Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Supply Chain Manager

Company: Sunrise Farms

Location: Other US Location

Posted Feb 01, 2025

Sunrise Farms is seeking a Supply Chain Management professional with experience in inventory control, full cycle planning, and forecasting. The ideal candidate will manage and support retail foodservice and industrial sales in a further processed food manufacturing facility. Key responsibilities include demand planning, forecasting, scheduling, purchasing, logistics, and raw ingredient and finished goods inventory management. The role requires strong critical thinking, communication, and change leadership skills. The company values a healthy work culture and promotes solutions-based thinking in a cross-functional environment.

Software Development Manager

Company: Omniscius

Location: Other US Location

Posted Feb 01, 2025

The US Coast Guard is seeking a seasoned technical leader to manage a team of over 30 professionals, including programmers, designers, testers, and administrators. The Development Manager will oversee the team's budget, value delivery, and individual performance. The ideal candidate is an energetic leader who fosters team growth, prioritizes training, and leverages the company's investment in people to cultivate technical experts and future leaders. Effective communication is crucial to interpret customer needs and deliver frequent value. The role is based at the US Coast Guard Aviation Logistics Center ALC in Elizabeth City, North Carolina, with hybrid working arrangements considered. Elizabeth City offers a lower cost of living, abundant housing, open spaces, and world-class beaches. This is a five-year opportunity, with multiple roles available.

Solution Sales Manager (R-17200)

Company: Dun & Bradstreet

Location: Other US Location

Posted Feb 01, 2025

Dun & Bradstreet is seeking a Solution Sales Manager with 25 years of customer-facing sales experience. The role involves driving growth, delivering value to clients, and acting as a trusted advisor and product expert. Key responsibilities include building client relationships, partnering with sales teams, conducting product demonstrations, contributing to account planning, maintaining CRM records, and ensuring compliance with business and industry standards. The ideal candidate should have expertise in understanding and articulating technical solutions, a proactive problem-solving mindset, proficiency in CRM software, and adaptability to stay current with industry trends.

Information Assurance Manager

Company: Omniscius

Location: Other US Location

Posted Feb 01, 2025

The US Coast Guard is seeking a seasoned technical leader to manage a team of over 20 Information Assurance analysts. The role involves establishing IT asset controls, administering security requirements, and overseeing plans to address vulnerabilities. The ideal candidate will have extensive experience in a DHS/DOD risk management framework environment, following NIST SP 80053 and SP 80037 guidelines. The Manager will also control the team's budget, value delivery, and individual performance. The work location is the US Coast Guard Aviation Logistics Center ALC in Elizabeth City, North Carolina, offering a hybrid working arrangement. Elizabeth City is a coastal town with a lower cost of living and abundant housing options. This is a five-year opportunity, and multiple roles are being hired.

Management Opportunities - SportsWorld - Amsterdam

Company: Frasers Group

Location: Other US Location

Posted Feb 01, 2025

Sports Direct is seeking experienced Store Managers, Assistant Managers, and Supervisors for continued expansion. The role involves maximizing turnover, managing and motivating the team, ensuring exceptional customer service, and maintaining brand awareness. The ideal candidate should have a retail management background, strong leadership skills, excellent communication, and analytical abilities. The company offers a competitive salary, commercial bonus, travel allowance, and a 20% discount on Frasers SportsWorld brands.

System Technologist - East Region

Company: Motorola Solutions

Location: Other US Location

Posted Feb 01, 2025

Motorola Solutions is a company dedicated to helping people be their best in moments that matter, specifically by solving for safer environments. They achieve this by providing mission-critical communications devices, AI-powered video security, and access control systems. The company has been a trusted partner to government agencies and enterprises worldwide for over 85 years, offering leadership, innovation, and experience in managing and supporting networks in more than 100 countries. The job description involves providing technical support for specialized telecommunications systems, troubleshooting software-driven electronics, maintaining and optimizing RF and broadband architecture, and collaborating with various teams to meet or exceed customer expectations. The ideal candidate should have strong knowledge of wired communications systems, proficiency in computer network installation and maintenance, experience with RF interfaces, and excellent problem-solving skills. The position requires US citizenship, a clean driving record, and the ability to obtain necessary security clearance. The target base salary range is $45,300 to $72,500 USD.

Performance Consultant

Company: AutoTrader.ca

Location: Other US Location

Posted Feb 01, 2025

TRADER Corporation is a leading Canadian provider of online media dealer and lender services, including AutoTraderca, AutoSync, and Dealertrack Canada. AutoTraderca, in Quebec, offers the largest inventory of new and used cars in Canada, receiving over 25 million monthly visits. AutoSync is the largest and fastest-growing dealer and OEM software provider in Canada, offering a suite of connected automotive software solutions. Dealertrack Canada is Canada's largest automotive financing portal, processing over 65 million credit applications annually. TRADER Corporation's parent company, AutoScout24, is the largest pan-European online car market with over 2 million listings and 43,000 dealer customers. TRADER Corporation is seeking an experienced Performance Consultant to develop and maintain customer relationships, drive performance across digital advertising, digital retail, website, and SEO product lines, and ensure high adoption and retention rates.

Customer Experience Representative - Technical Support

Company: BIS Safety Software

Location: Other US Location

Posted Feb 01, 2025

BIS Safety Software, a fast-paced, high-growth organization, is seeking a positive, upbeat team member with at least 2 years of customer service experience. The role involves providing outstanding technical support, responding to inquiries, creating cases for new features, and participating in team meetings. The company values collaboration, entrepreneurship, and humility, with an open office environment that encourages learning and integration of new ideas.

Advisory Solution Consultant, Partners (Cancom)

Company: ServiceNow

Location: Other US Location

Posted Feb 01, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking an Advisory Solution Consultant to support its Global Partnerships and Channel partners. The role involves evangelizing ServiceNow mindshare, providing presales support, and proposing creative ideas to embed ServiceNow in existing and new managed services. The ideal candidate should have 7+ years of PreSales Solution Consulting experience, a strong sales mindset, and expertise in multiple technical domains. The role requires approximately 25-40% travel.

Application Support Engineer

Company: Accurate Background

Location: Other US Location

Posted Feb 01, 2025

The job posting is for an exceptional engineer role that requires strong problem-solving skills, experience in application troubleshooting, and a customer-focused mindset. The ideal candidate will provide technical support, troubleshoot, and maintain enterprise applications. They will work closely with end-users, IT teams, and developers to resolve system issues, recommend enhancements, and support application upgrades. The role involves first and second-level support, Root Cause Analysis (RCA) on complex system issues, and consulting with the software development team to improve application performance. The candidate should have a bachelor's degree in a relevant field, 12 years of experience with database systems, and advanced proficiency in determining and repairing application errors.

IT Operations Manager

Company: Omniscius

Location: Other US Location

Posted Feb 01, 2025

The US Coast Guard is seeking a seasoned technical leader to manage a team of over 40 IT system support specialists. The Operations Manager will oversee network server support, system server upgrades, incident resolution, request fulfillment, patching, and security updates. The ideal candidate is an energetic leader with experience in an ITIL-based Service Operation environment, dedicated to training and sustainable development. The role involves a five-year commitment at the US Coast Guard Aviation Logistics Center in Elizabeth City, North Carolina, with hybrid working arrangements considered but a tangible presence at the ALC being essential. Several roles are being hired for this opportunity.

Implementation Analyst-1

Company: Visa Inc,

Location: Other US Location

Posted Feb 01, 2025

Visa is seeking an Implementation Specialist to provide technical project support, manage client relationships, and ensure excellent customer service. The role involves troubleshooting, liaising with clients, managing project communications, and maintaining expert knowledge of Cybersource products and services. The IS will work with internal and external teams to achieve project goals and provide expert implementation support. The position is hybrid, requiring 2-3 days in the office per week. Qualifications include demonstrated technical implementation support, project management experience, strong relationship management skills, and expertise in Cybersource products and services.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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