Customer Satisfaction Jobs in New York City, NY

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Looking for Customer Satisfaction jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the New York City, NY area.

Licensed Practical Nurse (Primary Care)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: New London, Connecticut

Posted Jul 13, 2025

View Details Apply on usajobs.gov

Licensed Practical Nurse - Acute Care

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Buffalo, New York

Posted Jul 14, 2025

View Details Apply on usajobs.gov

Diagnostic Radiologic Technologist (Computed Tomography)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Iowa City, Iowa

Posted Jul 14, 2025

View Details Apply on usajobs.gov

Sous Chef

Company: Pura Vida

Location: New York, NY

Posted Jul 14, 2025

Local/municipal requirements, such as Food Handler certification, acquired at applicant’s own expense. Monitor kitchen procedures to ensure strict compliance…

View Details Apply on SimplyHired
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Urology - Physician - Manhattan and Queens, NY

Company: Mount Sinai Health System

Location: New York, New York

Posted Jul 14, 2025

View Details Apply on healthecareers.com

Administrative Support Assistant (CYS) (Developmental) NF-02/03

Company: Department of the Army - Army Installation Management Command

Location: West Point, New York

Posted Jul 14, 2025

View Details Apply on usajobs.gov
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Internal Medicine Residency Program Director

Company: Hackensack Meridian Health

Location: Hackensack, New Jersey

Posted Jul 13, 2025

View Details Apply on healthecareers.com

MEDICAL SUPPORT ASSISTANT (ADVANCED)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Albuquerque, New Mexico

Posted Jul 13, 2025

View Details Apply on usajobs.gov

GUEST SERVICES REPRESENTATIVE

Company: Department of the Air Force - Headquarters, Air Force Reserve Command

Location: Niagara Falls, New York

Posted Jul 13, 2025

View Details Apply on usajobs.gov

Nurse Manager - Ambulatory Surgery /Endoscopy/ PACU

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Kings, New York

Posted Jul 13, 2025

View Details Apply on usajobs.gov
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Associate Chief, Obstetrics and Gynecology

Company: Physician Affiliate Group of New York

Location: New York, New York

Posted Jul 13, 2025

View Details Apply on healthecareers.com

Health Technician

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Salt Lake City, Utah

Posted Jul 13, 2025

View Details Apply on usajobs.gov

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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