Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Cash Application Specialist

Company: Foxit Software

Location: Other US Location

Posted Jan 20, 2025

Foxit, a leading global software provider of PDF solutions, is seeking a Cash Application Specialist. The role involves processing, reconciling, and allocating incoming payments, ensuring accurate financial transactions. Key responsibilities include cash application, payment processing, reconciliation, reporting, customer collaboration, process improvement, and compliance. The ideal candidate should have 3+ years of relevant experience, a degree in finance or accounting, proficiency in ERP systems, advanced Excel skills, strong analytical abilities, and excellent communication skills. Foxit offers a supportive workplace, health insurance, learning opportunities, and a competitive compensation package.

Customer Support

Company: Emi Labs

Location: Other US Location

Posted Jan 20, 2025

Emi Labs is a startup aiming to increase access to professional opportunities for frontline workers, who are digitally invisible. They have developed an AI recruitment assistant, Emi, to streamline the recruitment process for companies. The company has raised $11M in funding and is looking for university students with strong communication skills and proficiency in Microsoft Office tools to join their Customer Support Team. The role involves addressing customer queries, troubleshooting issues, and documenting processes. Benefits include flexible remote work, vacation time, holiday breaks, wellness programs, English classes, and an internal library. Emi Labs is committed to fostering a diverse and inclusive work environment.

Account Manager - Enterprise (APAC)

Company: 90 Seconds

Location: Other US Location

Posted Jan 20, 2025

90 Seconds is a global video creation platform for major brands, offering a suite of collaboration tools to simplify video production. With over 13,700 creators in 160 countries, they've produced 40,000 videos for clients like Amazon and Unilever. The company, now profitable and growing at 40% YoY, seeks an Account Manager to manage and expand enterprise relationships, drive revenue, and maintain high NPS. The role requires strong account management experience, a results-driven approach, and excellent communication skills.

Junior Software Engineer

Company: Pipedrive

Location: Other US Location

Posted Jan 20, 2025

Pipedrive, a cloud-based sales and marketing tool used by over 100,000 companies in 179 countries, is seeking a junior software engineer for frontend development in Lisbon. The engineer will work on user-facing products, build microservices, write automated tests, and collaborate with peers. Pipedrive offers a valued-driven work environment, flexible working hours, and competitive benefits.

Senior Premium Support Specialist

Company: BOARD International

Location: Other US Location

Posted Jan 20, 2025

Board is seeking a Senior Premium Support Specialist for their rapidly growing team in Boston. The role involves providing functional and technical assistance for existing customer planning and reporting solutions, participating in knowledge transfer processes, and working closely with the Board Product team to relay customer and market feedback. The ideal candidate should have an educational background in a relevant technical field, experience with systems like Anaplan, TM1, Oracle, JDA, Blue Yonder, or SAP, and previous support or consulting experience within supply chain, FP&A, or retail planning. Excellent communication skills, strong troubleshooting abilities, and a willingness to work shiftwork are also required. Board values diversity, inclusion, and belonging, and fosters a working environment where all people are respected and valued for their unique qualities.

Front-end Software Engineer with Angular

Company: Experian

Location: Other US Location

Posted Jan 20, 2025

Experian, a global data and technology company, is seeking a Software Engineer to join their CrossCore Software Engineering Team. The role involves researching and developing high-quality software for SaaS projects, producing clean and efficient code, and fostering engineering excellence. The ideal candidate should have 3+ years of experience as a Software Engineer, knowledge of OOP principles, data structures, algorithms, and design patterns, and experience with Angular, CICD, Docker, AWS, and version control systems like Git. Additional advantages include experience with relational and NoSQL databases, automation frameworks, and Java 11+. Experian offers an excellent work environment, social benefits, work-life balance, and opportunities for personal development.

L1 Technical Specialist

Company: Foxit Software

Location: Other US Location

Posted Jan 20, 2025

The job description outlines a Level 1 Customer Support role with a focus on troubleshooting and resolving product issues. The role involves providing technical help desk support to learning software users, advising on software implementation, and developing methods for integrating synchronous technology into the curriculum. The ideal candidate should have 12 years of experience in education, demonstrated project management skills, and expertise in setting up and supporting synchronous communication and learning management systems. The position offers a competitive salary and a hybrid work arrangement.

Client Data Solutions Specialist

Company: Assent

Location: Other US Location

Posted Jan 20, 2025

Assent is a rapidly growing technology company specializing in supply chain data management. They offer a solution for complex manufacturers to manage their supply chain sustainability. The Client Data Solutions Specialist role involves managing client data, conducting data workshops, and ensuring customer success. The company values diversity and offers comprehensive benefits, including wellness programs, financial benefits, opportunities for lifelong learning, and flexible work environments.

Senior FP&A Manager

Company: InDebted

Location: Other US Location

Posted Jan 20, 2025

InDebted, a rapidly expanding global company, is seeking a Financial Planning and Analysis (FP&A) professional with 5+ years of experience in technology or high-growth companies. The role involves leading budget development, forecasting, and financial modeling, as well as collaborating with cross-functional teams. The company offers competitive compensation, a collaborative culture, and flexible work arrangements. InDebted is committed to diversity and inclusion.

Full-stack Software Engineer - Java and Angular

Company: Experian

Location: Other US Location

Posted Jan 20, 2025

Experian, a global data and technology company, is seeking a Software Engineer to join their CrossCore Software Engineering Team. The role involves researching and developing high-quality software for SaaS projects, producing clean and efficient code, and fostering engineering excellence. The ideal candidate should have 3+ years of experience as a Software Engineer, strong knowledge of Java 11+, Angular 17+, and experience with CICD, Docker, AWS, and Microservice architectures. Experian offers an excellent work environment, social benefits package, work-life balance, and opportunities for personal development.

Junior Software Engineer

Company: Pipedrive

Location: Other US Location

Posted Jan 20, 2025

Pipedrive, a global sales and marketing software company, is seeking a junior software engineer for frontend development in Lisbon. The role involves working on user-facing products, building microservices, writing automated tests, and collaborating with a distributed team. Pipedrive offers a valued-driven work environment, flexible hours, and opportunities for personal and career development. The company's tech stack includes Reactjs, Nodejs, TypeScript, MySQL, Kafka, and more.

Customer Account Manager

Company: InDebted

Location: Other US Location

Posted Jan 20, 2025

InDebted is a rapidly expanding global organization specializing in debt recovery with a focus on positive customer experiences. They utilize technology, including machine learning and AI, to personalize the collections process. The company is currently hiring a Customer Account Manager to engage with customers empathetically, negotiate repayment plans, and improve internal processes. The role requires strong communication skills, organizational abilities, and proficiency in data management. Benefits include adaptive working, flexible schedules, and a remote work setup. InDebted values diversity and is an Equal Opportunity Employer.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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