Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Senior Customer Success Manager

Company: Unit4

Location: Other US Location

Posted Jan 20, 2025

Unit4 is a fast-paced, high-growth company offering enterprise software solutions for a great people experience. They are seeking a Senior Customer Success Manager to drive customer satisfaction and success, guide clients through tailored success plans, and act as a trusted advisor. The role requires excellent communication skills, proven experience in customer success, strong project management skills, and a customer-first mindset. Unit4 offers a culture built on trust, with benefits such as uncapped time off, remote working opportunities, and Global Wellbeing Days. The role may require security clearance for customer projects and access to sensitive customer data.

Senior C++ Engineer - Prime team (Cyprus)

Company: Azul

Location: Other US Location

Posted Jan 20, 2025

Azul, a trusted Java platform provider, is seeking a Senior C++ Engineer to join their Azul Platform Prime engineering team. The role involves designing, developing, and optimizing high-performance, low-level C++ code for JVM runtime. The ideal candidate should have strong proficiency in C++, parallel programming, and concurrency, with experience in designing multithreaded algorithms and using tools like debuggers, profilers, and performance analyzers. Familiarity with JVM internals and understanding of hardware architectures and operating systems are also required. Azul offers equity, annual bonus, referral program, IT equipment, work-life balance, and the opportunity to work with top experts in the Java ecosystem.

Manager, Customer Success

Company: Apryse

Location: Other US Location

Posted Jan 20, 2025

Apryse, a leading provider of document software development SDK technology, is seeking a Manager of Customer Success to lead a team of 8-10 professionals. The role involves developing strategies to enhance customer satisfaction, drive product adoption, and minimize churn. The ideal candidate should be a strategic thinker, skilled communicator, and result-driven leader with at least 5 years of experience in customer success, including 2 years in a managerial position. The role offers a competitive salary, comprehensive benefits, and a great team environment. Apryse is committed to delivering cutting-edge technology solutions and is an equal opportunity employer.

Software Engineering Manager for Optimizer Hub

Company: Azul

Location: Other US Location

Posted Jan 20, 2025

Azul, a company fully dedicated to Java, is seeking an experienced Software Engineering Manager for their Optimizer Hub product. The role involves overseeing design and development, mentoring engineers, and collaborating with product managers and technical leads. The Optimizer Hub is a set of services within Azul Platform Prime that separates the heavy lifting of compiling bytecode to optimized machine code and ensures consistent responsiveness and performance. Key requirements include experience in engineering project management, understanding of project architecture, and expertise in Agile methodologies. Azul offers an equity program, annual bonus, referral program, IT equipment, work-life balance, and the opportunity to work with top experts in the Java ecosystem.

Customer Administrator

Company: Fairmatic

Location: Other US Location

Posted Jan 20, 2025

Fairmatic is a company using data and AI to offer personalized auto insurance options that incentivize safe driving. They have a leadership team with diverse backgrounds and have raised $42M in funding. They are seeking a Customer Administrator to support customers and manage their technology. The role involves maintaining accurate customer records, collaborating with CEMs, and handling customer data. Fairmatic offers benefits such as unlimited PTO, pension program, and learning and development stipend.

Business Development Lead (Sao Paulo)

Company: iDeals

Location: Other US Location

Posted Jan 20, 2025

Ideals, a global B2B SaaS product company, is seeking a Business Development Lead for Brazil. The role involves driving growth, fostering key partnerships, and exploring untapped verticals. The ideal candidate should have 8 years of hands-on experience in new business development sales, at least 2 years of outbound sales managerial experience, and a professional sales background within the B2B SaaS industry. The company offers a hybrid work model, wellness budget, individual development plan, and a supportive culture based on commitment, excellence, collaboration, trust, and care.

Pricing Analyst

Company: Exotic Automation & Supply

Location: Other US Location

Posted Jan 20, 2025

The job involves managing and analyzing pricing systems, maintaining customer contracts, and coordinating with pricing specialists. The role requires strong analytical skills, proficiency in PC skills, and excellent interpersonal skills. The position involves regular analysis of margin behavior, maintenance of pricing matrices, and submission of customer rebates. The employee is also responsible for presenting analysis results to management and maintaining product line codes for accurate pricing and reporting. The role requires a Bachelor's degree in business or related field, two years of statistical and analytical work experience, and good mathematical ability.

RevOps Associate

Company: Cint

Location: Other US Location

Posted Jan 20, 2025

Cint is a global research technology company with a programmatic marketplace connecting businesses with nearly 300 million respondents in over 150 countries. The company is seeking a RevOps Associate to support revenue operations, optimize processes, analyze data, and drive operational efficiencies across sales, marketing, and finance functions. Key responsibilities include CRM support, data management, process optimization, reporting, ad-hoc analysis, cross-functional collaboration, and supporting RevOps projects. The ideal candidate will have a Bachelor's degree, strong communication skills, proficiency in Excel and Google Workspace, familiarity with Salesforce, strong analytical skills, problem-solving mindset, and excellent organizational skills.

Manager , Digital Customer Experience & Content Strategy

Company: acceldata

Location: Other US Location

Posted Jan 20, 2025

The job posting describes a senior leadership role focused on customer partner and post-sale enablement. The role involves overseeing the entire enablement function, ensuring alignment with strategic goals, and driving customer experience, retention, and revenue growth. The individual will develop a holistic content strategy, manage self-service customer success portal, build customer journey maps, and create connected omnichannel experiences. They will also report on the effectiveness of enablement programs and own the Voice of Customer program. The ideal candidate should have 10+ years of experience in customer success roles, deep understanding of post-sales business processes, project management capabilities, analytical thinking, excellent communication skills, and experience with complex enterprise data management products.

Senior Project Manager - ERP (Dutch Speaking)

Company: Unit4

Location: Other US Location

Posted Jan 20, 2025

The company offers innovative Enterprise and Business software solutions, empowering people in service organizations. Their self-driving adaptive software is changing the way people work, enabling them to focus on high-value tasks. The Senior Project Manager role involves leading the implementation of Unit4 software solutions, managing project teams, and ensuring successful delivery within budget and customer requirements. The role also includes maintaining accurate project forecasts, communicating project status, and identifying opportunities for product or service expansion.

Payroll Leader

Company: Wealthsimple

Location: Other US Location

Posted Jan 20, 2025

Wealthsimple, a leading fintech company in Canada with over 4 million users and $50 billion in assets, is seeking a Payroll Leader. The ideal candidate will have extensive experience in payroll management, compliance, and system optimization. They will lead a team of payroll specialists, oversee end-to-end payroll processing, ensure compliance with local and international regulations, and manage payroll systems. The company offers competitive benefits, including health benefits, retirement savings matching, wellness budgets, and a remote-first work environment.

Country Manager: Norway, Sweden, Denmark

Company: Extreme Networks

Location: Other US Location

Posted Jan 20, 2025

The Country Sales Manager is responsible for setting and executing the company's strategy for Sweden and Norway, leading the sales team, and overseeing all activities with in-country supporting teams. Key responsibilities include executing the GTM plan, orchestrating business activities, supporting SAEs and RAEs, setting up channel strategy, guiding local account teams, and expanding cross-sell business. Strong Swedish language skills are required.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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