Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

VDI Engineer

Company: ShyftLabs

Location: Other US Location

Posted Feb 02, 2025

ShyftLabs, a growing data product company founded in early 2020, is seeking a VDI Engineer with extensive experience in managing Citrix virtual desktop environments, DaaS, and various virtualization technologies. The role involves managing Citrix environments, proactively working on solutions and optimization, supporting the VDI environment end-to-end, and managing business applications. The ideal candidate should have 5+ years of overall IT experience, 4+ years managing Citrix VDI solutions, and experience with Citrix ADCNetScaler, Citrix Workspace, and Storefront. The company offers a competitive salary, strong insurance package, and extensive learning and development resources.

Channel Account Manager

Company: Instructure

Location: Other US Location

Posted Feb 02, 2025

Instructure is seeking a Channel Account Manager for Brazil to align with Channel Partners, achieve quota attainment, and ensure exceptional customer experience. The role involves discovering and managing sales opportunities, providing forecasts, training partners, and coordinating events. The ideal candidate should have a strong understanding of the Educational Technology industry, proven success in building relationships, and excellent communication skills. Instructure values diversity and is an Equal Opportunity Employer.

Product Training & Change Management Specialist

Company: AppZen

Location: Other US Location

Posted Feb 02, 2025

AppZen, a leader in autonomous spend management software, is seeking a Training and Change Management Specialist. The role involves developing and implementing change management strategies, conducting impact assessments, engaging stakeholders, and fostering a culture of continuous improvement. The ideal candidate should have proven experience in training and change management, excellent communication skills, and the ability to work in a fast-paced environment.

City Manager

Company: Grab Holdings

Location: Other US Location

Posted Feb 02, 2025

Grab, Southeast Asia's leading superapp, is seeking a City Manager to build strategic relationships with high-profile merchants and increase revenue. The role involves managing a team, understanding market dynamics, engaging with merchants, using data-driven approaches, collaborating with various teams, and having a passion for the on-demand delivery space. The ideal candidate should have a bachelor's degree, 5+ years of experience in sales, business development, account management, or operations, and knowledge in business process management. Grab offers comprehensive benefits and is committed to building an inclusive and equitable workplace.

Customer Service Lead

Company: Cove (cove.sg)

Location: Other US Location

Posted Feb 02, 2025

Cove, a tech-driven flexible living platform, is expanding its services beyond coliving spaces in Singapore and Indonesia, with plans to grow in South Korea and Japan. The company values teamwork, authenticity, and fun, aiming to provide high-quality, community-centric accommodations. They are currently hiring a Customer Support Lead in Jakarta, responsible for training new team members, monitoring performance, managing shifts, and ensuring high-quality customer service. The ideal candidate should have proven experience in customer support and team leadership, proficiency in English, and a results-driven approach.

Customer Success Manager

Company: SafetyCulture

Location: Other US Location

Posted Feb 02, 2025

SafetyCulture is seeking a Customer Success Manager with 2+ years of experience in a customer-facing role. The role involves partnering with customers to understand their business objectives, driving product adoption, and advocating for customer requirements. The successful candidate will manage a portfolio of midmarket customers, collaborate with the sales team, and become a trusted advisor to key stakeholders. SafetyCulture offers a competitive salary, equity, a supportive company culture, and various benefits such as a paid parental leave program, continuous career development, and a pet-friendly office. The company is committed to building inclusive teams and has been recognized as a Best Place to Work in Australia, the US, and the UK.

Technical Integration Architect, Software Integration

Company: Woven by Toyota

Location: Other US Location

Posted Feb 02, 2025

Woven by Toyota, a division of the Toyota Group, is revolutionizing mobility through human-centric innovation. They are developing advanced technologies such as ADAS, Arene OS, and Woven City, aiming to enhance safety, connectivity, and wellbeing. The company is seeking an experienced Technical Integrator to lead complex, multidisciplinary projects, aligning technical teams and ensuring successful execution. The role requires strong collaboration, communication, and technical skills, with a competitive salary and flexible work hours offered.

Senior Account Manager

Company: BorgWarner

Location: Other US Location

Posted Feb 02, 2025

BorgWarner PowerDrive Systems is seeking a resilient, agile, and results-driven Senior Account Manager (SAM) to manage revenue and profitability of assigned accounts. The SAM will collaborate with various teams to create and implement strategies for maximizing profitability and securing new business growth. Key responsibilities include developing comprehensive customer strategies, articulating market share and profitability, deploying pricing strategies, and overseeing sales and commercial management for customer programs. The ideal candidate should have a Bachelor's Degree in business or technical field, 8+ years of automotive industry experience, and minimum 4 years of sales experience. The role requires an ambassador of the BorgWarner operating model and Belief Behaviors, with a focus on providing a positive customer experience.

Project Manager

Company: Four Eyes Financial

Location: Other US Location

Posted Feb 02, 2025

Four Eyes, a high-growth RegTech company based in New Brunswick, is seeking an ambitious Project Manager to join their internal client success and operations team. The successful candidate will onboard clients, lead product delivery, and ensure client requirements align with the company's pace of delivery. They will also contribute to increasing the efficiency of product development processes, manage stakeholder communications, and champion Project Management best practices. The ideal candidate should have proven leadership experience, a postsecondary degree, and proficiency in managing responsibilities and deadlines with limited supervision. Bonus points for prior experience with Scrum/Agile methodologies and understanding of software development lifecycle models.

Senior Mobile Engineer, iOS

Company: Procore Technologies

Location: Other US Location

Posted Feb 02, 2025

Procore Technologies is seeking a Senior iOS Engineer with 5+ years of experience in building iOS applications using Swift and Objective-C. The role involves collaborating with stakeholders to design and build custom solutions on the iOS platform, leading architectural design decisions, and mentoring team members. Procore offers a full range of benefits and perks, and values a diverse and inclusive work environment.

PreSales Specialist- India Channel Business

Company: Motorola Solutions

Location: Other US Location

Posted Feb 02, 2025

Motorola Solutions is seeking a sales engineering professional with a Bachelors degree in Engineering, preferably in Telecommunications, and at least 5 years of experience. The role involves understanding customer requirements, proposing solutions, and positioning Motorola's products. The candidate should have strong knowledge of telecommunications technologies, IP networking architecture, and security. Excellent communication skills are required to present complex topics to both technical and nontechnical audiences. The role also involves growing the market, coordinating technical support, and working with regulatory agencies for product approvals.

Project Manager, Robotics

Company: stow Group

Location: Other US Location

Posted Feb 02, 2025

Movu, a company with a 40-year history and 10 manufacturing facilities, is seeking a Project Manager for its US office in Romeoville, IL. The role involves leading projects for automated storage solutions, collaborating with integrators, and managing budgets. The ideal candidate should have 5+ years of experience in project management, preferably in custom warehouse systems. PMP certification and SAP knowledge are beneficial. The role requires travel throughout North America and occasional trips to Belgium. Movu offers competitive benefits including health insurance, PTO, and opportunities for career development.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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