Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Data Engineer II - Ontology Lead

Company: Cross River

Location: Other US Location

Posted Dec 26, 2024

Cross River is a fast-growing financial technology company that provides innovative and scalable embedded payments cards and lending products for businesses and consumers worldwide. They are on a mission to build the infrastructure for access, inclusion, and the democratization of financial services. The company has tripled in size over the last three years and is known for its nimble and collaborative family culture. They are looking for a Data Engineer II to develop, implement, and maintain enterprise ontologies in support of their data strategy.

Executive- OTC Cash app

Company: Johnson Controls

Location: Other US Location

Posted Dec 26, 2024

Johnson Controls is a global leader in smart, healthy, and sustainable buildings. They offer the world's largest portfolio of building products, technologies, software, and services to transform environments. Their focus is on making buildings smarter, safer, more comfortable, more efficient, and ultimately more sustainable. They are committed to investing 75% of new product development in climate-related innovation and aim to achieve net-zero carbon emissions before 2040.

Senior Manager, Client Consulting, Visa Consulting & Analytics, Brazil

Company: Visa Inc,

Location: Other US Location

Posted Dec 26, 2024

Visa is a world leader in payments and technology, with over 259 billion transactions annually. They aim to connect the world through innovative, convenient, reliable, and secure payments. The company offers a purposedriven career opportunity as a consulting project manager. The role involves leading project execution, contributing to strategic implementation, identifying client needs, optimizing consulting execution, utilizing data analytics, collaborating with functional teams, and promoting digital transformation.

Senior Manager - Sales Engineering (EMEA Emerging)

Company: Sophos

Location: Other US Location

Posted Dec 26, 2024

The text is about Sophos, a global leader in cybersecurity solutions. It highlights their advanced security offerings, including MDR, incident response services, and a broad portfolio of endpoint, network, email, and cloud security technologies. Sophos serves over 6 million organizations and 100 million users worldwide, protecting them from active adversaries, ransomware, phishing, malware, and more. The company's services and products connect through the Sophos Central management console and are powered by Sophos XOps, their cross-domain threat intelligence unit. Sophos provides cybersecurity as a service to organizations needing fully managed security solutions. Customers can also manage their cybersecurity directly with Sophos security operations platform or use a hybrid approach by supplementing their in-house teams with Sophos services, including threat hunting and remediation. Sophos sells through reseller partners and managed service providers worldwide, with headquarters in Oxford, UK.

Senior IT System Administrator

Company: PairSoft

Location: Other US Location

Posted Dec 26, 2024

This is a remote job for a Senior System Administrator position. The role involves managing next-generation platforms, system administration, virtualization, cloud services, server roles, Active Directory, design architectures, supporting documentation, and migrating software applications to cloud computing environments. The job time is from 8:30 AM to 5:00 PM US EST. The requirements include a BE or MCA in Information Technology, Computer Science, or related fields, along with certifications like CCNA, MCSA, or MCSE, and at least 5 years of system administration experience. The company offers a collaborative startup culture, career growth opportunities, exposure to latest technologies, and various benefits.

Director of Business Data Engineering

Company: AppsFlyer

Location: Other US Location

Posted Dec 26, 2024

The text describes a leadership role at AppsFlyer, a global company operating in 20 countries. The position requires an innovative mindset, strong technological understanding, and the ability to manage and mentor a group of developers. The role involves leading technical initiatives, maintaining links with business applications and product management, working closely with finance and business analytics teams, and ensuring business processes are scalable. The ideal candidate should have at least 7 years of development and design experience, 35 years of management experience, a BSc in Computer Science, and experience with high-scale distributed cloud-based architectures and large-scale data across multiple data warehouses.

SOC Analyst

Company: DXC Technology

Location: Other US Location

Posted Dec 26, 2024

The job description for the SOC Analyst role at DXC Technology outlines the responsibilities, required skills, and knowledge of the position. The role is crucial in escalated investigation triage and response to cyber incidents, and successful applicants must be eligible for high level UK Security clearance SC and be able to work onsite in Aldershot. The position involves conducting escalated triage and analysis on security events, applying expertise in SIEM solutions, identifying and escalating critical threats, investigating potential security incidents, using OSINT, monitoring the threat landscape, following incident response playbooks, coordinating with Tier 3 Analysts and management, collaborating on tuning SIEM and detection tools, identifying gaps in current detection content, and acting as a mentor to Tier 1 Analysts.

Business Data Analyst

Company: PlayPlay

Location: Other US Location

Posted Dec 26, 2024

The text describes a highly skilled and motivated Business Data Analyst role in a scaleup environment. The role involves data collection and management, analytics and insights, and data strategy. The ideal candidate will drive the acquisition strategy and improve customer retention. The role requires at least 5 years of experience in a similar role, proficiency in data languages and tools, and excellent communication skills.

Analyst, Quality Assurance

Company: Altisource

Location: Other US Location

Posted Dec 26, 2024

Altisource is a company that builds world-class technologies and services for the mortgage and real estate industry. They aim to drive innovation and foster creativity, diversity, and inclusion. The company offers fair hiring, training, and growth opportunities. They perform quality assurance calls and process reviews, recommend and implement preventive and corrective actions, and analyze findings to improve processes. Altisource offers a competitive salary, comprehensive insurance plans, 10 paid holidays, and employee engagement activities.

SAP FICO Functional Consultant

Company: DXC Technology

Location: Other US Location

Posted Dec 26, 2024

DXC Technology is seeking a motivated FICO Consultant to join their well-established RunSAP FICO Team. The role involves supporting BAU activities across multiple customers, with experience in SAP FICO modules, Project systems, Treasury Management, or Fiori being advantageous. The position requires SC level Security clearance and UK residency for the past five years. The role offers comprehensive training, development opportunities, and a supportive work environment.

Quality Control Analyst (CDD - 1 year contract)

Company: Pfizer

Location: Other US Location

Posted Dec 26, 2024

The text is a job description for a Quality Assurance and Control Associate position at Pfizer in El Jadida, Morocco. The role involves performing analytical testing, maintaining quality records, participating in site project teams, and ensuring compliance with Good Manufacturing Practices (GMP) and Good Laboratory Practices (GLP). The ideal candidate should have a Bachelor's degree in science, 1 year of related experience, and demonstrated technical skills in chemical and physical testing. The position is a 1-year contract with an end date of 8th January 2025.

Software Developer (Ruby) - BeQuick

Company: Banyan Software

Location: Other US Location

Posted Dec 26, 2024

Banyan Software is a company that specializes in acquiring, building, and growing enterprise software businesses with dominant positions in niche vertical markets. They have been recognized as the 1 fastest-growing private software company in the US on the Inc 5000 and amongst the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Banyan focuses on a buy and hold for life strategy for growing software companies that serve specialized vertical markets. BeQuick is a company that provides software solutions for mobile service providers, with a focus on the MVNO industry. They have a track record of processing over 50 million calls, partnering with 30 trusted partners, and achieving 10 million activations. They empower MVNOs with best-in-class software, streamlined processes, and comprehensive tools to maximize their potential in the competitive telecom industry. As a Ruby on Rails Developer at BeQuick, you will play a key role in designing, developing, and maintaining their software platform.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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