Customer Satisfaction Jobs in New York City, NY

776,442 open positions · Updated daily

Looking for Customer Satisfaction jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the New York City, NY area.

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Concierge Family Medicine and Pediatrics - Physician - Hudson Yards - Manhattan, NY

Company: Mount Sinai Health System

Location: New York, New York

Posted Jul 20, 2025

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Senior Partner Manager (Senior, Media Sales) - Macy's Media Network

Company: Macy’s

Location: New York, NY

Posted Jul 21, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. The Senior, Media Sales is responsible for driving…

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Working Chef

Company: Rustik Tavern

Location: Brooklyn, NY

Posted Jul 20, 2025

In this role, you will be responsible for creating delicious dishes, managing kitchen operations, and ensuring that our guests have an unforgettable dining…

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Gynecologic Oncologist - Saint Luke's Health System - Kansas City, MO

Company: Saint Luke's Health System

Location: Kansas City, Missouri

Posted Jul 20, 2025

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Pediatric Physiatrist Needed

Company: Catholic Health

Location: Port Jefferson and Babylon, NY

Posted Jul 20, 2025

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Physician Advisor

Company: Hackensack Meridian Health

Location: Manahawkin, New Jersey

Posted Jul 20, 2025

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Senior Data Scientist - Digital + Customer

Company: Macy’s

Location: New York, NY

Posted Jul 20, 2025

This role collaborates with cross-functional teams to identify opportunities where data science can add value, applying cutting-edge AI techniques to large…

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Nurse Practitioner - Neonatology/NICU

Company: Hackensack Meridian Health

Location: Neptune Township, New Jersey

Posted Jul 21, 2025

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Medical Director, Breast Surgery

Company: Rochester Regional Health

Location: Rochester, New York

Posted Jul 21, 2025

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Director, Assistant Chief Academic Officer

Company: Hackensack Meridian Health

Location: Edison, New Jersey

Posted Jul 21, 2025

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Heart Failure Cardiologist

Company: Hackensack Meridian Health

Location: Hackensack, New Jersey

Posted Jul 20, 2025

View Details Apply on healthecareers.com
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Patient Service Representative - Full Time Days

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted Jul 21, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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