Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Case Manager

Company: EML Group

Location: Other US Location

Posted Dec 30, 2024

EML is a leading Workers Compensation and Personal Injury Claims Management business with over 4000 dedicated employees. They offer a full-time permanent position in the Tweed Heads office with flexibility to work from home. The role of Case Manager is critical in helping injured workers get their lives back. The company values diversity, inclusion, and offers great employee benefits.

Product Manager - Recommendations

Company: Delivery Hero

Location: Other US Location

Posted Dec 30, 2024

Delivery Hero is a global local delivery platform with over 70+ countries worldwide. They operate in the food delivery industry and are listed on the Frankfurt Stock Exchange. They are looking for a Product Manager to drive the strategy, roadmap, and development of their recommendation product and other data science-powered features. The role requires experience in AI, ML, and e-commerce or food delivery industry. They offer a hybrid working model, 27 days holiday, educational budget, language courses, parental support, and more.

Legal Leader - Nominal Insurer

Company: EML Group

Location: Other US Location

Posted Dec 30, 2024

EML is a leading Workers Compensation and Personal Injury Claims Management business with over 4000 dedicated employees. They offer a full-time 12-month secondment position in Sydney with flexibility to work from home. The role involves leading and supporting the Dispute Resolution Officers, managing litigated matters, providing legal advice, and attending legal proceedings. The ideal candidate should have more than 5+ years of experience in a similar role, strong leadership skills, and excellent understanding of Workers compensation legislations.

Catchment Operator 2436

Company: South West Water

Location: Other US Location

Posted Dec 30, 2024

South West Water is seeking a motivated individual to join their team as a Catchment Operator. The successful candidate will be subject to a mandatory DBS check. The company offers a range of benefits, including a competitive contributory pension, free car parking at the majority of their sites, and a discretionary bonus. The company values diversity and inclusion.

Associate Product Analyst - Logistics (all genders)

Company: Delivery Hero

Location: Other US Location

Posted Dec 30, 2024

Delivery Hero is a global delivery platform with over 70+ countries worldwide. They are looking for an Associate Product Analyst to join the Logistics Analytics Team. The role involves data analysis, visualization, and collaboration with stakeholders to improve last-mile delivery efficiency, affordability, and sustainability.

FOH Supervisor

Company: Cineplex

Location: Other US Location

Posted Dec 30, 2024

This job posting is for a supervisory role in the food service, retail, and amusement industry. The ideal candidate should have 13 years of experience, be able to work flexible shifts, and have excellent leadership, communication, and customer service skills. The role involves managing employees, maintaining cleanliness, and ensuring guest satisfaction. The work environment includes standing for extended periods, manual dexterity, and exposure to hot and cold temperatures. Cineplex is an equal opportunity employer committed to diversity and inclusion.

Principal Data Scientist - Ad Tech

Company: Delivery Hero

Location: Other US Location

Posted Dec 30, 2024

Delivery Hero is a worldwide local delivery platform with a mission to deliver an amazing experience fast, easy, and to your door. They operate in over 70+ countries worldwide and are one of Europe's largest tech platforms, headquartered in Berlin, Germany. They have been listed on the Frankfurt Stock Exchange since 2017 and are part of the MDAX stock market index. They enable creative minds to deliver solutions that create impact within their ecosystem. They move fast, take action, and adapt. They are looking for a Principal Data Scientist to join their Ad Tech data science team to deliver consistently amazing experiences.

Customer Support Manager (Phuket)

Company: Exely

Location: Other US Location

Posted Dec 30, 2024

Exely is a global IT company specializing in online solutions and websites for the hotel industry. They help hoteliers increase direct sales and automate operations. With a client base of over 3500 properties in 56 countries, they are committed to delivering exceptional customer service and support. The role of Customer Support Manager involves onboarding, training, and guiding hoteliers to use the platform effectively, providing prompt responses to queries, handling feedback, and collaborating with other departments. The company offers competitive salary, fully remote work, and a startup environment.

Bilingual Systems Developer - Intermediate

Company: TELUS

Location: Other US Location

Posted Dec 30, 2024

TELUS Health is a global leading health and wellbeing provider offering cutting-edge technology solutions for physical, mental, and financial health. They are seeking a bilingual (English and French) development team member to work on web applications using Model View Controller, C, Net Core, AngularJS, and Angular. The role offers a comprehensive benefits package, mental health support, and discounts on TELUS products. The company values diversity, innovation, and customer-centric solutions.

Sr .Net Fullstack Developer

Company: Verisk

Location: Other US Location

Posted Dec 30, 2024

Verisk is a leading data analytics and technology partner to the global insurance industry, empowering communities and businesses to make better decisions on risk faster. They offer a wide range of services including underwriting solutions, claims solutions, property estimating solutions, extreme event solutions, specialty business solutions, marketing solutions, life insurance solutions, and Verisk Maplecroft. Verisk is committed to innovation, ethical pursuits, and creating a positive impact on business and society. They have received the Great Place to Work® Certification for four consecutive years and have been recognized by Forbes as a Worlds Best Employer and a Best Employer for Women.

Front Office Manager

Company: Minor International

Location: Other US Location

Posted Dec 30, 2024

Minor Hotels is an international hotel owner and investor with a diverse portfolio of over 530 properties in 50+ countries. They are looking for an experienced Front Office Manager to lead the team at Oaks Wellington Hotel. The role offers 50 discounts on accommodation, paid parental leave benefits, and educational financial support. The company values exceptional customer service, people management, and work-life balance.

Case Manager

Company: EML Group

Location: Other US Location

Posted Dec 30, 2024

EML is a leading Workers Compensation and Personal Injury Claims Management business with over 4000 dedicated employees. They offer a positive impact on people's lives, a learning culture, and a diverse team. The company has multiple entry-level roles in claims teams, providing high-level service to injured workers and employers. The position is permanent, full-time, and based in Newcastle with flexibility to work from home.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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