated Team Truck Driver - 3 Months Experience Required

Company: C.R. England

Location: Universal City, TX

Posted Aug 02, 2025

3+ months of current CDL-A driving experience. Static weekly routes picking up preloaded trailers and delivering into drop trailer distribution centers.

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Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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