Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Paid Media Analyst

Company: CleverTap

Location: Other US Location

Posted Jan 28, 2025

CleverTap, a global growth-stage startup, is seeking a Paid Media Analyst with 2+ years of experience in managing paid media campaigns, preferably in B2B SaaS industries. The ideal candidate should have a strong understanding of the Hispanic market, proficiency in analytics tools, and fluency in Portuguese and English. The role involves planning, executing, and optimizing performance-driven campaigns across LATAM, managing budgets, expanding in key Hispanic markets, analyzing performance, managing channels, conducting AB testing, collaborating with stakeholders, and staying updated on industry trends. The company offers a fast-paced, dynamic environment with opportunities for career growth and innovation.

Senior Application Architect

Company: Cyara

Location: Other US Location

Posted Jan 28, 2025

Cyara is a leading provider of an Automated CX Assurance Platform, enabling brands to deliver superior customer experiences. The company values excellence, innovation, integrity, curiosity, and diversity. They are seeking a software architect with extensive experience in SaaS, cloud platforms, and microservices to design and implement scalable, secure, and robust software architectures for cloud-based SaaS applications. The role offers a flexible work environment, competitive compensation, and a positive, results-oriented culture.

Senior Development Manager - Productivity Engineering

Company: Coupa Software

Location: Other US Location

Posted Jan 28, 2025

Coupa is seeking a Senior Development Manager to lead its Productivity Engineering Team. The role involves designing and improving build pipelines, monitoring and scaling infrastructure, and partnering with various teams to implement security controls and improve developer experience. The ideal candidate should have a minimum of 2 years of experience as a Senior Productivity Engineering Manager, expertise in developing high-performance build pipelines, and knowledge of common build frameworks and log management systems. Coupa values innovation, collaboration, and global impact, offering a culture driven by transparency, openness, and a shared commitment to excellence.

Growth Team Leader

Company: Lusha

Location: Other US Location

Posted Jan 28, 2025

Lusha is a dynamic, innovative company seeking a Growth Team Leader with 8+ years of experience in B2B SaaS. The role involves leading growth initiatives, managing experiments, and collaborating with cross-functional teams. The ideal candidate will have a growth mindset, expertise in GEO testing, strong creative aptitude, and analytical skills. Lusha, established in 2016, has transitioned from a bootstrap company to a unicorn with a value estimation of $15 billion, trusted by industry giants like Zendesk, Google, and Yotpo.

Product Marketing Manager

Company: Freshworks

Location: Other US Location

Posted Jan 28, 2025

Freshworks, a global company headquartered in San Mateo, California, offers a suite of cloud-based software including Freshdesk, Freshsales, Freshmarketer, Freshservice, and Freshchat. The company is recognized by global press and has received awards for its products. Freshworks is currently seeking a Product Marketing Manager to develop and execute go-to-market strategies, collaborate with cross-functional teams, and drive product adoption. The ideal candidate should have a graduate degree, 8+ years of experience in product marketing, and excellent communication skills.

Technical Account Manager (EMEA) - French Speaking

Company: Tufin

Location: Other US Location

Posted Jan 28, 2025

Tufin is seeking a Technical Account Manager with a focus on driving optimal usage and complete adoption of their technologies, particularly in the postsales phase. The role involves client engagement, technical expertise, customer support, and crossfunctional collaboration. The ideal candidate should be a French speaker with excellent English communication skills, 3+ years of experience in network security systems, and hands-on experience with firewall administration. Scripting proficiency in Perl, Python, or BASH is advantageous. The role requires strong organizational and project management skills, excellent presentation and negotiation skills, and a bachelor's degree in Engineering or Computer Science.

Leasing Consultant

Company: AIR Communities

Location: Other US Location

Posted Jan 28, 2025

AIR Communities, a leading apartment operator, is seeking a detail-oriented and customer-focused Leasing Consultant for their 700+ unit Bent Tree Apartment Homes in Centreville, VA. The ideal candidate will have at least 1 year of sales and customer service experience, be familiar with setting and achieving goals, and possess excellent communication skills. The role involves managing the consumer life cycle, leasing apartments, and providing exceptional customer service. AIR offers competitive compensation, benefits, and opportunities for professional growth. The application deadline is January 7th, and successful candidates will undergo pre-employment screening.

Marketing Coordinator (ELL0002)

Company: hammerjack

Location: Other US Location

Posted Jan 28, 2025

Hammerjack is seeking a Marketing Coordinator for a hybrid role, working with a renowned skincare company. The role involves executing digital marketing initiatives, supporting brand marketing strategies, coordinating events, managing the marketing calendar, and preparing reports. The ideal candidate should have a tertiary degree in Marketing, digital marketing experience, strong organizational skills, and proficiency in Microsoft packages and Adobe Creative Suite. Hammerjack offers flexibility, inspiring workspaces, competitive compensation, professional growth opportunities, and a supportive community.

Associate Legal Counsel - 2540D

Company: Enverus

Location: Other US Location

Posted Jan 28, 2025

Enverus, a leading energy SaaS company, is seeking a highly driven Associate Counsel to join their Legal team. This role offers the opportunity to work with a rapidly growing company, delivering industry-leading solutions to customers in a dynamic sector. The Associate Counsel will provide legal advice, manage customer legal relations, collaborate with company departments, advise on regulatory and compliance matters, draft and negotiate contracts, manage the intellectual property portfolio, and handle various legal matters. The role requires advanced knowledge, excellent communication skills, and the ability to handle confidential information with discretion. This position is eligible for Variable Compensation.

Senior Complaints & Social Specialist, Customer Success

Company: Wave HQ

Location: Other US Location

Posted Jan 28, 2025

Wave is a company that values small businesses and empowers their owners with a comprehensive financial management solution. The Customer Success team is dedicated to guiding and supporting entrepreneurs, aiming to create a unique and special customer support experience. Wave is seeking a proactive and detail-oriented Complaints & Social Specialist to manage customer complaints and social media escalations, ensuring a positive customer experience. The ideal candidate should have experience in complaint handling, regulatory knowledge, strong attention to detail, excellent communication skills, and the ability to work effectively with cross-functional stakeholders. Wave offers a flexible work environment, supports employee growth, and fosters a diverse and inclusive culture.

Account Executive, Marketplace

Company: Tapestry - Coach, Kate Spade, and Stuart Weitzman

Location: Other US Location

Posted Jan 28, 2025

Tapestry Inc. is a global house of brands that values individuality and inclusivity. They are seeking an Account Executive with digital trading experience to support the Tapestry Marketplace channel. The role involves building relationships with partners, driving sales and margin targets, and supporting product launches. Tapestry offers a hybrid work model, learning and development opportunities, and a range of benefits including healthcare, discounts, and volunteering days. The company is committed to equity, inclusion, and diversity.

Human Resources Specialist

Company: Western Digital

Location: Other US Location

Posted Jan 28, 2025

Western Digital is seeking an HR Communication Lead with 12 years of experience in internal communications. The role involves driving and optimizing internal HR communications, creating monthly learning series, supporting audits, updating work rules, handling employee grievances, providing leader support, collaborating across functions, promoting employee civility, assisting in new hire orientation, managing HRDF grants, and performing other related duties. The ideal candidate should have a Bachelor's degree in HR, strong understanding of HR principles, strategic mindset, ability to handle sensitive information, and proficiency in Microsoft Office and Adobe products.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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