Customer Satisfaction Jobs in New York City, NY

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Looking for Customer Satisfaction jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the New York City, NY area.

Carpenter

Company: Housing Works

Location: New York, NY

Posted Jul 14, 2025

Assisting with plumbing, Door locks, installations, laying out of tools, and performing several other repairs. Assist in preparing for any/all new projects.

View Details Apply on SimplyHired

Registered Nurse

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Batavia, New York

Posted Jul 14, 2025

View Details Apply on usajobs.gov

MCCS/MCFTB ADMINISTRATIVE SPECIALIST NF3

Company: Department of the Navy - U.S. Marine Corps

Location: New Orleans, Louisiana

Posted Jul 14, 2025

View Details Apply on usajobs.gov

Practical Nurse - Mental Health

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Buffalo, New York

Posted Jul 14, 2025

View Details Apply on usajobs.gov

Practical Nurse (LPN) Catskill CBOC

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Catskill, New York

Posted Jul 14, 2025

View Details Apply on usajobs.gov

Supervisory Dietitian - Informatics

Company: Department of Veterans Affairs - Veterans Health Administration

Location: New York, New York

Posted Jul 14, 2025

View Details Apply on usajobs.gov

Medical Instrument Technician Gastroenterology (GI)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Northport, New York

Posted Jul 14, 2025

View Details Apply on usajobs.gov

Registered Nurse-Medical, Surgical, Oncology, Telemetry (C1)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Johnson City, Tennessee

Posted Jul 14, 2025

View Details Apply on usajobs.gov

FOOD SERVICE WORKER (BARISTA)

Company: Department of the Air Force - Air Mobility Command

Location: McGuire AFB, New Jersey

Posted Jul 14, 2025

View Details Apply on usajobs.gov

Medical Support Assistant (Advanced)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: New Orleans, Louisiana

Posted Jul 14, 2025

View Details Apply on usajobs.gov

MEDICAL RECORDS TECH (ROI)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Buffalo, New York

Posted Jul 14, 2025

View Details Apply on usajobs.gov

Registered Nurse - Radiology

Company: Department of Veterans Affairs - Veterans Health Administration

Location: New York, New York

Posted Jul 14, 2025

View Details Apply on usajobs.gov

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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