Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Sr Systems Engineer

Company: HERE

Location: Other US Location

Posted Jan 08, 2025

The role of a Cloud Systems Administrator at HERE Technologies involves designing and maintaining cloud infrastructures for Windows, Linux, and other systems. Responsibilities include technical consulting, image creation and management, access and identity management, and ensuring cloud security, compliance, and efficiency. The ideal candidate should have proven scripting experience in Bash and PowerShell, strong understanding of cloud architecture, Linux admin experience, Windows Active Directory administration, and proficiency in automation tools like AWS CloudFormation, Terraform, and Ansible. The role requires working in a scalable, production-critical environment, comfort with global team collaboration, and participation in proof-of-concept activities.

Senior Majors Account Executive

Company: Cloudflare

Location: Other US Location

Posted Jan 08, 2025

Cloudflare is seeking a Senior Majors Account Executive to manage a set of accounts with over 1B in annual revenues, aiming for 10M ARR with Cloudflare. The role involves working with the largest companies in France, shaping and leading Cloudflare's Go To Market strategy, and becoming a strategic partner to customers in their digital transformation efforts. The Senior Majors Account Executive will interact with C-level clients and technical decision-makers, utilizing Cloudflare solutions to drive business partnerships focused on joint success. Success requires consultative, solution-oriented sales and customer service skills, as well as intense personal energy and focused activity. The role involves handling multiple accounts, requiring high degrees of attention to detail and coordination with customers, partners, and internal resources.

Executive/ Sr. Executive - RMA Co-Ordinator

Company: Qube Cinema

Location: Other US Location

Posted Jan 08, 2025

Qube Cinema is seeking an Executive or Senior Executive RMA Coordinator with 3-5 years of experience in RMA procedures, customer service, and technical support. The role involves managing inventory records, collaborating with various teams to process RMAs, identifying product issues, and ensuring compliance with company policies and industry standards. The company is committed to innovation and creating a seamless digital cinema experience.

Senior Backend Software Engineer

Company: Atlassian

Location: Other US Location

Posted Jan 08, 2025

Atlassian is seeking a Senior Backend Software Engineer for a fully remote role based in Poland. The ideal candidate will have 7+ years of experience in building and developing backend applications, with proficiency in Java, Python, Kotlin, Go, or Scala. The role involves driving complex projects, solving architecture challenges, leading code reviews, partnering across engineering teams, mentoring junior members, and considering customer impact in technical decisions. Atlassian offers a variety of perks and benefits, and values diversity and inclusion.

Digital Workplace Architect

Company: Nexthink

Location: Other US Location

Posted Jan 08, 2025

Nexthink, a global leader in digital employee experience management, is seeking an experienced IT Digital Workplace Architect. The role involves leveraging IT operational experience to design and deliver effective solutions using Nexthink technology, identifying new use cases, staying updated on industry trends, and contributing to product strategy alignment. The ideal candidate should have extensive experience in IT operational environments, over 10 years in IT service delivery, and a solid understanding of IT infrastructure. They should also be familiar with modern endpoint management solutions, cloud computing platforms, networking principles, and emerging AI technologies. The company offers a permanent contract, competitive compensation, health insurance, a hybrid work model, flexible hours, professional training, personal accident insurance, maternity and paternity leave, and bonuses for successful referrals.

Cadbury Casual Retail Display Support - Northern Suburbs

Company: Mondelēz International

Location: Other US Location

Posted Jan 08, 2025

Mondelēz International is seeking an energetic, motivated individual for a casual role in the Northern Suburbs of Adelaide. The role involves working closely with customers, building strong relationships, and ensuring products are presented at their best. Responsibilities include building displays, using impactful Point of Sale materials, and maintaining product availability. Benefits include a great team, paid kilometers, learning opportunities, company-paid physio, discounts, and career progression. No relocation support is available.

SDL - Ops_Enterprise Program Management

Company: MetLife

Location: Other US Location

Posted Jan 08, 2025

The job description outlines a high-level position in program project management, requiring extensive experience and technical skills. The role involves leading multiple high-priority programs, translating business sponsors' mandates into defined objectives, and proactively engaging with internal and external partners. The candidate must have strong communication, problem-solving, and analytical abilities, with experience in creating business presentations and managing cross-functional teams. Proficiency in MSP tools, Excel, and PowerPoint is required, with project management certifications being preferred. The position is with MetLife, a leading financial services company recognized for its workplace culture.

Senior Solution Sales Executive - Customer Workflows

Company: ServiceNow

Location: Other US Location

Posted Jan 08, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Sales Executive for its Customer Workflows products. The role involves developing sales strategies, conducting initial discussions with executives, and collaborating with internal teams to deliver demonstrations. The ideal candidate should have experience in solution sales, understand CRM or CX solution-related business processes, and possess excellent communication skills. The role requires regional travel and the ability to forge strong business relationships.

Site Reliability Engineer - Identity and Access Management

Company: Criteo

Location: Other US Location

Posted Jan 08, 2025

Criteo, a global commerce media company, is seeking a software developer with 3+ years of experience in languages like Java, C, Scala, AngularJS, and Python. The role involves managing customer identities, developing identity management solutions, and maintaining services APIs and UI. Criteo values diversity and inclusivity, offering comprehensive benefits and a caring culture. The company is committed to equal employment opportunities and prohibits discrimination.

Lead Engineer

Company: Avaloq

Location: Other US Location

Posted Jan 08, 2025

Avaloq, a Swiss-based wealth management technology provider, is seeking an experienced Software Architect with a strong background in data architecture, machine learning, and end-to-end data flow diagrams. The role involves designing robust data assets, owning the roadmap for foundational technologies, and collaborating with finance and other tech teams. The ideal candidate should have 8+ years of software engineering experience, 2+ years as an architect, and a proven track record in model development and deployment. Additional qualifications include experience with chatbots, databases, and Microsoft/Oracle databases. Avaloq offers hybrid and flexible working arrangements and is committed to fostering an inclusive culture.

Sr Industry Solution Lead or Architect

Company: ServiceNow

Location: Other US Location

Posted Jan 08, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Services Sales Architect to drive complex strategic deals and engage at an executive level in solution designs for large enterprise workflows. The role involves working closely with Services Account Executives, Solution Consultants, and Enterprise Architects to ensure the account and implementation strategy align with the customer's vision. The successful candidate will also engage with ServiceNow's executive team to understand and contribute to innovation opportunities in the market and platform. The role requires years of experience in the IT Services industry, ServiceNow experience, and demonstrable experience in positioning strategic implementation platform strategies for professional services.

Senior Technical Account Manager, Zero Trust

Company: Cloudflare

Location: Other US Location

Posted Jan 08, 2025

The Technical Account Manager (TAM) for Cloudflare's Zero Trust products will serve as the primary technical support contact for top-tier Enterprise customers. The role involves managing and monitoring support interactions, advocating for customers, proactively escalating issues, and collaborating with various teams to ensure high customer satisfaction. The TAM will also provide product and engineering teams with customer feedback, maintain a holistic view of customers' environments, and ensure rapid incident response. The ideal candidate should have at least 8 years of experience in customer-facing roles with technical account management or technical support responsibilities, and a strong understanding of customer network and application architectures.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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