Customer Satisfaction Jobs in New York City, NY

776,442 open positions · Updated daily

Looking for Customer Satisfaction jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the New York City, NY area.

Acquisition Marketing Manager

Company: Aquent Talent

Location: Culver City, CA

Posted Aug 04, 2025

Collaborate with cross-functional teams (product, engineering, analytics, business development, design) to improve performance metrics.

Unarmed Security Officer for Educational Institution in Brooklyn UNION

Company: Doyle Security Services

Location: Brooklyn, NY

Posted Aug 04, 2025

Provide a safe secure environment for students, staff and guests inside the school. Preserves order and may act to enforce regulations and directives for the…

Optician/Sales Associate

Company: C True - Vision Care

Location: Brooklyn, NY

Posted Aug 04, 2025

Familiarity with optical equipment and tools used for measurements and adjustments. Maintain accurate records of customer prescriptions, orders, and payments.

Customer Service Representative & Marketing Assistant

Company: GENERATION NEXT FERTILITY

Location: New York, NY

Posted Aug 04, 2025

Collaborate with clinical, front desk, marketing and other management teams to follow up on concerns and track resolution status.

Sales Associate - entry level - New York, NY

Company: Selleck Chemicals LLC

Location: New York, NY

Posted Aug 04, 2025

Follow up on leads and provide quotes, technical information, and product recommendations. Maintain a pipeline of opportunities using CRM tools and regular…

Security Guard - Museum - Long Island City - Queens

Company: Allied Universal

Location: Astoria, NY

Posted Aug 04, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

CDL A Car Hauler Truck Driver

Company: Tribeca Automotive Inc.

Location: New York, NY

Posted Aug 04, 2025

We have a high volume of freight and offer local and long-haul routes, steady and stable work five days a week to keep you moving!

Developer Full Stack

Company: JetBlue Airways Corporation

Location: Long Island City, NY

Posted Aug 04, 2025

Develop, design, code, debug and document web and mobile web interface applications in a variety of front-end software languages (e.g., Strong JavaScript and…

Security Guard - Educational Facility - Bronx

Company: Allied Universal

Location: New York, NY

Posted Aug 04, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

Weekend Fuel Delivery Drivers Wanted In Brooklyn & Bronx - Join Our Growing Team!!

Company: Diesel Distribution Company

Location: Brooklyn, NY

Posted Aug 04, 2025

Operate the tanker truck and drive to customer sites for fuel deliveries. As a driver, you will be responsible for fueling customer tanks, vehicles, and…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages