Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Global Sales Executive

Company: Expeditors

Location: Other US Location

Posted Feb 03, 2025

Expeditors is a global logistics company with a strong focus on employee care and customer service. The company, headquartered in Seattle, Washington, employs over 19,000 professionals worldwide. The Global Sales Executive role is key in driving business development on larger strategic accounts, managing named accounts, and securing new business. The ideal candidate should have a minimum of 10 years of sales experience in logistics, strong problem-solving skills, and the ability to work in a fast-paced environment. Expeditors offers excellent benefits, including health insurance, life insurance, and a training and personnel development program.

Administrator, Senior, Payments

Company: Standard Bank Group

Location: Other US Location

Posted Feb 03, 2025

Standard Bank Offshore, the offshore arm of the Standard Bank Group, offers international banking, lending, investment, fiduciary, and wealth management services. They are passionate about creating growth in Africa and are looking for a candidate with 3-4 years of general banking experience to handle payments, exceptions, and queries, administer products, and support junior team members. The role requires exceptional customer service, identifying suspicious activity, and making recommendations for improvements. The ideal candidate should possess behavioral competencies such as embracing change, following procedures, and interacting with people, along with technical competencies in business intelligence, client relationship management, and operations commercial acumen.

Sr Quality Specialist

Company: HERE

Location: Other US Location

Posted Feb 03, 2025

The job posting is for a Sr Quality Specialist role at HERE Technologies. The role involves providing expert business analysis, leading project teams to develop and implement quality processes, and driving process improvement efforts. The ideal candidate should have a Bachelor's degree, over 6 years of overall work experience, and 34 years of relevant work experience. Required certifications include ISO 9001 Lead Auditor and Six Sigma Green Belt. Strong analytical and problem-solving skills, leadership abilities, and experience with Quality Control Systems are also necessary. HERE Technologies is an equal opportunity employer committed to fostering inclusion and positive change.

Implementation Project Manager

Company: NEC Software Solutions

Location: Other US Location

Posted Feb 03, 2025

NEC Software Solutions India, formerly Rave Technologies, is a global IT services provider with over 30 years of experience. They offer end-to-end IT services, working with diverse industry verticals and customers ranging from startups to large corporations. The company is part of the 122-year-old NEC Corporation, a Top 50 Innovative Company, known for its solutions promoting safety, security, fairness, and equality. The job description is for a Project Manager in Mumbai, responsible for managing and delivering IT projects, ensuring quality, timely delivery, and budget adherence. The ideal candidate should have project management experience, strong commercial awareness, excellent negotiation skills, and a positive work ethic. They should be professionally presented, a great ambassador for the company, and have a numerate, methodical approach. The role involves managing the implementation process, maintaining customer relationships, and ensuring accurate project records. The candidate should have a Masters degree in engineering or computer science, 3-5 years of relevant experience, and 8-10 years of total experience. UK working hours are required, and experience with UK clients and the onshore-offshore model is preferred.

Sr PS Consultant ( Android Developer )

Company: HERE

Location: Other US Location

Posted Feb 03, 2025

HERE Technologies is seeking a skilled and motivated Senior Software Engineer to join their team. The role involves developing, maintaining, and delivering high-quality Android applications and customizations. The ideal candidate should have a Bachelor's Degree in Engineering or related discipline, 5+ years of experience in embedded solution development, and extensive experience in the mobile development domain with Android. Expertise in modern programming languages, object-oriented design, and design patterns is required. The role also involves performance analysis and optimization, quality assurance, system understanding, solution design, and troubleshooting. The candidate will be part of the Solution Engineering and Maintenance Center of Excellence, tasked with evolving and maintaining HERE Automotive SDK and associated services.

Lead Software Engineer- Research Scientist- (RUST) - m/w/d

Company: HERE

Location: Other US Location

Posted Feb 03, 2025

HERE Technologies is seeking a Research Scientist with a strong background in algorithms, optimization, and logistics to join their team. The role involves conducting research on advanced algorithms for optimization problems like VRP, staying updated with the latest academic advancements, designing and validating new algorithms for real-world logistics challenges, and collaborating with engineers to integrate research outcomes into their Rust-based production systems. The company offers a great work-life balance, competitive salary, and the opportunity to work with cutting-edge technologies.

Implementation Project Manager (French Speaker)

Company: Shippeo

Location: Other US Location

Posted Feb 03, 2025

Shippeo, a European-based SaaS company founded in 2014, specializes in supply chain visibility. With offices across Europe, North America, and Asia, Shippeo provides global, multimodal real-time transportation visibility to various industries. The company aims to become the leading data platform for the freight industry by leveraging its growing network, real-time data, and AI. Shippeo is seeking an Implementation Project Manager to lead and coordinate multiple projects with carriers, partners, and customers, ensuring seamless collaboration with their IT departments, ERPs, or TMS systems. The ideal candidate should have a degree in engineering or a related technical field, fluency in English and French, and a solid understanding of IT systems and data integration tools. Shippeo values diversity and inclusion, and the company culture is centered around ambition, care, deliver, and collaboration.

Performance Engineer for Oracle Databases

Company: Avaloq

Location: Other US Location

Posted Feb 03, 2025

Avaloq, a Swiss-based wealth management technology provider, is seeking a skilled Oracle database specialist for their Performance Engineering team. The role involves analyzing and resolving PLSQL and SQL performance issues, conducting large-scale performance tests, and consulting clients on Oracle and system performance problems. The ideal candidate should have deep Oracle database knowledge, 5+ years of high-performance PLSQL application development experience, and strong problem-solving skills. Avaloq offers a collaborative work environment, hybrid work options, and a commitment to diversity and inclusion.

Client Relationship Manager

Company: CSC

Location: Other US Location

Posted Feb 03, 2025

CSC is seeking a Client Relationship Manager for their Client Services in the Cayman Islands. The role involves managing a portfolio of clients, training junior staff, and providing support to senior management. The CRM will oversee projects related to reporting, onboarding, and offboarding of clients. The ideal candidate should have 4+ years of relevant senior corporate administration experience, understanding of corporate structures and local regulations, and proficiency in using systems like CAP, CORIS, ViewPoint, Excel, Word, Outlook, and Microsoft Teams. CSC is a global leader in providing tech-enabled corporate and fund solutions, with a commitment to diversity and employee development. The company offers competitive benefits and opportunities for career growth.

Salesforce Marketing Cloud Lead

Company: Bounteous

Location: Other US Location

Posted Feb 03, 2025

Bounteous x Accolite is a leading digital transformation consultancy, offering end-to-end solutions in strategy, analytics, digital engineering, cloud, data, AI, experience design, and marketing. Their CoInnovation methodology aligns interests and accelerates value creation. The role involves driving email program strategy, analyzing digital marketing effectiveness, and providing technical leadership. Preferred qualifications include 6+ years of SFMC experience, SQL, AMP Script, HTML, CSS, JavaScript, and Marketing Cloud expertise. The company promotes an inclusive environment and is an equal opportunity employer.

Lead PS Consultant

Company: HERE

Location: Other US Location

Posted Feb 03, 2025

HERE Technologies is seeking a highly skilled and experienced Lead Software Engineer to join their team. The role involves developing, maintaining, and delivering high-quality Android applications and customizations. The ideal candidate should have a Bachelor's Degree in Engineering or related discipline, 8+ years of experience in embedded solution development, and extensive experience in the mobile development domain with Android. Expertise in modern programming languages, object-oriented design, design patterns, Native Android Kotlin, and good to have Flutter SDK, Dart, C++ is required. Deep knowledge of either Linux or Android OpenSource Project AOSP is also necessary. The role involves performance analysis and optimization, quality assurance and improvement, system understanding and collaboration, solution design and implementation, and troubleshooting and support. The Lead Software Engineer will be part of the Solution Engineering and Maintenance Center of Excellence, tasked with evolving and maintaining HERE Automotive SDK and associated services.

Head of Product - Adjacency Development

Company: SEEK (seek.com)

Location: Other US Location

Posted Feb 03, 2025

SEEK is a multinational technology company with a startup culture, offering a flexible and exciting career. The Head of Product, Adjacency Development, will identify, prioritize, and build new business opportunities, working closely with commercial, strategy, design, and engineering teams. The role requires a strategic and entrepreneurial mindset, with a focus on delivering transformative results. SEEK offers a great investment in career development, access to workshops, conferences, and courses, and a strong culture with clear purpose and investment in responsible AI.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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