Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Senior Product Manager, Risk

Company: Trustly

Location: Other US Location

Posted Jan 24, 2025

Trustly is a global payments company revolutionizing the industry by making Pay by Bank the new standard at checkout. They aim to provide a smarter, more secure, and easier payment option for both merchants and consumers. With a diverse team spanning over 30 nationalities, Trustly is committed to inclusion and diversity, creating a fair and equitable work environment. They are currently seeking a world-class Product Manager Risk to build and manage a risk platform, partnering with data science and engineering teams. The role involves developing a product roadmap, defining risk capabilities, and collaborating on technical design and architecture.

Asst Manager - Technology Services

Company: MetLife

Location: Other US Location

Posted Jan 24, 2025

The candidate will be responsible for designing and developing Pega tasks, working as an individual contributor and team player. They will collaborate with the QA team, BA, and clients to understand new functionalities and interface with customers on requirements and triage calls. MetLife, recognized as one of the world's most admired companies, offers a hybrid work environment with a purpose to help colleagues, customers, and communities create a more confident future.

LACS Payroll Junior Associate (1 year contract) (Spain)

Company: Pfizer

Location: Other US Location

Posted Jan 24, 2025

The Junior Associate Payroll role involves conducting payroll activities, troubleshooting issues, and providing customer service. Key responsibilities include managing payroll accounts reconciliation, processing payroll requests, validating and balancing payroll processes, and ensuring compliance with audit processes. The role requires strong communication skills, problem-solving abilities, attention to detail, and experience with HCM payroll systems. A university degree in Accounting or Finance is preferred, along with relevant functional experience.

Engineer- Fullstack

Company: PayPal

Location: Other US Location

Posted Jan 24, 2025

PayPal, a global commerce company, is seeking a Full Stack Software Engineer with 5+ years of Java programming experience in large scale distributed systems. The role involves designing, developing, and optimizing core systems for millions of daily transactions. The engineer will also mentor junior team members, enhance system performance, and collaborate with design, product, and QA teams. PayPal offers a balanced hybrid work model, competitive benefits, and a commitment to diversity and inclusion.

LACS Payroll Junior Associate (1 year contract) (Canada)

Company: Pfizer

Location: Other US Location

Posted Jan 24, 2025

The Junior Associate Payroll role involves managing payroll activities, troubleshooting issues, and providing excellent customer service. The role requires a high school or university degree in a finance-related field, with 6 months to 2 years of relevant experience. The candidate should have strong communication skills, accounting knowledge, and problem-solving abilities. Experience with HCM payroll systems is preferred. The role is a fixed-term contract for 1 year, with the work location being on-premise.

Software Engineering Mgr Sr

Company: The PNC Financial Services Group

Location: Other US Location

Posted Jan 24, 2025

PNC is seeking a Software Engineering Manager Sr for its Enterprise Fraud Engineering Technology organization. The role involves leading multiple agile crew teams, delivering new capabilities and features, and overseeing the Actimize platform. The candidate should have experience leading technology platforms, managing technology portfolios, and familiarity with open-source tools and agile development environments. PNC offers comprehensive benefits, including medical, dental, vision, life insurance, disability protection, 401k with PNC match, and more. The company fosters an inclusive workplace culture and provides reasonable accommodations for qualified individuals with disabilities.

Delaware - Assistant Event Marketing Manager

Company: Leaf Home

Location: Other US Location

Posted Jan 24, 2025

Leaf Home is a leading direct-to-consumer provider of home services and products, trusted by over 1 million homeowners in the US and Canada. They offer innovative products, reliable services, and a wide range of benefits for employees. The Assistant Event Marketing Manager role involves recruiting, training, and managing a team of event marketers to generate sales leads and build brand awareness. The ideal candidate should have experience in event marketing, lead generation, and experiential marketing, with a proven track record in budgeting and planning. They must be detail-oriented, self-driven, and able to thrive in a fast-paced environment. The role requires 25-50% domestic travel and may involve additional hours.

Tech Lead, Core Experience

Company: Anchorage Digital

Location: Other US Location

Posted Jan 24, 2025

Anchorage Digital is a leading crypto platform for institutions, offering services such as custody, staking, trading, governance, settlement, and security. The company, founded in 2017, has a Series D valuation over $3 billion and is backed by prominent investors like Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa. Anchorage Digital is committed to building the future of cryptocurrency and the digital asset ecosystem, with a focus on innovation and continuous improvement. The company values diversity, inclusivity, and collaboration, and is an Equal Opportunity Employer.

Senior Platform Analyst - Security

Company: WISE

Location: Other US Location

Posted Jan 24, 2025

Wise is seeking an experienced Data Analyst to join their Platform Tribe and Security Squad. The role involves building robust data pipelines, using insights to drive strategic opportunities within Wise's security and compliance frameworks. The ideal candidate should be proficient in Python, DBT, Airflow, SQL, and data visualization tools. They should also possess strong analytical skills, strategic thinking, and problem-solving abilities. The role offers a data-driven impact, growth and innovation opportunities, and a supportive environment. Benefits include a competitive salary, stock options, flexible working conditions, and a commitment to diversity.

Senior Full Stack Engineer

Company: WISE

Location: Other US Location

Posted Jan 24, 2025

Wise is seeking a Senior Full Stack Engineer to join their APAC Onboarding team in Singapore. The role involves designing scalable onboarding solutions, developing robust systems for KYC, implementing scalable KYC controls, building automations for document processing, and collaborating with stakeholders. The ideal candidate should have solid Java 17 knowledge, experience with Spring framework, relational and nonrelational databases, and a strong product mindset. Familiarity with financial systems, Groovy, and technical leadership is a plus. Wise values diversity, equity, and inclusion, and offers opportunities for long-term ownership of projects and team growth.

Team Leader - Technology Services

Company: MetLife

Location: Other US Location

Posted Jan 24, 2025

The job description outlines a role at MetLife, a leading financial services company. The role involves presenting status reports to stakeholders, coordinating meetings, explaining technical terms, and ensuring team alignment with stakeholder expectations. The role requires knowledge of Sales Cloud and Service Cloud, debugging skills, and proficiency in Agile Methodology, Apex, and LWC. Previous experience in application and software development, particularly with Salesforce CRM platforms, is essential. The role also involves troubleshooting, documenting, and providing technical training. MetLife is recognized as one of the world's most admired companies and a great place to work.

Accounts Receivable Specialist

Company: Cover Genius

Location: Other US Location

Posted Jan 24, 2025

Cover Genius, a Series E insurtech, offers protection for global customers of major digital companies. Their award-winning platform, XCover, is integrated by partners like Booking Holdings, Intuit, Uber, and Amazon. The company values bold, authentic, purposeful, and inspired employees, and offers a flexible work environment, employee stock options, and social initiatives. The Accounts Receivable Associate role involves managing invoicing processes, ensuring timely and accurate payments, and supporting financial reporting. The ideal candidate has 5+ years of international invoicing and collections experience, NetSuite proficiency, and understanding of US GAAP revenue recognition requirements.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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