Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Staff Product Manager – Viewing Experience

Company: Veo Technologies

Location: Other US Location

Posted Jan 20, 2025

Veo is a company that uses AI-powered camera solutions to democratize sports video analysis and performance improvement. They are looking for a Staff Product Manager to join their Viewing Experience team, focusing on creating seamless and intuitive experiences for consuming sports content. The role involves content discovery, enhancing live game experiences, driving engagement, identifying revenue opportunities, exploring innovation, shaping the product roadmap, and working on business insights. The ideal candidate should have 7+ years of product management experience, preferably in SaaS, sports technology, or analytics-driven products, with a proven ability to oversee cross-functional teams and deliver impactful products. Experience in monetizing content, enhancing user engagement, and a passion for sports are highly valued.

Accounts Receivable Specialist (1 year contract)

Company: PointClickCare

Location: Other US Location

Posted Jan 20, 2025

PointClickCare is a leading North American healthcare technology platform, recognized by Forbes and Waterstone Human Capital. The company offers a vibrant culture and wealth of opportunities, empowering employees to advance their careers and make a lasting impact on healthcare. The Accounts Receivable Specialist position involves collections activities, account reconciliations, and communication with clients. The ideal candidate should possess strong diplomatic skills, attention to detail, and excellent computer skills. PointClickCare is committed to equal employment opportunity and information security.

Technical Support Specialist II - BN

Company: PartnerHero

Location: Other US Location

Posted Jan 20, 2025

PartnerHero is seeking a motivated Technical Support Associate for a hybrid role supporting a medical partner aiming to democratize healthcare. The role involves providing excellent customer service via email, chat, and phone, troubleshooting issues, and creating insight reports. The ideal candidate should have strong English skills, be metrics-driven, and thrive in dynamic environments. PartnerHero offers hybrid work arrangements, competitive salary, generous vacation, and a comprehensive benefits package.

Associate (Outbound), Sales

Company: Lalamove

Location: Other US Location

Posted Jan 20, 2025

Lalamove is a leading global on-demand delivery platform, connecting customers and drivers directly through technology. The company is committed to serving local communities, empowering SMEs, and driver partners. Lalamove is seeking a dynamic Outbound Sales Associate to drive business growth by identifying and acquiring merchants, ecommerce businesses, and retailers for their delivery services. The role involves developing strategies to grow the client portfolio, building strong merchant relationships, and collaborating with cross-functional teams to optimize sales efforts and expand the company's reach in the logistics space.

Software Engineer Nodejs

Company: 3Pillar Global

Location: Other US Location

Posted Jan 20, 2025

3Pillar Global is a leading product development partner, specializing in building digital products that drive revenue and customer growth for industry leaders in various sectors. The company's key differentiator is its Product Mindset, which focuses on building for outcomes and aligning with client goals. They have been named a Great Place to Work for the seventh year in a row. The role involves facilitating communication with clients, crafting high-quality code, participating in planning and estimation efforts, gathering requirements, executing complex activities, promoting client success, engaging in agile software development, mentoring others, and driving project delivery. Minimum qualifications include expertise in JavaScript, Node.js, databases, Agile methodologies, Object-Oriented Programming, high-level design, and enterprise-level system creation. Additional desired experience includes ORMs, microservices, unit testing, cloud work, containers, and specific client-engagement technologies.

Product Owner

Company: Daxko

Location: Other US Location

Posted Jan 20, 2025

Daxko is seeking a Product Owner to collaborate with an agile team, understand customer needs, and articulate them to the development team. The ideal candidate should be highly collaborative, possess business and technical savvy, and have a big-picture vision. The role involves driving product delivery, formulating product vision and strategy, and working closely with Product Managers, Engineering, Support, and Customer Success teams. The candidate should have a Bachelor's degree, 2+ years of product ownership experience, and proficiency in agile software development practices.

Sr. Manager, Accounts Receivable

Company: PointClickCare

Location: Other US Location

Posted Jan 20, 2025

PointClickCare, a leading North American healthcare technology platform, is seeking a candidate for a crucial role in their Billing to Cash department. The candidate will lead a team of professionals to achieve collections goals, demonstrating strong business acumen and emotional intelligence. The role involves people leadership, delivering cash collection goals, reporting and analytics, leading continuous improvements, and managing other subspecialty areas. The ideal candidate should have a degree in Accounting, Finance, or Business, with 8 years of AR/Collections experience and people management leadership experience. Bonus experience includes Billing Platform Salesforce and NetSuite experience, and experience in supporting external audit in the context of AR.

Sales Manager, Japan

Company: StackAdapt

Location: Other US Location

Posted Jan 20, 2025

StackAdapt is a self-serve advertising platform specializing in multichannel solutions. They are seeking a Sales Manager to manage sales activities, cultivate customer relationships, and drive strategic regional expansion. The ideal candidate should be bilingual in Japanese and English, have digital advertising sales experience, and possess a track record of success in a quota-carrying environment. StackAdapt offers a competitive salary, private medical cover, work-from-home reimbursements, and a supportive culture.

Senior Software Engineer, Audiences

Company: StackAdapt

Location: Other US Location

Posted Jan 20, 2025

StackAdapt is a self-serve advertising platform specializing in multichannel solutions. They offer a diverse range of ad formats including native display, video, connected TV, audio, in-game, and digital out-of-home ads. The company empowers numerous digitally-focused businesses to deliver exceptional campaign performance daily. StackAdapt is not just an advertising platform, but a hub of innovation, imagination, and creativity. As a Senior Engineer, you'll be involved in developing their platform, working with large data sets, and using modern tech stacks like GoLang, Ruby on Rails, React, GraphQL, and more. The Audiences & Pixels team, composed of high-caliber full-stack engineers, aims to enable marketers achieve their goals by building powerful workflows to enrich audience and conversion journey data. StackAdapt is a remote-first company offering competitive benefits, including a comprehensive mental health care platform, full benefits from day one, work-from-home reimbursements, and a supportive culture.

Customer Support Specialist II - BN

Company: PartnerHero

Location: Other US Location

Posted Jan 20, 2025

PartnerHero is seeking a motivated Technical Support Associate for a hybrid role supporting a medical partner aiming to democratize healthcare. The role involves providing excellent customer service via email, chat, and phone, troubleshooting issues, and creating insight reports. The ideal candidate should have strong English skills, be metrics-driven, and thrive in dynamic environments. PartnerHero offers hybrid work arrangements, competitive salary, generous vacation, and a comprehensive benefits package.

Field Service Technician

Company: Centric Business Systems, Inc.

Location: Other US Location

Posted Jan 20, 2025

UBEO Business Services, a leading provider of business technology products and services, is hiring a Field Service Technician. The role involves maintaining and repairing office equipment, promoting customer satisfaction, and influencing sales. The ideal candidate should have technical knowledge, problem-solving skills, customer service orientation, and business acumen. Qualifications include a high school diploma or equivalent, technical training, and 2-5 years of industry experience. UBEO offers a competitive compensation package, including health, dental, and vision plans, a health reimbursement account, life insurance, and a 401k plan with a match.

People Tech Analyst

Company: StackAdapt

Location: Other US Location

Posted Jan 20, 2025

StackAdapt is a self-serve advertising platform specializing in multichannel solutions. They are committed to employee wellbeing and offer a diverse, inclusive work environment. The Analyst People Tech role involves supporting HR technology operations, collaborating with various departments, and implementing HR technology solutions. The role requires 3+ years of HRIS experience, data analysis skills, and strong communication abilities. StackAdapt provides competitive benefits, including RRSP matching, comprehensive mental health care, and a supportive culture.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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