Customer Satisfaction Jobs in Other US Location

765,492 open positions · Updated daily

Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Instructional Designer

Company: Nintex

Location: Other US Location

Posted Jan 20, 2025

Nintex is a global leader in process intelligence and automation, trusted by over 10,000 organizations worldwide. The company is committed to fostering a collaborative and innovative workplace. Nintex Instructional Designers create engaging on-demand training content for the Nintex Process Platform, enhancing customer adoption. They work with a global team, take project ownership, and adapt to change. The role requires a Bachelor's degree, 5+ years of technical instructional design experience, and hands-on experience in RPA workflows. Nintex offers flexible work arrangements, global perks, and benefits, including gratitude days, wellness programs, and paid parental leave.

Principal Product Manager

Company: Dynatrace

Location: Other US Location

Posted Jan 20, 2025

The text describes a Growth Product Manager role at Dynatrace, focusing on data acquisition, ingestion, cloud installation, and 3rd party integration. The role involves working with technical and go-to-market product managers to increase customer adoption and product consumption. The individual will develop and own KPIs aligned with business objectives, work on solution growth strategy, and collaborate with data analysts for informed decision-making. The ideal candidate should have several years of related work experience in the IT industry, preferably in SaaS, cloud computing, or observability. They should have validated conceptual and analytical skills, understand market requirements, and be able to navigate a complex environment.

Senior Legal Counsel

Company: CSC

Location: Other US Location

Posted Jan 20, 2025

CSC is seeking a Senior Legal Counsel for their Luxembourg office. The role involves negotiating, drafting, reviewing, and executing various agreements, including service agreements, asset management contracts, and real estate leases. The candidate will also be responsible for legal and regulatory monitoring of EU and LUX legislation, and providing legal assistance in global projects involving the Intertrust Group. The ideal candidate should have a Bachelor's degree in business or corporate law, 5+ years of post-qualification experience, strong knowledge of Luxembourg and EU law, and excellent communication and negotiation skills. CSC offers a diverse and growth-oriented environment, challenging work, and competitive benefits. The company has been voted a Top Workplace every year since 2006.

Senior MLOPs Engineer

Company: DailyPay

Location: Other US Location

Posted Jan 20, 2025

DailyPay Inc, a leading on-demand pay solution, is seeking a Senior MLOps Engineer to join their team in Belfast. The role involves maturing and scaling machine learning infrastructure, ensuring reliability, scalability, and performance of ML models in production. The ideal candidate should have a strong background in MLOps principles, cloud technologies (AWS), and a passion for building robust and efficient systems. They will collaborate with data scientists, engineers, and product teams to deliver high-quality ML solutions. The mission of the Data Science Team is critical for the continuous development and success of the product, understanding customer needs, and maintaining DailyPay's leading role in the early wage access industry.

Programmatic Media Strategist

Company: Definitive Healthcare

Location: Other US Location

Posted Jan 20, 2025

Definitive Healthcare is a SaaS company that transforms data analytics into healthcare commercial intelligence. They help clients identify market opportunities and people to shape the future of healthcare. Their platform enables commercial success in the healthcare market. The company values diversity and inclusion, as evidenced by their DefinitiveCares program and employee affinity groups. They have been recognized as a best place to work for five years in a row. The Programmatic Media Strategist role involves leading audience strategy, developing data-driven insights, and managing DSP vendor relationships. Ideal candidates have extensive programmatic advertising experience, preferably in healthcare, and a strong background in data-driven audience segmentation.

Analytics Engagement Associate

Company: Definitive Healthcare

Location: Other US Location

Posted Jan 20, 2025

Definitive Healthcare is a SaaS company that transforms data analytics into healthcare commercial intelligence. They help clients identify markets, opportunities, and people to shape the future of healthcare. Their platform enables companies to find new paths to commercial success. The company values diversity and inclusion, as evidenced by their DefinitiveCares program and employee affinity groups. They have been recognized as a best place to work for five years in a row. The Engagement Associate role involves understanding client needs, gathering requirements, collaborating with internal teams, providing thought leadership, managing escalations, tracking customer satisfaction, identifying upsell opportunities, resolving conflicts, qualifying data, and managing projects.

Account Executive, Strategic (San Diego)

Company: Rapid7

Location: Other US Location

Posted Jan 20, 2025

Rapid7 is seeking a Strategic Account Executive in San Diego to join the West sales team. The role involves serving as a strategic partner for named accounts, driving net new sales, and managing upsell opportunities. The ideal candidate should have 4+ years of closing experience selling software, a track record of quota and Presidents Club attainment, and the ability to drive consensus between multiple buyers within each assigned account. The role requires travel up to 20% for client meetings and involves working closely with cross-functional teams. Rapid7 offers best-in-class sales enablement training and tools such as ZoomInfo, LinkedIn Sales Navigator, Gong, Salesloft, and Salesforce.

Training Specialist

Company: Granicus LLC

Location: Other US Location

Posted Jan 20, 2025

Granicus is seeking a Training Specialist to facilitate technical and soft skills training for Customer Experience teams. The role involves delivering engaging training sessions on software platforms like Salesforce and ServiceCloud, as well as essential behavioral and interpersonal skills. The ideal candidate should have 23 or more years of training facilitation experience, strong interpersonal skills, and proficiency in various training methods. The role offers a positive, inclusive learning environment and opportunities for continuous improvement. Granicus is committed to diversity and inclusion, and offers an attractive benefits package.

Senior Manager, Customer Success - SMB

Company: Klaviyo

Location: Other US Location

Posted Jan 20, 2025

Klaviyo is seeking a Senior Manager EMEA Customer Success SMB to lead a team focused on delivering high-touch, proactive engagement for high-value customers. The role involves driving sustainable long-term customer value, managing Net Revenue Retention, and customer satisfaction. The ideal candidate should have 5+ years of leadership experience in Customer Success or Account Management, strong business acumen, and excellent communication skills. The pay range for this role is £100,000 - £150,000 GBP.

Director of Corporate Marketing

Company: iManage

Location: Other US Location

Posted Jan 20, 2025

iManage is offering a Director of Corporate Marketing position with a focus on leading a high-performing team to develop and execute a unified brand content and communications strategy. The role involves evolving the iManage brand narrative, connecting with new audiences through innovative channels, and driving measurable impact. The company values a flexible working policy that supports employee health and wellbeing, and offers a supportive, inclusive, and vibrant culture with flexible work hours, modern workspace, and opportunities for career development and learning.

Account Executive - Belgium

Company: Rapid7

Location: Other US Location

Posted Jan 20, 2025

Rapid7 is hiring a target-driven Account Executive for their Benelux sales team. The role involves acquiring new customers in Belgium and Luxembourg, exceeding sales targets through solution selling, and building meaningful relationships to drive revenue growth. The successful candidate will partner with internal teams to drive net new business opportunities, meet and exceed quota, and stay current on competitor offerings. The ideal candidate should have 4+ years of full-cycle sales experience in cybersecurity, a proven track record of driving revenue, and be fluent in Dutch and English, with French being a plus. Rapid7 values diversity and encourages applications from candidates who can bring unique experiences and perspectives to tackle security challenges.

Principal Product Manager

Company: Dynatrace

Location: Other US Location

Posted Jan 20, 2025

The text describes a Growth Product Manager role at Dynatrace, focusing on data acquisition, ingestion, cloud installation, and 3rd party integration. The role involves working with technical and go-to-market product managers to increase customer adoption and product consumption. The individual will develop and own KPIs aligned with business objectives, drive cross-functional initiatives, and create a comprehensive licensing strategy. The ideal candidate should have several years of related work experience in the IT industry, preferably in SaaS, cloud computing, or observability. They should possess strong analytical skills, market understanding, and the ability to navigate complex environments.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages