Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Neural Network Optimization Engineer

Company: Untether AI

Location: Other US Location

Posted Jan 27, 2025

Untether AI, a Toronto-based startup, is developing high-performance AI inference chips. They are looking for top-notch engineers to join their team, focusing on software development for seamless neural network deployment. The Neural Network Optimization Engineer role involves optimizing neural networks for customers, addressing performance bottlenecks, and collaborating with cross-functional teams. The company offers competitive perks, including stock options, and is committed to diversity and inclusivity.

Customer Success Manager

Company: Sapience Analytics Corp

Location: Other US Location

Posted Jan 27, 2025

Sapience Analytics is a SaaS software provider specializing in Workplace Analytics. They offer a comprehensive People Analytics solution, capturing work patterns within organizations and across all applications. The company is seeking a candidate with 3-5 years of experience in enterprise software deployment projects to provide business support for customers during product deployment and adoption. The role involves collaboration with customers, product management, and engineering, as well as supporting the sales team and designing integration solutions. A college degree is required.

Digital Content Specialist Lead

Company: Superside

Location: Other US Location

Posted Jan 27, 2025

Superside is offering an exciting opportunity for a seasoned Digital Content Specialist to lead multiple customer accounts, using AI tools to enhance content quality and efficiency. The role involves transforming briefs into polished, on-brand content at high speed while continuously refining AI skills. The ideal candidate should have 8+ years of experience, excellent English proficiency, and a strong portfolio. Familiarity with AI-driven content tools and understanding of SEO principles are essential. Superside, a leading Creative-as-a-Service company, offers a global community, flexible working hours, and a high-energy environment. The company is committed to diversity, equity, and inclusion.

Customer Success Manager

Company: DearDoc

Location: Other US Location

Posted Jan 27, 2025

DearDoc is a remote company based in Guadalajara, Mexico, offering a suite of technology and marketing tools to top doctors. They aim to help practices run smoothly and grow with new patients. The company culture is startup-like, with autonomy, innovation, and a fun, fast-paced environment. They are seeking a sales or revenue-driven professional with 12+ years of experience, strong product knowledge, and excellent customer empathy. The role involves managing revenue, product adoption, and customer advocacy. Benefits include unlimited PTO, health insurance, and a competitive salary.

Chargebacks Analyst I

Company: dLocal

Location: Other US Location

Posted Jan 27, 2025

dLocal is seeking a Chargebacks Analyst in Mexico, Uruguay, Argentina, or Brazil to join their Payments and Fraud team. The ideal candidate will process and dispute credit card chargebacks, analyze information, and communicate with external partners. The role requires a Bachelor's degree, 3+ years of administrative experience, fluency in English and Spanish, strong Excel skills, and excellent analytical skills.

Product Manager, Custody

Company: Crypto.com

Location: Other US Location

Posted Jan 27, 2025

Crypto.com is seeking Product Managers to drive product initiatives from inception through execution. The role involves creating and maintaining the team's roadmap, defining features, interviewing customers, performing market research, and collaborating with cross-functional teams. The ideal candidate should have experience with settlement operations, regulated financial products, and digital assets. They should also have a data-informed work style, a passion for building customer-facing products, and experience shipping successful software or financial products at scale. Crypto.com is committed to creating an environment where internal talent is recognized and career growth opportunities are presented fairly.

Manager of Customer Success

Company: DearDoc

Location: Other US Location

Posted Jan 27, 2025

DearDoc is a technology and marketing platform for top doctors, aiming to help them run their practices more efficiently. The company has been recognized as a great place to work in 2022 and 2023. DearDoc is a passionate and hardworking team dedicated to serving over 4500 practices, continuously innovating in the healthcare space. They offer a fun, fast-paced culture with autonomy and innovation, along with competitive benefits and a salary range of 600k MXN (OTE 790k MXN) per year. The Customer Success Manager role involves managing a team, hiring and training staff, driving key performance metrics, and partnering with the sales organization. The ideal candidate should have at least 3 years of revenue-driven customer success experience, strong communication skills, and a proven track record in identifying customer needs and implementing long-term software solutions.

Editorial Asisstant

Company: Dazn

Location: Other US Location

Posted Jan 27, 2025

DAZN, a leading global OTT sports service, is hiring a Content Editor for its Customer Services Help Centre team. The role involves editing, refining, and maintaining high-quality content for the company's online help center. Key responsibilities include building, reviewing, and editing help center articles, ensuring content is accurate, user-friendly, and aligned with brand guidelines. The ideal candidate should have a degree in communications, English, Journalism, Technical Writing, or a related field, with 1+ years of experience in content management or technical writing. Strong writing, editing, and proofreading skills are required, along with familiarity with content management systems and SEO principles.

Senior NLP Engineer

Company: Social Discovery Group

Location: Other US Location

Posted Jan 27, 2025

Social Discovery Group (SDG) is a leading social discovery company with 60+ brands and 500 million users. They aim to combat loneliness and isolation through AI-driven communication platforms, dating services, and video streaming. SDG invests in global IT startups and has a diverse team of 1200 professionals working remotely from various locations. They recently achieved Great Place to Work US Certification, emphasizing trust, pride, and camaraderie. SDG is hiring a Senior NLP Engineer to conduct experiments with LLMs, develop evaluation methodologies, optimize models for inference, and collaborate with cross-functional teams. The role requires proficiency in Python, ML/DL principles, NLP, and familiarity with ML frameworks. SDG offers remote work, vacation, wellness days, bonuses, professional training, health benefits, and an internal gamified gratitude system.

Technical Support Specialist, Tier 1

Company: Poppulo

Location: Other US Location

Posted Jan 27, 2025

Poppulo, a leading software company in communications and workplace technology, is seeking a Technical Support Specialist Tier 1. This role involves providing initial and technical solutions to customer inquiries and issues, ensuring a positive customer experience. The ideal candidate should have a Bachelor's degree in IT or related field, 2+ years of technical support experience, strong customer service skills, and excellent technical troubleshooting abilities. The company values diversity, innovation, and collaboration, and offers a dynamic work environment with opportunities for professional growth.

Junior Accountant

Company: DearDoc

Location: Other US Location

Posted Jan 27, 2025

DearDoc is a global, fun-loving team of 4500+ practices, providing top doctors with technology and marketing tools for efficient practice management. They are seeking a dedicated Junior Accountant to support financial processes, analyze data, and maintain accurate records. The role offers a monthly salary of MXN $18500, unlimited PTO, 11 paid holidays, an annual holiday week, and fully covered medical insurance. The ideal candidate will have a finance or accounting degree, be goal-oriented, highly organized, and have strong English skills.

Salesforce QA Support Consultant

Company: Komodo Health Inc.

Location: Other US Location

Posted Jan 27, 2025

Komodo Health is a company dedicated to reducing the global burden of disease through smarter use of data. They have built the Healthcare Map, the largest and most complete view of the US healthcare system, using deidentified real-world patient data, innovative algorithms, and clinical experience. The company offers a suite of software applications to help answer complex healthcare questions. They value their employees, encouraging them to be awesome, seek growth, deliver wow, and enjoy the ride. The company is seeking a Product Support and Product QA professional with experience in high-quality product support, Salesforce utilization, QA testing for cloud applications, and strong communication skills. The role offers a competitive total rewards package and a hybrid work model.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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