Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Senior PV Associate

Company: Ergomed

Location: Other US Location

Posted Dec 24, 2024

PrimeVigilance is a specialised midsize pharmacovigilance service provider established in 2008, proud of global organic growth. They offer first-class support to small to large pharmaceutical and biotechnology partners, covering all therapy areas including medical devices. They value employee experience, wellbeing, and mental health, and aim to surpass any target set in front of them. They prioritize diversity, equity, and inclusion, and offer a competitive salary, dynamic team, and extensive training.

Customer Success Manager- Enterprise (EMEA)

Company: AppViewX

Location: Other US Location

Posted Dec 24, 2024

The text describes a Customer Success Manager role at AppViewX, a company that provides certificate lifecycle management and PKI services. The role involves onboarding, adoption, value quantification, customer experience, renewal, and upselling. The company offers competitive benefits, flexibility, and a global work environment. AppViewX caters to a wide range of customers and is an Equal Employment Opportunity Employer.

Product Operations Manager

Company: AppZen

Location: Other US Location

Posted Dec 24, 2024

AppZen is a leader in autonomous spend management software, using AI to process data from thousands of sources for better decision-making and faster processing times. They offer solutions for accounts payable, expense, and card transactions, aiming to replace manual finance processes and accelerate business agility. The company is seeking a Product Ops Manager to drive the product lifecycle, collaborate with cross-functional teams, and ensure product backlogs are groomed and assigned.

Customer Success Manager- Enterprise (Americas)

Company: AppViewX

Location: Other US Location

Posted Dec 24, 2024

The text describes a Customer Success Manager role at AppViewX, a company that provides certificate lifecycle management and PKI services. The role involves onboarding, adoption, value quantification, customer experience, renewal, and upselling. The company offers competitive benefits, flexibility, and a global work environment. AppViewX caters to a wide range of customers and is an Equal Employment Opportunity Employer.

SDET / QA Automation Engineer for ELS (remote-only opportunity, location - Euro)

Company: Cloudlinux

Location: Other US Location

Posted Dec 24, 2024

The job posting is for a SDET/QA Automation Engineer to join the Extended Lifecycle Support team at TuxCare. The ideal candidate should have strong Python skills, experience in QA Automation, and a passion for Linux. The role involves diagnosing and resolving package failures, preparing documentation, and maintaining test environments. The company offers remote work, fully paid vacation, and professional development opportunities.

Project Management Senior (Hybrid - 3 Days in Office)

Company: Freddie Mac

Location: Other US Location

Posted Dec 24, 2024

Freddie Mac is seeking a skilled project management professional to support their strategic efforts in the Quality Control Fraud Operational Risk and Seller customer domains. The role involves driving delivery of multiple significant and sophisticated projects, facilitating and influencing the timely resolution of obstacles, and developing detailed business cases. The successful candidate will have 57 years of related project management experience in the consulting or financial services industries and excellent written presentation skills.

Customer Solutions Partner

Company: Coupa Software

Location: Other US Location

Posted Dec 24, 2024

Coupa is a leading total spend management platform that uses community-generated AI to multiply margins for businesses. They offer a collaborative culture, global impact, and pioneering technology. The Customer Solution Partner role involves selling consulting projects, managing services engagements, and designing estimates. Coupa values diversity and is an equal opportunity workplace.

Senior PV Associate

Company: Ergomed

Location: Other US Location

Posted Dec 24, 2024

PrimeVigilance is a specialised pharmacovigilance service provider that offers first-class support to pharmaceutical and biotechnology partners. They cover all therapy areas and value employee experience, wellbeing, and mental health. They are looking for proactive and capable individuals to join their team.

Customer Success Manager- Commercial (Americas)

Company: AppViewX

Location: Other US Location

Posted Dec 24, 2024

The Customer Success Manager role at AppViewX involves driving customer onboarding, adoption of products, and identifying new business opportunities. The role requires working closely with customers, Sales teams, and internal stakeholders to ensure customer satisfaction, account renewal, and account growth. The role also involves managing account retention, identifying upsell and cross-sell opportunities, and working with F500 organizations in North American or European markets.

Client Technology Manager

Company: Atlas Technica

Location: Other US Location

Posted Dec 24, 2024

Atlas Technica is seeking a Client Technology Manager to lead the technology platform and direction of the customers they are assigned, manage a team of Systems Engineers and Sr Systems Engineers, and provide overall oversight, guidance, and consultative services to clients. The ideal candidate should have strong experience with Microsoft 365 stack, Exchange Online, SharePoint Online, Intune, Azure AD, Microsoft Windows Server Platforms, Active Directory Group Policy, Citrix XenApp, Sophos or similar product for endpoint threat management, virtualization platforms such as VMware or HyperV, and understanding of networking TCPIP LAN, DMZ, WAN, DHCP, DNS, Routing, Switching, and Firewalls. Desirable qualities include significant experience in an MSP environment, scripting and automation framework knowledge, significant experience with Microsoft Azure, financial industry experience, and experience with cybersecurity solutions such as Carbon Black, Cylance, Crowdstrike, Cyberhat, and Mimecast.

Sales Development Representative

Company: Experian

Location: Other US Location

Posted Dec 24, 2024

Experian is a global data and technology company that helps with lending practices, fraud prevention, healthcare, marketing solutions, and automotive insights. They operate in various markets and invest in people and advanced technologies. The company offers a 2-year Early Careers program and has a strong focus on diversity, equity, and inclusion.

Product Manager, Payments

Company: Clio

Location: Other US Location

Posted Dec 24, 2024

We are currently seeking a Product Manager to join our Payments business. This role sits within the Product Management function and reports to the Group Product Manager FinTech. The successful candidate will shape the trajectory of the Payments product and drive customer and market research, identify opportunities, develop unbiased business cases, and determine priorities.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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