Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Senior Customer Success Manager (13-month contract)

Company: Hootsuite

Location: Other US Location

Posted Dec 24, 2024

The text describes a Senior Customer Success Manager role at Hootsuite, focusing on supporting high-value customers, building relationships, driving business outcomes, and advocating for product features. The role requires significant customer-facing experience, strong knowledge of social media, and the ability to quickly learn new technologies.

Life Safety Suppression Sales Representative

Company: Johnson Controls

Location: Other US Location

Posted Dec 24, 2024

The text is a job description for a Life Safety Service Sales Representative position at Johnson Controls. The role involves selling fire suppression systems and services to various customers and end-users within the assigned territory. The position requires strong communication skills, the ability to persuade and close sales, and the ability to work independently and as part of a team. The company offers a competitive salary, comprehensive benefits package, and extensive product and on-the-job training opportunities.

Senior Software Engineer - Java & Cryptography

Company: Mastercard

Location: Other US Location

Posted Dec 24, 2024

The text describes the role of a Senior Software Engineer in Java and Cryptography at Mastercard. The role involves designing, developing, and integrating digital security technologies and solutions for the enterprise. The candidate must have a strong interest in Corporate Security, technical leadership, and problem-solving skills. The role also involves researching alternative technical solutions, defining processes, and ensuring code maintainability.

Lead Product Engineer (Chiller)- İzmir

Company: Johnson Controls

Location: Other US Location

Posted Dec 24, 2024

The job posting is for a Lead Product Engineer position in the Izmir team, directly reporting to the Engineering Manager. The role involves assisting the production line with engineering and production BOM preparation, transferring new designs from the global design center, and applying modifications and improvements to products. The position requires knowledge of 3D software Creo Parametric and ERP software. The job also involves coordinating department activities, preparing information for product transfer, developing products according to standards, and supporting factory departments.

Software Engineer - Moon#143

Company: Mastercard

Location: Other US Location

Posted Dec 24, 2024

Mastercard is seeking a Software Engineer to work on various client-facing projects, including merchants, financial institutions, issuers, acquirers, and digital players. The role involves supporting applications software, researching alternative technical solutions, and participating in designing highly scalable, fault-tolerant, and performant systems. The company values agility, collaboration, and innovation, and encourages employees to learn new technologies and best practices.

Senior System Software Engineer - GPU Virtualization

Company: NVIDIA

Location: Other US Location

Posted Dec 24, 2024

NVIDIA is a leading company in various fields such as artificial intelligence, deep learning, robotics, autonomous vehicles, and computing. They are seeking a highly motivated and creative engineer with experience in system software to join their GPU Virtualization team. The role involves working closely with passionate engineers to design, develop, optimize, debug, and maintain next-generation graphics and computing features for NVIDIA GPUs. The candidate should have a BS degree or equivalent experience in computer science or a related field, 5+ years of industry experience, in-depth understanding of Windows or Linux device drivers, PC architecture, and ability to work close to the hardware. They should be proficient in CC++ with strong software development, optimization, and analytical skills. The company values diversity and offers a flexible and multifaceted environment for growth and influence in the future of technology.

Sr. Customer Success Manager

Company: Proofpoint

Location: Other US Location

Posted Dec 24, 2024

Proofpoint is looking for a self-starting, responsible, and action-oriented individual to join their growing field services team. The Senior Customer Success Manager will ensure customers realize the full value of the products and services they have purchased, ultimately maximizing renewals and addon transactions. The role requires outstanding communication skills, a strong technical background, and the ability to drive concurrent projects to completion. The individual must be able to articulate customer business requirements and serve as the customer voice internally. They must also have extensive knowledge of data communication concepts, cybersecurity solutions, and productivity suites.

CCTV Operative

Company: Johnson Controls

Location: Other US Location

Posted Dec 24, 2024

This role involves analyzing CCTV images, answering customer calls, and maintaining databases. It's an office-based position with a 4 on 4 off shift pattern. The company offers paid annual leave, comprehensive benefits, training opportunities, a collaborative team environment, and career development. The role requires excellent communication skills, customer service skills, and the ability to handle serious incidents calmly.

Senior Named Account Manager - Japan

Company: Proofpoint

Location: Other US Location

Posted Dec 24, 2024

Proofpoint is a leading cybersecurity company that offers a suite of cloud-based solutions to protect organizations from cyber threats. They are committed to helping their customers protect their greatest assets and biggest risks, and are seeking a self-starting sales professional to join their Named Accounts organization in Tokyo, Japan.

Lead Analyst - SAP FICO & FSCM

Company: Levi Strauss & Co.

Location: Other US Location

Posted Dec 24, 2024

The job description is for an Accounts Receivable AR and FSCM Lead Analyst position within the SAP FICO IT team. The team is part of the Technology organization and is responsible for implementing the FICO module in SAP S4 HANA for Levis. The role involves designing, building, troubleshooting, and configuring solutions, as well as enhancing and supporting the design within the Global design for LSCO. The candidate should have a Bachelor's Degree in Engineering, Accounting, or Finance, and SAP FICO skills with at least 9+ years of experience, including 12 implementation projects on S4HANA. The role requires experience in Dispute Management, Collection Management, Credit Management, and SAP FICO applications. The candidate should be able to work in a fast-paced environment, embrace changes, and have strong analytical skills.

Senior Software Engineer - Conversational AI

Company: NVIDIA

Location: Other US Location

Posted Dec 24, 2024

NVIDIA is seeking a Senior Software Engineer to work on building the next generation Multimodal Conversational AI systems. The role involves architecting, implementing, and optimizing conversation pipelines, building and benchmarking speech-to-speech models, designing and testing domain-specific agents, and analyzing RAG and conversational AI agent end-to-end accuracy. The candidate should have a Bachelor's or Master's degree in Computer Science, Electrical Engineering, Artificial Intelligence, or Applied Math, with 10+ years of experience in building solutions that touch various technology areas. The role requires excellent programming skills in Python and C++, as well as deep understanding of various Speech technologies and LLM-based applications.

Software Engineer - Moon#141

Company: Mastercard

Location: Other US Location

Posted Dec 24, 2024

Mastercard is seeking a Software Engineer to work on various client-facing projects, including merchants, financial institutions, issuers, acquirers, and digital players. The role involves supporting applications software, researching alternative technical solutions, and participating in designing highly scalable, fault-tolerant, and performant systems. The company values agility, collaboration, and innovation, and encourages employees to learn new technology stacks and support customer and production environments.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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