Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Enterprise Account Executive

Company: Picus Security

Location: Other US Location

Posted Feb 01, 2025

Picus Security, a leading cybersecurity company, is seeking an experienced Enterprise Account Executive. The role involves working with high-profile clients, driving sales of Picus' award-winning Complete Security Validation platform, and collaborating with internal teams. The ideal candidate should have proven experience in enterprise sales, preferably in the SaaS industry, and a strong understanding of cybersecurity. The company offers fascinating work, unlimited opportunities for growth, and global exposure.

Cisco UCCE Engineer

Company: Miratech

Location: Other US Location

Posted Feb 01, 2025

Miratech, a global IT services and consulting company, is seeking an experienced Cisco UCCE Engineer. The ideal candidate should have expertise in Cisco CVP, IVR development, and Java REST APIs. The role involves developing and maintaining IVR applications, designing self-service solutions, and implementing backend integrations. The company offers a culture of Relentless Performance, competitive pay, work from anywhere flexibility, professional development opportunities, global impact projects, a welcoming multicultural environment, and sustainable business practices.

Screening Operations Specialist

Company: WISE

Location: Other US Location

Posted Feb 01, 2025

Wise is a global technology company aiming to simplify international money transfers for both individuals and businesses. They are seeking a junior-level Screening Operations Specialist to join their growing team. The role involves identifying operational gaps, developing project management skills, and maintaining strong relationships with various teams. The ideal candidate is a motivated learner, strong communicator, and proactive team player with a good understanding of data analysis.

Deal Architect

Company: Telefónica Tech

Location: Other US Location

Posted Feb 01, 2025

Telefónica Tech, a leading NextGen Tech solutions provider, is seeking a Deal Architect to design and deliver high-quality solutions that solve customers' business problems. The role involves understanding detailed business and technical customer requirements, leading a virtual team of subject matter experts, and ensuring the solution is cohesive and innovative. The Deal Architect will also collaborate with various stakeholders, ensure solution compliance, and articulate the solution's value proposition clearly.

Risk Analyst

Company: Relay Financial

Location: Other US Location

Posted Feb 01, 2025

Relay, a collaborative money management platform for small businesses, is expanding its Risk team and seeking a customer-focused Risk Analyst. The role involves regular risk assessments, data analysis, collaboration with internal and external teams, and contributing to risk management policies. The ideal candidate has 2+ years of risk management experience, strong analytical skills, and proficiency in risk assessment software. Relay offers competitive compensation, comprehensive health benefits, flexible work arrangements, and a supportive work environment. The company values diversity and inclusivity, and the interview process includes four stages.

Director Regional Marketing - AMS

Company: EcoVadis

Location: Other US Location

Posted Feb 01, 2025

EcoVadis, a leading provider of business sustainability ratings, is seeking an experienced Director of Regional Marketing for the Americas. The role involves building and implementing a regional marketing strategy, aligning with sales leaders, monitoring performance, leading a team, managing a budget, and contributing to product roadmap. The ideal candidate should have a degree in marketing, 10+ years of B2B SaaS experience, and strong data-driven marketing skills. EcoVadis offers a casual work environment, international atmosphere, benefits, flexible work arrangements, and a commitment to equity and inclusion.

Staff Product Designer (Senior)

Company: Fresha

Location: Other US Location

Posted Feb 01, 2025

Fresha is a leading global marketplace for beauty and wellness, trusted by millions of consumers and businesses worldwide. With over 110,000 businesses and 4.5 million professionals using the platform, Fresha has processed over 1 billion appointments to date. The company, headquartered in London with 12 global offices, offers an all-in-one subscription-free software for businesses to manage bookings, payments, marketing, inventory, and team operations. Fresha's ecosystem facilitates appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products, inventory, and team management. The platform integrates with major tech brands like Instagram, Facebook, and Google, helping businesses grow effortlessly. Fresha is currently seeking a Staff Product Designer with 4+ years of experience in product design, proficiency in Figma, Miro, and Notion, and a strong understanding of user-centered design principles.

Product Lead (m/f/d) - Commerce DevOps

Company: SCAYLE Commerce Engine

Location: Other US Location

Posted Feb 01, 2025

The company is seeking a skilled Product Lead mfd for the Commerce Business Unit. The role involves scaling cloud-based infrastructure, managing infrastructure efficiently, and leading the implementation of new services. The ideal candidate should have at least 5 years of experience in technical project management, a strong understanding of agile methodologies, and solid technical skills. Benefits include flexible working times, discounts, health initiatives, and a modern tech stack. The company values diversity and wellbeing, offering an inclusive environment and various perks.

Intermediate Front-end Software Engineer

Company: Apply Digital

Location: Other US Location

Posted Feb 01, 2025

Apply Digital, a global digital transformation partner, is seeking an Intermediate Frontend Software Engineer. The role involves designing and implementing high-quality test-driven frontend code, optimizing applications for performance, collaborating with designers, and working closely with backend teams. The ideal candidate should have strong proficiency in TypeScript, Next.js, React, and modern CSS methodologies. The company values inclusivity, offers comprehensive benefits, and promotes work-life balance.

Manager, Commercial Portfolio Management, Business Enterprise Solutions (BES)

Company: EQ Bank | Equitable Bank

Location: Other US Location

Posted Feb 01, 2025

Equitable Bank, a leading Challenger Bank in Canada, is seeking a Manager of Commercial Portfolio Management. The role involves mentoring team members, ensuring efficient operations, and providing optimum service. Key responsibilities include overseeing the BES portfolio, ensuring credit risk is thoroughly assessed, and maintaining strong relationships with internal and external contacts. The ideal candidate should have strong leadership skills, postsecondary education in business or finance, and at least 5 years of experience in commercial real estate lending. The role requires a detail-oriented individual with high integrity, excellent communication skills, and a proven ability to thrive in a high-intensity environment. Equitable Bank offers competitive benefits, a fulfilling opportunity to join a top FinTech, and a barrier-free recruitment process.

Subrogation Specialist

Company: ARMStrong Insurance Services

Location: Other US Location

Posted Feb 01, 2025

ARMStrong Receivable Management, a leading debt recovery and financial solutions provider, is seeking a Collection Subrogation Specialist. The role involves collecting outstanding balances, negotiating claims resolution, and establishing payment contracts. The company offers competitive compensation, benefits, and a generous paid time off policy. Requirements include 1-3 years of collections experience, strong communication skills, and proficiency in Microsoft Office.

Account Executive - Enterprise Sales - Sydney

Company: Saviynt

Location: Other US Location

Posted Feb 01, 2025

Saviynt is seeking a highly motivated Account Executive to drive enterprise sales for their IaaS Cloud Security Access Governance and Privileged Access Management solutions in Sydney. The AE will be responsible for the entire sales cycle, prospecting, and managing day-to-day sales activities. The ideal candidate should have 7+ years of experience in enterprise Identity Cloud Security or PAM Sales, a strong cybersecurity network, and a proven track record of driving sales. The role requires a positive attitude, team orientation, and the ability to work independently and collaboratively.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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