Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Program Manager of Business Operations

Company: WISE

Location: Other US Location

Posted Jan 28, 2025

Wise, a global technology company, is seeking a project or programme manager with 6+ years of experience to lead cross-operational initiatives. The role involves defining top initiatives, securing executive sponsorship, creating governance, driving project execution, and building a team of programme managers. The successful candidate will work closely with operations teams, drive automation process improvements, and have the freedom to make autonomous decisions. Wise values diversity, equity, and inclusion, and offers opportunities for growth, leadership, and exposure to various aspects of the product.

Senior Software Engineer - Recruiter Network (Hybrid Working)

Company: SEEK (seek.com)

Location: Other US Location

Posted Jan 28, 2025

SEEK is a global company with a portfolio of diverse businesses including JobStreet and JobsDB. Their purpose is to help people live more fulfilling and productive working lives and help organizations succeed. They create world-class technology solutions to connect more people to relevant employment, education, small business, and volunteer opportunities. SEEK values a culture of high performance and celebrates the diversity of their employees. The SEEK Recruiter Network (SRN) helps organizations fill their most critical roles by connecting them with specialist recruiters. The Senior Software Engineer role involves improving technical alignment, health, and engineering practices within a team, developing software, and mentoring junior engineers. SEEK offers flexible working, casual dress, and a culture of inclusion and wellbeing.

Senior Backend Engineer - Neon team

Company: Holycode

Location: Other US Location

Posted Jan 28, 2025

Holycode is seeking a Senior Backend Engineer with strong skills and experience to join their neon project team. Neon is a Zurich-based fintech startup aiming to disrupt the Swiss banking industry. The role involves building stable backend services using technologies like Java 17, Spring Boot 3, REST APIs, and Kubernetes. The company values beautiful UX/UI, data-driven decisions, maximum automation, and a collaborative environment. Key qualifications include 5+ years of Java application development experience, strong SQL and REST API knowledge, CICD pipeline experience, and a solid understanding of software design and architecture.

Commercial Manager, West Africa

Company: Pfizer

Location: Other US Location

Posted Jan 28, 2025

Pfizer is seeking a Commercial Manager to serve as their in-country representative in West Africa. The role involves managing distributors, fostering market development, executing commercial strategies, maintaining relationships, ensuring operational excellence, and requiring a degree in Sciences or Commerce with 8+ years of pharmaceutical industry experience. The successful candidate will develop and implement business strategies, analyze data, lead cross-functional teams, and travel frequently across West Africa.

Commercial Manager, East Africa

Company: Pfizer

Location: Other US Location

Posted Jan 28, 2025

Pfizer is seeking a Commercial Manager to serve as their in-country representative in East Africa. The role involves managing distributors, fostering market development, executing commercial strategies, maintaining relationships, ensuring operational excellence, and requiring a degree in Sciences or Commerce with 8+ years of pharmaceutical industry experience. The successful candidate will develop and implement business strategies, analyze data, lead cross-functional teams, and travel frequently across East Africa.

Tier 1 AS&W Analyst - Day Back

Company: Leidos

Location: Other US Location

Posted Jan 28, 2025

Leidos Digital Modernization Sector is hiring a Tier 1 ASampW Analyst for a cyber security program supporting Customs and Border Protection. The role involves conducting log analysis, recognizing attacker activity, developing security content, and communicating findings to stakeholders. Required qualifications include a Bachelor's degree, 2+ years of experience in incident detection and response, and relevant certifications. Preferred qualifications include experience in cyber government, federal law enforcement, and familiarity with the Cyber Kill Chain and MITRE ATT&CK framework.

Accounts Receivable Specialist

Company: DNAnexus

Location: Other US Location

Posted Jan 28, 2025

DNAnexus, a leading provider of biomedical data analysis software, is seeking an experienced Account Receivable and Collection specialist. The ideal candidate will have at least 3 years of experience, proficiency in Netsuite and MS Office, and strong organizational skills. The role involves generating accurate invoices, maintaining billing records, conducting account research, and resolving customer issues. The company, headquartered in Mountain View, California, is experiencing rapid growth and market adoption, with support from leading investors including Google Ventures and Blackstone.

Senior Business Development Manager (UK&I)

Company: WISE

Location: Other US Location

Posted Jan 28, 2025

Wise is a global technology company aiming to simplify international money transfers for both individuals and businesses. They are seeking a business development professional to drive partnership growth in the UK and Ireland. The ideal candidate should have experience selling tech products, preferably API solutions, to banks or large enterprises in the UK. They should be comfortable with financial negotiations, customer-focused, and familiar with the European regulatory landscape. Wise values diversity, equity, and inclusion, and encourages applicants who reflect these values.

System Integration Engineer_Industrial Automation

Company: Delta Electronics Americas

Location: Other US Location

Posted Jan 28, 2025

Delta, a global leader in power supplies and thermal management, seeks a candidate with a degree in Industrial Automation and 5+ years of experience in project execution, solution development, and training. The role involves supporting the System Solution team, managing solution pack libraries, and conducting FAT and SAT. The candidate should have hands-on experience in MAFAPA segments and a proven track record of independent performance.

Customer Success Manager

Company: Darktrace

Location: Other US Location

Posted Jan 28, 2025

Darktrace, a global leader in cyber security AI founded in 2013, is expanding its Enterprise Customer Success team. The successful candidate will manage accounts across the UK and I customer base, driving adoption, outcomes, and renewals. They will work closely with various Darktrace teams and clients, ensuring maximum utility from Darktrace deployments. The role is hybrid, based out of the Paris office, with a minimum of 3 days a week attendance. Fluency in French and English is required. Darktrace offers comprehensive benefits including holidays, insurance, medical coverage, meal vouchers, and an Employee Assistance Program.

Software Engineer (Open to remote locations across Australia)

Company: OFX

Location: Other US Location

Posted Jan 28, 2025

OFX, a global provider of online international payment services, is seeking a Software Engineer. The role involves delivering high-quality code, working in an agile environment, and collaborating with the Tech Lead and Engineering Managers. The ideal candidate should have experience with commercial software development, distributed version control systems, NET Core and Framework, modern JavaScript/TypeScript, unit testing, Agile methodology, Microservices architecture, relational databases, and containers. OFX values diversity, inclusivity, and continuous learning, offering various learning programs and an annual volunteer day. The company promotes an environment of reward and recognition, with employee-led committees organizing events to keep employees engaged.

Application Engineer

Company: Johnson Controls

Location: Other US Location

Posted Jan 28, 2025

Johnson Controls is inviting applications for a role in leading Building Management System global projects from their India Engineering center. The role involves detailed engineering, project execution, and quality assurance. The company offers a competitive salary, paid vacation, on-the-job training, and a collaborative team environment. They value employees' physical, financial, and emotional wellbeing. The ideal candidate should have a background in BEME Instrumentation, Electrical, Electronics, or Electronics & Communication, with knowledge of HVAC systems and BMS architecture. Proficiency in wiring, PLC programming, and SCADA is required. Experience in engineering, installing, and commissioning HVAC and BMS systems is necessary. The company is an equal opportunity employer.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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