Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Senior Media Manager

Company: T-Mobile

Location: Other US Location

Posted Dec 31, 2024

The job description for a Media Strategy and Planning position at T-Mobile is for a strategic leader who will be responsible for developing data-informed media strategies for specific lines of businesses within TMUS. The role requires a growth mindset, accuracy, and attention to detail, as well as the ability to thrive in a fast-paced environment. The successful candidate will be expected to lead media agencies and internal media teams, understand business goals and challenges, and maintain complex multimillion-dollar budgets. The role also involves quick in-quarter pivots, managing media investment dynamically, and collaborating with finance partners. The ideal candidate should have a bachelor's degree or equivalent experience in business marketing or communications, and at least 10 years of media management experience in consumer products or retail industry. The role requires experience with Marketing Mix Models and Attribution Models, and the ability to read, interpret, and act on a large number of data inputs. The successful candidate will also be expected to stand up methodologically sound test-and-learn campaigns and understand the value of proving incrementality as an indicator of media efficacy.

Quality Engineer

Company: Sensata Xirgo

Location: Other US Location

Posted Dec 31, 2024

The Quality Engineer role at Sensata involves leading product development, quality continuous improvement initiatives, and supporting product engineering roadmaps and customer product selections. The role requires a strong technical understanding of Sensata's products, manufacturing processes, and the ability to solve problems across geographical and cultural boundaries. The Quality Engineer will critically evaluate proposed product technology and support the implementation of Lessons Learned and best practices.

Onboarding Analyst

Company: Cross River

Location: Other US Location

Posted Dec 31, 2024

Cross River is a fast-growing financial technology company that provides innovative and scalable embedded payments cards and lending products. They serve millions of businesses and consumers worldwide and are backed by leading investors. The company is on a mission to build the infrastructure for access, inclusion, and the democratization of financial services. They have been named to the American Bankers Association's Best Places to Work in Fintech list for the last 6 years. They are looking for a Fintech Revenue Delivery Analyst to manage the onboarding process for new and existing clients in the fintech banking sector.

Administrative / Office Assistant

Company: IntelliPro Group Inc.

Location: Other US Location

Posted Dec 31, 2024

The job description is for an Office Assistant position in Manila, Philippines. The role involves handling reception responsibilities, greeting visitors, managing the front desk, and organizing team-building activities. The candidate should have at least 3 years of relevant experience in office administration or customer services. Excellent problem-solving, communication, and interpersonal skills are required. The job offers a comprehensive benefits package and is committed to diversity and inclusivity.

Senior Solutions Engineer

Company: D2L

Location: Other US Location

Posted Dec 31, 2024

D2L is a cloud company revolutionizing education and the future of work. They are at the forefront of transforming traditional teaching methods with personalized, student-centered experiences. D2L offers a robust and innovative learning environment, solutions, and a platform that is easy, flexible, and smart. The company is dedicated to improving human potential globally and has a mission to transform the way the world learns. They offer a remote role within the Netherlands with competitive benefits and perks.

Architect Engineer V

Company: Transaction Network Services

Location: Other US Location

Posted Dec 31, 2024

This job posting is for a highly skilled individual to work on designing and deploying services within a global Managed Service Provider IPMPLS network. The role requires technical expertise across multiple areas and functions, ability to work with presales and internal teams, and ownership of overall projects. The position comes at an exciting time for TNS as they integrate services into private and public cloud environments with a focus on automation and orchestration of services and look to transform to a NetDevOps model.

PHL - Recruitment Associate

Company: QBE Insurance

Location: Other US Location

Posted Dec 31, 2024

This job description outlines the responsibilities and required skills for a full-time talent operations support role at QBE. The role involves providing technical support, managing recruitment files, and ensuring data accuracy. The individual must adhere to QBE's Code of Ethics and Conduct and apply sound risk management practices. The job requires excellent communication, time management, and problem-solving skills.

CX Manager

Company: Bread Financial

Location: Other US Location

Posted Dec 31, 2024

The job description is for a Customer Experience and Journey Mapping Manager at Bread Financial. The role involves defining current and future state journeys across all touchpoints, focusing on servicing and engagement. The manager will help institutionalize a product development playbook, understand and own drivers of dissatisfaction, and define seamless end-to-end journeys across people, process, policy, and technology. They will also support front-line readiness for new digital/mobile features and functions, partner with Finance and EDSampA to build business cases and influence investment, and maintain sizing and prioritizing across Acquisition, Engagement, and Servicing. The ideal candidate has 7+ years of experience in a Digital Customer Experience environment with a focus on customer journey mapping and experience redesign.

Assistant Controller

Company: Taylor Morrison

Location: Other US Location

Posted Dec 31, 2024

The job description outlines the responsibilities of an Assistant Controller in a homebuilding company, including financial reporting, budgeting, and employee management. The candidate should have a bachelor's degree in finance or accounting, strong Excel skills, and experience with Newstar and Soloman software. The role requires interviewing, training, and managing employees, as well as overseeing daily operations and ensuring legal and regulatory compliance.

ETM Customer Support Engineer

Company: Arista Channels

Location: Other US Location

Posted Dec 31, 2024

Arista Networks is a leading company in data-driven client-to-cloud networking for large data center campus and routing environments. They value diversity and foster an inclusive environment. Arista has received prestigious awards for excellence and high standards. The company seeks an ETM Edge Threat Management Expert to provide technical support, customer training, and system optimization. The role requires strong communication, analytical, and organizational skills. Arista is an equal opportunity employer.

Senior Accounting Manager

Company: Dynatrace

Location: Other US Location

Posted Dec 31, 2024

Dynatrace is seeking a Senior Manager of Accounting to oversee various accounting activities, including statutory accounting for five Swiss entities, global transfer pricing activities, and intercompany transactions. The role involves managing cash positions, assisting the tax team with tax reporting and compliance, and having a proactive customer-centric approach.

Manager, Incident Management

Company: Zendesk

Location: Other US Location

Posted Dec 31, 2024

The job description is for a Manager Incident Management position in the Philippines. The ideal candidate should have experience in incident management, a collaborative environment, and a determination to implement and coordinate all aspects of the incident management process. The role involves leading a team, coordinating the incident management process, developing strategies to reduce median time to respond, and serving as the primary point of contact for senior leadership during significant incidents. The candidate should have a minimum of 7+ years of experience in incident management, a BSBA degree, and in-depth knowledge of Incident and Problem Management principles. The role is a hybrid position with a local office requirement of part of the week.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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