Customer Satisfaction Jobs in New York City, NY

776,442 open positions · Updated daily

Looking for Customer Satisfaction jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the New York City, NY area.

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Physician Facilitator

Company: Hackensack Meridian Health

Location: Old Bridge, New Jersey

Posted Jul 20, 2025

View Details Apply on healthecareers.com

Senior Software Engineer, iOS

Company: Capital One

Location: New York, NY

Posted Jul 19, 2025

Develop iOS client code solutions that deliver on Product Strategy and adhere to established engineering best practices, design guidelines and principles.

View Details Apply on SimplyHired

Retail Cosmetics Sales Associate - Clarins, Flushing - Full Time

Company: Macy’s

Location: Flushing, NY

Posted Jul 19, 2025

Possess a passion and a business-minded attitude to succeed in a performance-based setting. Collaboration: Partnership with the total Beauty team to drive sales…

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Viennoiserie Laminator

Company: Ole & Steen Commissary

Location: New York, NY

Posted Jul 19, 2025

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.

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Cybersecurity Analyst Critical Assets & Incident Response CERT Levels 3-5

Company: Metropolitan Transportation Authority

Location: New York, NY

Posted Jul 19, 2025

Provides guidance and technical coaching to less experienced staff to support effective workflow and develop technical talent. Level 4: $102,760 - $139,755.

View Details Apply on SimplyHired

Registered Nurse - Discharge Lounge

Company: Jamaica Hospital Nursng Home

Location: Richmond Hill, NY

Posted Jul 18, 2025

Active RN license in New York State. Are you currently certified in BLS and ACLS, proficient in Epic (or a comparable EMR), and confident in patient education…

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Software Engineer

Company: DoorDash USA

Location: New York, NY

Posted Jul 18, 2025

You have a BS degree in Computer Science, similar technical field of study or equivalent professional experience with 3+ years of software engineering…

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SERVICE TECHNICIAN

Company: Skyline Windows Llc

Location: Bronx, NY

Posted Jul 19, 2025

Ability to drive and have a clean driving history to drive company vehicle as needed. We are best known for designing, manufacturing, and installing custom…

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Verifications Representative

Company: Henry Schein

Location: New York, NY

Posted Jul 18, 2025

Researches and maintains customer license information using electronic databases. 25% Document and update customer license information to ensure regulatory…

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Candy Store Bouncer/Security

Company: lil sweet treat

Location: New York, NY

Posted Jul 18, 2025

In this role, you will be the first point of contact for our customers and play a vital role in facilitating organization in the line, welcoming guests into the…

View Details Apply on SimplyHired
malpractice insurance paid time off work life balance

PA, Physician Assistant - Urgent Care

Company: CHRISTUS Health

Location: New Braunfels, Texas

Posted Jul 20, 2025

View Details Apply on healthecareers.com

Senior Security Operations Analyst

Company: Gong.io Inc.

Location: New York, NY

Posted Jul 19, 2025

Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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