Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Data Operation Analyst (R-17253)

Company: Dun & Bradstreet

Location: Other US Location

Posted Jan 24, 2025

Dun & Bradstreet is seeking a Data Operations Analyst to collect and analyze data from various sources, review and validate data for quality, accuracy, and reliability, and support continuous improvements in data quality. The role involves researching customer issues, providing reports, tracking investigation results, and participating in multiple initiatives. Proficient skills in MS Office Suite, Excel, and Access are required, with Power BI experience being a plus. The ideal candidate should have around 1 year of commercial experience, be able to work independently and in cross-functional teams, and possess strong problem-solving, analysis, initiative, and communication skills. A continuous growth mindset and fluency in English are also essential.

Data Operation Analyst (R-17254)

Company: Dun & Bradstreet

Location: Other US Location

Posted Jan 24, 2025

Dun & Bradstreet is seeking a Data Operations Analyst to collect and analyze data from various sources, review and validate data for quality, accuracy, and reliability, and support continuous improvements in data quality. The role involves researching customer issues, providing reports, tracking investigation results, and participating in multiple initiatives. Proficient skills in MS Office Suite, Excel, and Access are required, with Power BI experience being a plus. The ideal candidate should have around 1 year of commercial experience, be able to work independently and in cross-functional teams, and possess strong problem-solving, analysis, initiative, and communication skills. A continuous growth mindset and fluency in English are also essential.

Techincal Lead Mobile

Company: Bounteous

Location: Other US Location

Posted Jan 24, 2025

Bounteous x Accolite is a leading digital transformation consultancy, offering end-to-end solutions for complex challenges and future opportunities. They have a team of over 4000 experts worldwide, partnering with top technology providers to create transformative digital experiences. The company's CoInnovation methodology aligns interests and accelerates value creation. The job posting is for a senior mobile developer role, requiring 7+ years of experience, proficiency in iOS and Android development, and expertise in cross-platform tools like React Native, Flutter, or Xamarin. The role involves leading mobile development, providing technical leadership, mentoring junior developers, collaborating with various teams, and ensuring high-quality, secure, and optimized mobile applications.

Executive - Sales Support (Partner's Payroll)

Company: Dun & Bradstreet

Location: Other US Location

Posted Jan 24, 2025

Dun & Bradstreet is seeking an Executive Sales Support with 13 years of experience for a 3-month fixed-term position in BKC, Mumbai. The role involves screening databases, prospecting leads, arranging client meetings, identifying new business opportunities, and maintaining call status MIS. Key requirements include a graduate degree, MS Office proficiency, excellent communication skills, and fluency in English and Hindi. The company culture is award-winning, fostering creativity, innovation, and growth.

Software Engineer (Node + React)

Company: Cyara

Location: Other US Location

Posted Jan 24, 2025

Cyara is a leading provider of an Automated CX Assurance Platform, enabling brands to deliver superior customer experiences. The company values excellence, innovation, integrity, curiosity, and diversity. As a Software Engineer, one can expect to perform basic development tasks, learn software engineering principles, support senior engineers, participate in team meetings, and contribute to documentation. The role is designed for those with 3 years of relevant experience and a Bachelor's degree, demonstrating enthusiasm for learning and developing software engineering skills. Cyara offers a flexible work environment, competitive compensation, and a positive, results-oriented culture.

Backend Software Engineer

Company: Motorola Solutions

Location: Other US Location

Posted Jan 24, 2025

Motorola Solutions is seeking a software developer to join their Avigilon Alta Video backend team. The role involves developing and maintaining cloud-based distributed systems for video cameras, access control systems, and sensors. The ideal candidate should have experience in building backend for large distributed systems, proficiency in a backend language such as Go, C++, Java, Rust, or Python, and a passion for writing high-quality code. The company offers a competitive salary, flexible working options, and a range of benefits including a defined contribution pension scheme, employee stock purchase plan, and comprehensive health and wellbeing support. Motorola Solutions is committed to an inclusive and accessible recruitment process.

Senior Behavioural Threat Researcher

Company: Sophos

Location: Other US Location

Posted Jan 24, 2025

Sophos, a global cybersecurity leader, is seeking a Malware Researcher for its Threat Research team. The role involves conducting in-depth behavioral analysis of Windows threats, developing behavioral rules, producing threat analysis reports, and collaborating with cross-functional teams. The ideal candidate should have strong knowledge of Windows internals, proficiency in static and dynamic analysis, and excellent communication and problem-solving skills. Sophos offers a remote-first working model, employee-led diversity and inclusion networks, and various wellbeing initiatives.

Sr. Android Engineer

Company: Owlet Baby Care

Location: Other US Location

Posted Jan 24, 2025

Owlet is a company that offers innovative products to enhance parenting experiences, with a focus on child safety and well-being. They are seeking an Android Engineer with extensive experience in Android development, Kotlin, and collaborative source control. The role involves designing and building customer-facing apps, collaborating with product teams, and continuously discovering and implementing new technologies. The ideal candidate should have a BS degree in a computer-oriented field, 5+ years of work experience, and a proven ability to deliver results in a dynamic environment.

Pre-Sales Solution Architect

Company: ServiceNow

Location: Other US Location

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Architect to consult with customers on implementing ServiceNow solutions. The role involves understanding clients' overall business, working with sales and consulting partners, and providing technical thought leadership. The ideal candidate should have 3+ years of experience with ServiceNow, strong relationship-building skills, and the ability to create and present complex multi-technology solutions. The role requires up to 50% travel annually.

Customer Success Engineer - I

Company: Mindtickle

Location: Other US Location

Posted Jan 24, 2025

Mindtickle, a leading revenue productivity platform, is seeking a Customer Success Engineer. The role involves providing technical support, troubleshooting, and collaborating with internal teams. The ideal candidate should have a bachelor's degree in Engineering or Computer Science, 0-1 year of SaaS technical support experience, and proficiency in Python API, JSON, and understanding of network logs. Excellent communication skills and a customer-oriented personality are required. Mindtickle offers a highly engaging workplace with opportunities for growth and a commitment to diversity and excellence.

Sr. Digital Acquisition Strategist

Company: ServiceNow

Location: Other US Location

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a dynamic Sr Digital Acquisition Strategist. The ideal candidate should have 7-10 years of digital marketing experience, B2B experience, and expertise in digital advertising landscape. The role involves working with field marketing teams, translating business goals into digital acquisition strategies, and executing integrated digital programs. The candidate will also collaborate with regional digital teams, support ABM programs, and work with external partners. Key traits include the ability to interlink brand to business, communicate for impact, and be data-driven.

Technical Support Representative (Mexico)

Company: Orum

Location: Other US Location

Posted Jan 24, 2025

Orum is an AI-driven live conversation platform that aims to make sales more human and efficient. They offer a platform that accelerates sales teams, increases sales efficiency, speeds up pipeline growth, and lowers customer acquisition costs. The company is looking to hire a remote-first Technical Support Representative with 2+ years of experience in Technical Support, Zendesk/FreshDesk experience, and expertise in troubleshooting SaaS. The role involves operating a high-volume multichannel ticket queue, building cross-functional relationships, and mastering Orum's product suite. Benefits include flexible work location, flexible vacation policy, comprehensive health insurance, parental leave, meaningful stock options, and company retreats.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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