Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Brand Manager (Kazakhstan or Uzbekistan)

Company: Novartis

Location: Other US Location

Posted Dec 26, 2024

The job description is for a marketing analysis and implementation role in a company that produces generic and biosimilar medicines. The role involves driving brand growth, managing product life cycles, and collaborating with internal and external partners. The position requires experience in marketing product management, media working, and a university degree in Business, Marketing, or Medicine. The company offers a competitive base salary, incentive program, and various benefits. The role is part of Sandoz' ambition to shape the future of the medicines industry and help more patients access low-cost, high-quality medicines sustainably.

CRM Support Engineer

Company: Viseven

Location: Other US Location

Posted Dec 26, 2024

Viseven Group is a leading global B2B MarTech service provider empowering Pharma and LifeScience companies since 2009. Our mission is to drive digital transformation and excellence offering comprehensive end-to-end software and digital marketing services tailored to the pharmaceutical industry. The company's solutions, products, and services are actively used by the top 100 Pharma and Life Science companies. With a global footprint in more than 30 countries and a rapidly growing team of over 700 highly skilled professionals, Viseven is well-positioned to serve its diverse clientele.

Embroidery Operator (or Trainee)

Company: PromoCentric, Inc

Location: Other US Location

Posted Dec 26, 2024

The Embroidery Operator role at PromoCentric is a fast-paced position with a focus on attention to detail. Candidates with related work experience and the ability to meet deadlines are preferred. The company offers medical, dental, and vision benefits, as well as a 401k and short-term/long-term disability. PromoCentric is a full-service promotional marketing agency that has grown year over year for over a decade and has been recognized as one of the PPAI Promotional Products Association International Greatest Companies to work for in 2024.

Support Specialist

Company: Backlight

Location: Other US Location

Posted Dec 26, 2024

The text describes a job opening for a Support Specialist at Backlights, a company that provides SaaS software and support for their products. The role involves providing timely and helpful support to customers, managing an incoming ticket queue, and collaborating with internal and external teams to resolve technical issues. The ideal candidate should have experience with documentation methodologies, supportdesk software (Zendesk), and terminal/CLI tools. They should also be comfortable working autonomously and have a passion for engaging with customers.

Account Based Marketing Manager

Company: iDeals

Location: Other US Location

Posted Dec 26, 2024

Ideals is a global B2B SaaS product company recognized for its customer-centric approach and high-rated products. They aim to accelerate high-stakes business decisions by delivering intuitive and robust software products. The company is expanding into the Enterprise space and seeking an Account-Based Marketing Manager to shape and drive their growing upmarket enterprise market motion.

Customer Support Representative- Front Office

Company: Wave Mobile Money

Location: Other US Location

Posted Dec 26, 2024

Wave is a financial institution aiming to make Africa the first cashless continent. They are looking for a Customer Support Representative to join their growing team in Dakar, Senegal. The role involves managing large amounts of incoming phone calls, identifying and assessing customers' needs, and providing accurate and timely solutions. The company offers competitive salaries, health insurance, parental leave policies, gym memberships, and free food. They are seeking a candidate with 1+ year of customer support experience, fluency in French and Wolof, and a willingness to work outside regular working hours.

Workday Financials Functional Consultant

Company: Intecrowd

Location: Other US Location

Posted Dec 26, 2024

The text describes a role as a Workday Financials Functional Consultant, involving designing, developing, and integrating complex application components, collaborating with teams, and staying updated on emerging trends. The role requires Workday certifications, experience in Financial Suite and Expense Management solutions, and strong project management skills.

Product Quality and Reliability Engineer

Company: Intel Corporation

Location: Other US Location

Posted Dec 26, 2024

The job details involve defining and maintaining platform quality and reliability standards, internal and external issue investigation and resolution, quality and risk assessments, process and methodology improvement, and collaboration with various engineering teams. The role is part of the Client Computing Group, responsible for driving business strategy and product development for Intel's PC products and platforms. The role is eligible for Intel's hybrid work model.

Data Engineer

Company: Commonwealth Bank

Location: Other US Location

Posted Dec 26, 2024

The text describes a job posting for a Data Engineer position at CommBank in Bangalore, India. The role involves working on the Enterprise Services ES, which is responsible for applying technology and operations across every aspect of CommBank. The Business Banking Tech is accountable for developing the Group's data strategy, data policy, and standards. The role requires building strong relationships with key business and stakeholders, improving outcomes, and driving engineering standards across the group. The candidate should have 48 years of experience in design or development in Analytics and Data Warehousing, experience in building end-to-end solutions with the Big data platform Spark or Scala programming, and experience with Oracle SQL database programming.

Systems and Hardware Enabling Engineer

Company: Intel Corporation

Location: Other US Location

Posted Dec 26, 2024

This job description is for a System and Hardware Enabling Engineer position in Intel's Edge Computing Group. The role involves designing platforms with Intel architecture, defining and designing customer-focused reference designs, and providing technical support to customers. The qualifications required include a degree in Electrical/Electronic/Computer Engineering, 7+ years of experience in hardware design, and familiarity with the entire hardware flow. The job is part of the Network and Edge Group and offers a hybrid work model.

Chapter Lead - Engineering

Company: Commonwealth Bank

Location: Other US Location

Posted Dec 26, 2024

The text is about the role of CommBank in people's financial wellbeing, focusing on their initiative, talent, and energy to make a positive impact. The job title is Chapter Lead in the Business and Team CST, with the impact and contribution being to reduce deployment time of models using advanced tools and technology. The role involves hands-on lead engineering duties, leading developer and quality teams, and working with leadership teams to define and uplift capabilities. The essential skills include 10+ years of experience, strong engineering expertise, business acumen, and experience in ERP General Ledger and Peoplesoft Financials Implementation and development. The education qualification is a Bachelor's degree in Engineering or Computer Science/Information Technology. The text also mentions the opportunity to apply through Sidekick for the next step in one's career and the awareness of accessibility issues on the site.

Customer Support Executive

Company: BETSOL

Location: Other US Location

Posted Dec 26, 2024

BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. The company's team holds several engineering patents, is recognized with industry awards, and maintains a net promoter score that is 2x the industry average. BETSOL's open-source backup and recovery product line, Zmanda, delivers up to 80% savings in total cost of ownership and best-in-class performance. BETSOL Global IT Services builds and supports end-to-end enterprise solutions, reducing time-to-market for its customers. BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado, and Bangalore, India. The company takes pride in being an employee-centric organization offering comprehensive health insurance, competitive salaries, 401K, volunteer programs, and scholarship opportunities. Office amenities include a fitness center, cafe, and recreational facilities. The company is looking for a support specialist to provide timely and effective resolutions to customers on support queries via chat or voice channel.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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