Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Product Manager – GTS

Company: FICO

Location: Other US Location

Posted Dec 31, 2024

The text is a job description for a Product Manager role at FICO, a leading global analytics software company. The role involves shaping the vision and strategy of Platform services, collecting feedback from customers, developing and maintaining a strategic service roadmap, and collaborating with engineering and stakeholders to deliver value. The ideal candidate should have experience in software product owner or manager role, problem-solving skills, customer empathy, and basic technical understanding.

Technical Support Engineer II

Company: Nium

Location: Other US Location

Posted Dec 31, 2024

Nium is a global leader in real-time cross-border payments, offering a payout network that supports 100 currencies and spans 220+ markets. With regulatory licenses in over 40 countries, Nium provides independent onboarding, rapid integration, and compliance. The company is co-headquartered in San Francisco and Singapore, with a focus on customer service, technical support, and content creation.

Payroll OPS Specialist

Company: Johnson Controls

Location: Other US Location

Posted Dec 31, 2024

The role involves executing payroll processes, benefits orders, and generating reports for compliance purposes. It requires interacting with other corporate groups and local HR teams. Key responsibilities include accurate and timely payroll calculation, processing information from TampA systems, and ensuring correct loading of information into Meta4. The role also involves generating weekly compliance and disbursement reports, benefits orders, and requests for payments. It requires a Bachelor's degree in accounting, finance, or business, 2 years of payroll execution experience, and excellent organizational skills.

Solution Support - Senior Engineer

Company: FICO

Location: Other US Location

Posted Dec 31, 2024

FICO is a leading global analytics software company that offers a world-class team opportunity for career growth. The company provides support for various cloud SaaS ASP and hosted solutions, requiring tenacity, exceptional diagnostic skills, and problem-solving abilities. The role involves working with a diverse set of enabling platform technologies, supporting FICO's most critical clients, and collaborating with product development, product management, and sales teams.

Product Development & Client Initiatives Manager

Company: Franklin Templeton

Location: Other US Location

Posted Dec 31, 2024

Franklin Templeton is seeking a Product Development and Client Initiatives Manager to join their Malaysia or Singapore office. The role involves driving product development initiatives within the APAC region, working closely with distribution teams, the Global Product Strategy team, and business partners. The manager will also be responsible for managing other projects and initiatives deemed of strategic importance across the distribution business in APAC.

Sr FP&A Specialist

Company: Huntsman Corporation

Location: Other US Location

Posted Dec 31, 2024

Huntsman Corporation is seeking a Senior FP&A Specialist to support the GBS located in Heredia, Costa Rica. The position requires a Bachelor's degree in finance, business administration, or a related field, with at least 7 years of experience in financial roles. The candidate must have advanced English skills, proficiency in Microsoft Excel, PowerPoint, and Outlook, and strong analytical and communication skills. The role involves consolidating financial results, leading comprehensive planning and reporting activities, generating financial reports, and collaborating with division leadership.

Major Account Manager (German Speaker)

Company: DigiCert

Location: Other US Location

Posted Dec 31, 2024

The text describes a leading global security authority, DigiCert, that provides encryption trusted by major ecommerce brands, companies, and even surgically embedded pacemakers. They are looking for a Major Account Manager with German proficiency to join their GTM team in Germany, responsible for developing opportunities, collaborating with support resources, and serving customers in a trusted advisor role. The position is remote. The candidate should have 5+ years of software/technology/cybersecurity sales experience, excellent relationship-building skills, and knowledge of the data analytics industry.

Project Quality Engineer

Company: Convatec

Location: Other US Location

Posted Dec 31, 2024

Convatec is a global medical products and technologies company with a focus on solutions for chronic conditions. They have a strong presence in advanced wound care, ostomy care, incontinence care, and infusion care. The company has around 10,000 employees and operates in nearly 100 countries. They are committed to being caring for good and delivering benefits such as infection prevention, skin protection, improved patient outcomes, and reduced care costs. Group revenues in 2023 exceeded $2 billion, and the company is a constituent of the FTSE 100 index.

Sr. Technical Support Engineer

Company: Nium

Location: Other US Location

Posted Dec 31, 2024

Nium is a global leader in real-time cross-border payments, offering a payout network that supports 100 currencies and spans 220+ markets. With regulatory licenses in over 40 countries, Nium enables seamless onboarding, rapid integration, and compliance. The company is co-headquartered in San Francisco and Singapore, with a focus on providing better customer service and managing live-production environment issues. Nium values performance, employee wellness, upskilling, and innovation.

Manager, Connected Cars, Digital Solutioning

Company: Mastercard

Location: Other US Location

Posted Dec 31, 2024

The text describes a role within Mastercard's Digital Solutioning and Innovation organization, which is responsible for creating, building, and deploying digital products and solutions across multiple channels and verticals. The role involves working closely with global business partners, product development, technology, and user experience design teams to assess design and implement new digital products and services. The candidate should have a bachelor's degree in Engineering, Information Technology, Computer Science, or Management Information Systems, and expert-level technical experience in payments. The role requires strong analytical skills, project management, and communication skills. The candidate will report to the Director Digital Solutioning.

Project Engineer-Trainee

Company: Johnson Controls

Location: Other US Location

Posted Dec 31, 2024

The text describes a job opportunity that involves learning and growing project and site management skills, as well as developing technical capabilities. The role also includes customer handling and project coordination activities, as well as learning and delivering project design and technical skills. The job is offered through on-job training, on-site visits, and participation in technical discussions. The required qualities for this role include a willingness to take on new challenges, learn new skills, work hard, and take ownership of challenging roles and responsibilities.

Process Quality Engineer

Company: Convatec

Location: Other US Location

Posted Dec 31, 2024

The text provided is a job description for a position at Convatec, a global medical products and technologies company. The role involves supporting production, process control, quality assurance, and continuous improvement initiatives. The individual will work on various projects, including process improvements, risk management, and validation. They are expected to have a bachelor's degree in a relevant field, at least 3 years of experience, and strong knowledge of quality management systems and tools. The company values continuous improvement, diversity, and equal employment opportunities.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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