Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Health Solutions Partner - Manager/Health Solutions Partner

Company: Pfizer

Location: Other US Location

Posted Feb 01, 2025

This role is a nonsales commercial position focused on providing educational and scientific content to healthcare professionals (HCPs) in the field of Gene Therapy. The goal is to improve patient impact and society, and to create a better customer experience. The role involves direct access subject matter expertise for HCPs and patients, driving deeper engagement on educational and scientific content, and supporting medicine availability at hospital levels. The role also involves onboarding customers to new operating model platforms, developing omnichannel plans, and supporting improved patient outcomes through education and services. The role requires a base degree in science, excellent medical-to-medical communication skills, and a track record of coalition building in complex environments.

Team Support (Oxford)

Company: Tripadvisor

Location: Other US Location

Posted Feb 01, 2025

Viator, a Tripadvisor company, is the leading marketplace for travel experiences, offering over 300,000 unique tours and activities. They emphasize flexibility, last-minute availability, and a remote-friendly work culture. Viator provides competitive compensation, tuition assistance, lifestyle benefits, travel discounts, and an employee assistance program. The company values leading, curiosity, teamwork, customer service, continuous improvement, and inclusivity. The role of a Team Support Specialist involves overseeing the booking process, providing technical support, resolving customer and associate queries, and handling escalated contacts. The ideal candidate should have customer service experience, excellent communication skills, problem-solving abilities, and a desire to learn.

Engineering Manager I - Measurements & Insights

Company: StackAdapt

Location: Other US Location

Posted Feb 01, 2025

StackAdapt is a high-performing self-serve advertising platform specializing in multichannel solutions. It empowers digitally-focused companies to deliver exceptional campaign performance. The company is recognized for its innovation, creativity, and high-performing campaigns. StackAdapt is seeking a technical Engineering Manager to lead a team of 24 engineers, focusing on the development of core measurement offerings and building new measurement solutions. The ideal candidate should have a proven track record, at least 5+ years of experience in building high-performant web applications, and expertise in Typescript, React, GraphQL, and Ruby on Rails. StackAdapt offers competitive benefits, a supportive culture, and opportunities for continuous learning and development.

Sr. Director, Digital Strategy

Company: Protective Life

Location: Other US Location

Posted Feb 01, 2025

The Web Strategy and Governance leader is tasked with overseeing the digital strategy for Protective's web properties. This role involves advocating for end-users, aligning stakeholder needs with company objectives, and defining the user experience vision, strategy, and roadmap. The leader will manage a team of UX/UI designers, digital media developers, and content specialists, responsible for designing, implementing, and maintaining digital assets for marketing. Key responsibilities include establishing a comprehensive digital vision strategy, leading the management of web and digital assets, defining web strategy aligned with business objectives, developing and refining SEO strategy, ensuring web assets comply with brand guidelines and legal standards, and overseeing digital governance. The ideal candidate should have 15+ years of experience in digital strategy development, a Bachelor's degree in marketing, and proven expertise in delivering digital customer experience solutions.

Sales Manager - Mkt 4

Company: CDW

Location: Other US Location

Posted Feb 01, 2025

CDW, a Fortune 200 leader, is seeking a Sales Manager to lead an inside team of Account Managers. The role involves developing sales strategies, coaching and developing a team, managing resources, and building customer relationships. The Sales Manager will be responsible for meeting and exceeding sales and profit goals, driving interdepartmental collaboration, and proactively managing territory plans for growth. The ideal candidate should have a proven track record in sales, strong leadership skills, and excellent communication abilities.

Entry-Level Sales Associate

Company: The Acquisition Group

Location: Other US Location

Posted Feb 01, 2025

The Acquisition Group, a TELUS Communications partner, is offering an entry-level sales associate position with uncapped earning potential, career growth opportunities, and epic rewards. The role involves knocking on doors, introducing TELUS services, and providing excellent customer service. The company culture is autonomous, fast-paced, and rewarding, with perks like elite club trips, a year-end gala, and an onboarding bonus.

Senior Product Manager, Marketing Cloud

Company: StackAdapt

Location: Other US Location

Posted Feb 01, 2025

StackAdapt is a self-serve advertising platform specializing in multichannel solutions. They are seeking a Senior Product Manager to join their marketing cloud team. The role involves collaborating with cross-functional teams to design, build, and launch solutions that delight clients. The ideal candidate should have experience in marketing technology, a Computer Science or Engineering background, and strong communication skills. StackAdapt offers competitive benefits, including equity, mental health care, and a supportive culture.

Country Brand Lead

Company: Pfizer

Location: Other US Location

Posted Feb 01, 2025

The role involves planning and implementing marketing strategies for Gene Therapy Hemophilia products, driving financial performance, identifying market opportunities, and maximizing resources. The individual is accountable for strategic planning, tailoring global brand strategies to local markets, leading cross-functional teams, and developing organizational capabilities. They are responsible for revenue forecasts, strategic trademark planning, and identifying new market opportunities. The role requires 5+ years of marketing experience, preferably in specialty areas like Rare Disease, and proficiency in English and Mandarin.

Spécialiste, Support du client Bilingue/ Bilingual Client Support Specialist

Company: AutoTrader.ca

Location: Other US Location

Posted Feb 01, 2025

Dealertrack Canada is a leading provider of web-based software solutions and services for various retail industries, including automotive, marine, recreational vehicles, motorcycles, and powersports. The company offers a comprehensive set of solutions, including SalesFampI products, market data for dealers, lenders, and OEMs, and digital document services. Dealertrack Canada serves dealers, lenders, OEMs, third-party retailers, agents, and aftermarket providers. The Dealer Support Representative role involves responding to inbound calls and emails from dealerships, troubleshooting and resolving inquiries, providing supplementary training, and discussing the benefits and features of Dealertrack Canada's products. The ideal candidate should have 2+ years of customer service experience, exceptional communication skills, and technical proficiency in MS Office and Adobe Sales Systems.

Product Manager (Solution) (m/f/x)

Company: HERE

Location: Other US Location

Posted Feb 01, 2025

HERE Technologies is seeking a Solution Product Manager for Passenger Vehicle Navigation to join their team in Europe. The role involves sales support, bid management, customer requirement analysis, domain ownership, partnerships, and customer program support. The ideal candidate should have a degree in Computer Science, Informatics, or a related field, at least 45 years of experience in a similar role, expertise in embedded or mobile navigation application development for passenger vehicles, and automotive industry experience. The company offers a great work-life balance, hybrid work model, challenging problems, collaborative colleagues, opportunities for growth, regular feedback, flexible working hours, competitive salary, and various benefits.

Senior Business Analyst - Marketing Cloud

Company: Takeda

Location: Other US Location

Posted Feb 01, 2025

Takeda, a global leader in digital transformation, is inviting candidates to join its Innovation Capability Center in Bengaluru. The Senior Business Analyst role involves gathering, analyzing, and documenting software specifications, advising junior analysts, and collaborating with various teams. The role requires experience in Salesforce Marketing Cloud, Agile development, and strong leadership skills. Takeda offers competitive compensation, flexible work environment, comprehensive healthcare, and opportunities for career growth.

Head of Development Finance Portfolio Management

Company: Shawbrook Bank

Location: Other US Location

Posted Feb 01, 2025

Shawbrook Bank is a purpose-driven organization that offers a diversified range of financial products and services, including development finance, real estate, and personal loans. The company prides itself on delivering a premium experience, flexibility, and certainty to its customers. Shawbrook's unique business model combines human expertise with advanced digital technology and data capabilities, enabling efficient and scalable operations. The company is seeking a Development Finance Portfolio Manager to oversee the team responsible for managing the credit risk of development finance transactions, supporting clients throughout their lifecycle, and ensuring excellent customer relationships. The role requires a quantitative degree, CFA or similar qualification, and over 10 years of experience in development finance. Shawbrook offers a range of benefits to support employee wellbeing, lifestyle, and recognition for outstanding contributions.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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