Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Accounts Receivable Specialist

Company: Sutherland

Location: Other US Location

Posted Jan 28, 2025

Sutherland is looking for an experienced Accounts Receivable Specialist with proficiency in English and Japanese. The role involves cash application, customer master credits, coordinating with clients and stakeholders, and continuous process improvement. The ideal candidate should have 4-6 years of experience, strong analytical skills, leadership abilities, and excellent communication skills. Proficiency in SAP and MS Office applications is required.

Associate Delegate Relations Manager

Company: Informa

Location: Other US Location

Posted Jan 28, 2025

Informa Connect is seeking an Associate Delegate Relations Manager to sell delegate places for global events, including conferences, exhibitions, trade shows, and hybrid events. The role involves generating revenue, identifying cross-selling opportunities, and collaborating with sales, production, and marketing teams. Informa offers extensive training, competitive commission schemes, global travel opportunities, and a dynamic hybrid working environment. The ideal candidate is proactive, resourceful, and comfortable in a fast-paced sales environment. Informa values diversity and provides a supportive, flexible, and inclusive work environment with various benefits.

Lead Architect

Company: Fractal

Location: Other US Location

Posted Jan 28, 2025

The text describes a job opportunity at Fractal Analytics, a leading company in Big Data analytics. The company is committed to delivering insights and innovation to Fortune 500 companies. The role involves building and managing a Business Intelligence center of excellence, with hands-on experience in tools like Power BI, Tableau, Qlik, etc. The job requires a deep understanding of the BI landscape, data modeling, and engineering. The successful candidate will work closely with internal stakeholders, create BI roadmaps, and present solutions to clients. The role also involves data analysis, developing training plans, and optimizing existing BI solutions.

Salesforce Administrator

Company: Augmedix

Location: Other US Location

Posted Jan 28, 2025

Commure + Athelas is a healthcare technology company that aims to simplify healthcare providers' lives by automating administrative tasks and enhancing patient care. They offer a suite of software and hardware solutions, including staff duress alerting, asset tracking, patient elopement prevention, revenue cycle management, and more. The company supports over 250,000 clinicians across hundreds of care sites in the US. They are seeking a Salesforce Administrator with 12+ years of experience to manage user and license requirements, gather technical design requirements, and optimize the Salesforce platform for user satisfaction. The role involves working closely with the Senior Salesforce Administrator and cross-functional teams to ensure data accuracy and system integrity.

Customer Value Director

Company: Coupa Software

Location: Other US Location

Posted Jan 28, 2025

Coupa is a leading total spend management platform for businesses, offering AI-driven solutions for predicting, prescribing, and automating smarter, more profitable business decisions. The company values innovation, collaboration, and global impact. The Customer Value Director role involves developing value plans, identifying opportunities, and managing customer relationships. Proven experience in procurement, customer management, and strong communication skills are required. Coupa is an equal opportunity employer.

Financial Accountant - 18 Months FTC

Company: Informa

Location: Other US Location

Posted Jan 28, 2025

Informa is an international business that connects specialists with knowledge through live and on-demand events, digital and data-driven services, and academic research. They are home to over 10000 colleagues across 30 countries and are a member of the UK's FTSE 100 group of leading public companies. The company offers an 18-month full-time contract for a Tax & Financial Accounting role, responsible for preparing and submitting indirect and direct tax filings, statutory account filings, and treasury back-office functions. The role requires a strong academic background in Accounting, preferably with an Accounting degree, and being a qualified Accountant (ACA, ACCA, or CIMA) part-qualified with only a few exams left to take. Informa provides a supportive and enjoyable work environment with benefits such as flexibility, a great community, broader impact opportunities, career development, time out, personal benefits, wellbeing support, global collaboration, and an inclusive experience for all perspectives and backgrounds.

Spotify Customer Service Expert with Polish and English

Company: Sutherland

Location: Other US Location

Posted Jan 28, 2025

Sutherland is seeking motivated International Customer Service Professionals for their Spotify client. The role involves providing email support, answering FAQs, and assisting with account and payment-related issues. Benefits include long-term job security, health insurance, paid annual leave, food vouchers, a clear career path, and a competitive salary. The company offers world-class on-the-job training, employee discounts, a referral program, and various wellness initiatives. Qualifications include excellent written skills in Polish (C1), good verbal and written skills in English (B2 or higher), previous customer service experience, strong communication skills, and a positive attitude.

Customer Marketing Manager

Company: Pipedrive

Location: Other US Location

Posted Jan 28, 2025

Pipedrive, a cloud-based software company trusted by over 100,000 companies in 179 countries, is seeking a Customer Marketing Manager for their Lisbon office. The role involves developing and executing customer marketing strategies, managing customer advocacy initiatives, collaborating with cross-functional teams, and optimizing customer journeys. The ideal candidate should have at least 3 years of experience in customer marketing, strong communication skills, and familiarity with CRM systems and marketing automation tools.

Data Analyst

Company: Augmedix

Location: Other US Location

Posted Jan 28, 2025

Commure + Athelas is a healthcare technology company that aims to simplify healthcare providers' lives by automating administrative tasks and improving patient care. They offer a suite of software and hardware solutions, including staff duress alerting, asset tracking, patient elopement prevention, revenue cycle management, clinical documentation, and more. The company supports over 250,000 clinicians across hundreds of care sites in the US. They are seeking an experienced Data Analyst to collect, clean, structure, and analyze large datasets to inform business decisions and provide insights to customers. The ideal candidate should have strong technical skills in programming languages like JavaScript, Python, and SQL, as well as experience with data cleaning, structuring, and transformation. The role involves data collection, cleaning, structuring, transformation, analysis, programming, database management, reporting, and collaboration with US teams to design and implement robust data infrastructure.

Manager - Pre-Sales

Company: Sutherland

Location: Other US Location

Posted Jan 28, 2025

Sutherland is a company specializing in Artificial Intelligence, Automation, Cloud engineering, and Advanced analytics. They work with global brands, providing unique value through technology and business process excellence. Sutherland has created over 200 inventions under several patents, driving digital transformation and optimizing business operations. They tailor solutions to fit each company's unique needs, combining human expertise with AI. The job description for a Manager for PreSales involves strengthening client relationships, impacting the bottom line, and managing processes to enhance efficiency. Qualifications include a Bachelor's degree, 8+ years of experience, and people management skills. Supply chain work experience is a must.

Digital Operations Executive

Company: Informa

Location: Other US Location

Posted Jan 28, 2025

Tahaluf is a leading B2B Live and On Demand Events organizer in Saudi Arabia, scaling rapidly with the support of prominent government and non-government organizations. The company is known for hosting record-breaking events like LEAP and bringing iconic Informa brands to the Kingdom. Tahaluf is seeking a Digital Operations Executive to play a vital role in planning, executing, and supporting digital platforms for year-round event experiences. The ideal candidate will have 3-5 years of experience in digital operations, strong technical expertise in Martech technologies, and excellent project coordination skills.

Project Operations Manager

Company: Sportradar

Location: Other US Location

Posted Jan 28, 2025

Sportradar, a leading sports technology company, is expanding its Betting Entertainment Tools team in Ljubljana. They are seeking a Project Operations Manager with 2+ years of experience in project management, operations management, or a similar role. The ideal candidate will have strong organizational leadership, problem-solving skills, and the ability to thrive in a fast-paced environment. The role involves operational support, optimizing workflows, leading operational planning, and managing day-to-day project operations. The company offers a collaborative environment, professional development opportunities, and a hybrid work model. The recruitment process includes an initial screening, first interview, a short home task, and a final interview with the team and SVP.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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