Customer Satisfaction Jobs in Other US Location

765,492 open positions · Updated daily

Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Product Owner (Payments)

Company: Discover

Location: Other US Location

Posted Jan 27, 2025

Discover is offering a job opportunity for a Product Professional, where the individual will be responsible for maximizing product value, leading Agile practices, and ensuring product features align with regulatory compliance. The role involves building product backlogs, prioritizing tasks, and collaborating with cross-functional teams. The ideal candidate should have a degree in IT, Engineering, Business Administration, or a related field, along with experience in Product Management or Engineering, preferably in the Financial Services or Tech industry. Bonus points for Agile Certification, Product Owner experience in Financial Services/Payments/Tech, and excellent communication skills.

Director of Sales - Mid Market, APAC

Company: SafetyCulture

Location: Other US Location

Posted Jan 27, 2025

SafetyCulture is seeking a Director of Sales Mid Market APAC to drive growth and strategy in the APAC midmarket sector. The role involves leading high-performing sales teams, focusing on new business generation, account expansion, and optimizing market opportunities. The ideal candidate is a proven people leader, analytical and strategic, sales-driven, collaborative, and adaptable. They will develop and execute a tailored go-to-market strategy, manage a high-performing team, oversee new business and expansion efforts, build strategic client relationships, and collaborate cross-functionally. The role requires extensive sales leadership experience, sales expertise, data-driven decision-making skills, cross-functional collaboration, and an entrepreneurial mindset. SafetyCulture offers equity with high growth potential, flexible working arrangements, professional development opportunities, and a positive work culture.

Customer Support Specialist

Company: Klaviyo

Location: Other US Location

Posted Jan 27, 2025

Klaviyo, a company that values diverse backgrounds and experiences, is seeking a Product Expert for their EMEA customers. The role involves providing high-quality product support, communicating effectively with customers, and resolving issues through email and live chat. The ideal candidate is a thoughtful communicator, passionate about problem-solving, self-motivated, and capable of adapting to changing priorities. They should have experience with Microsoft Office Suite, GSuite, Google Sheets, PowerPoint, Zendesk, Salesforce, web and software products, DNS, IPs, APIs, and email marketing platforms. The role offers a base pay range of £40000 to £60000 GBP and is eligible for variable compensation and benefits. Klaviyo is committed to equal opportunity and nondiscrimination.

Customer Success Executive

Company: Ogury

Location: Other US Location

Posted Jan 27, 2025

Ogury, a global adtech company founded in 2014, is seeking a Customer Success Executive. The role involves partnering with sales colleagues to craft insight-driven RFP responses, advocating for clients, and providing excellent customer service. The ideal candidate should have experience in account management, media planning, or client services, with programmatic experience being a bonus. Ogury offers competitive benefits, including a flexible work approach, health and wellbeing support, and a modern office in Amsterdam.

Salesforce Technology Analyst, Practice

Company: Bounteous

Location: Other US Location

Posted Jan 27, 2025

Bounteous, a digital transformation consultancy, partners with brands to create innovative digital solutions. Their CoInnovation methodology aligns interests and accelerates value creation. They offer services in Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing. The role involves designing, developing, and deploying high-quality business solutions on the Force.com platform. Preferred qualifications include a degree in Computer Science, 6+ years of IT experience, and extensive knowledge of Salesforce. The company promotes an inclusive environment and is an equal opportunity employer.

Solution Engineer

Company: Onit

Location: Other US Location

Posted Jan 27, 2025

Onit is seeking skilled engineers for a fast-paced role involving technical implementation, customer interaction, and problem-solving. The ideal candidate should have relational database experience, basic proficiency in SQL and a programming language, and excellent communication skills. Additional desired skills include experience with integrations, business process automation tools, and Liquid templating language. A Bachelor's degree in computer science, MIS, or a related field is preferred.

Onboarding Specialist

Company: DearDoc

Location: Other US Location

Posted Jan 27, 2025

DearDoc is a technology and marketing platform for top doctors, offering a suite of tools to run practices efficiently. The company, recognized as a Great Place to Work in 2022 and 2023, is seeking an Onboarding Specialist to guide new customers through the onboarding process, provide training, and ensure their success. The role offers potential for fast-track promotion to CSM in 6-9 months. Benefits include unlimited PTO, 11 paid holidays, an annual week off for holidays, and health insurance. Essential functions include customer onboarding, training, technical assistance, customer success handoff, process improvement, relationship building, performance tracking, and cross-functional collaboration. The ideal candidate has 0-3 years of experience in customer onboarding, customer success, account management, sales, or a related role, preferably in SaaS or healthcare technology. They should be comfortable with technology, have excellent communication skills, a strong customer focus, problem-solving skills, and be a team player. DearDoc is an Equal Employment Opportunity and Affirmative Action employer.

Customer Support Specialist (Friday-Monday)

Company: Klaviyo

Location: Other US Location

Posted Jan 27, 2025

Klaviyo, a company that values diverse backgrounds and experiences, is seeking a Product Expert for a 4-day workweek. The role involves providing high-quality product support, communicating effectively with customers, and troubleshooting software issues. The ideal candidate is a thoughtful communicator, passionate about problem-solving, self-motivated, and capable of adapting to changing priorities. They should have experience with Microsoft Office Suite, GSuite, Google Sheets, PowerPoint, Zendesk, Salesforce, web and software products, DNS, IPs, APIs, and email marketing platforms. The role offers a base pay range of £40000 to £60000 GBP and is eligible for variable compensation and benefits. Klaviyo is committed to equal opportunity and nondiscrimination.

Principal Associate, UX Researcher

Company: Capital One

Location: Other US Location

Posted Jan 27, 2025

Capital One is seeking a Principal UX Researcher to join their Experience Design team in Toronto, Canada. The ideal candidate will have exceptional research skills, a curiosity to learn new methods, and the ability to lead moderated and unmoderated research studies. They should be comfortable presenting research findings to large audiences and have experience in design thinking and workshop facilitation. The role involves improving product usability, conducting user research, and influencing product teams with research insights. Capital One values diversity, inclusion, and employee well-being, offering flexible working arrangements and comprehensive benefits.

L&D Specialist - Design, CS

Company: Remitly

Location: Other US Location

Posted Jan 27, 2025

Remitly, a financial services company, is seeking a Learning & Development Design Specialist to join their Customer Success organization. The role involves conducting needs assessments, creating innovative L&D curricula, and designing engaging learning solutions. The ideal candidate should have at least 2 years of experience in L&D design, proficiency in multimedia development tools, and a proven track record in proposing, designing, and deploying capability development solutions. The company offers a range of benefits including subsidized meals, transportation, mental health support, and continuous learning tools.

HR Generalist/Workplace Coordinator

Company: BigCommerce

Location: Other US Location

Posted Jan 27, 2025

BigCommerce is seeking a Human Resources Generalist/Workplace Coordinator for their Sydney office. The role involves supporting HR strategies, managing employee relations, driving performance management initiatives, and ensuring compliance with HR policies. The ideal candidate should have at least 2 years of HR experience, preferably in the technology industry, and a strong understanding of Australian employment law. They should also have a passion for creating great events and workplace culture, and be meticulous with excellent communication skills. The role offers a base salary plus superannuation and is part of a company that values diversity, equity, and inclusion.

Portfolio Manager - Energy

Company: Texas Capital Bank

Location: Other US Location

Posted Jan 27, 2025

Texas Capital Bank is a regional bank offering a variety of financial services, including core financial products and specialized industry expertise. The bank is known for its commitment to building long-lasting relationships with clients and providing benefits to colleagues. The Portfolio Manager II role, positioned within Credit Administration, is integral to the success of the Corporate line of business. The role involves oversight of credit-related responsibilities, risk rating assessment, and client management. Qualifications include a Bachelor's degree in Finance, Accounting, or a relevant program, 5+ years of experience in Commercial or Corporate Banking with formal Credit training, and strong communication skills.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages