Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Software Engineer II - Java BackEnd

Company: Mastercard

Location: Other US Location

Posted Dec 23, 2024

Mastercard is a global technology company in the payments industry with a mission to connect and power an inclusive digital economy. They offer secure data and networks, partnerships, and innovations to help individuals, financial institutions, governments, and businesses realize their greatest potential. The Account Management Services team is looking for a Software Development Engineer to develop new capabilities for Mastercards fraud prevention platform.

Senior Product Manager - Exchange (Experience)

Company: Crypto.com

Location: Other US Location

Posted Dec 23, 2024

The text describes a Senior Product Manager role at a company that focuses on driving product initiatives from inception to execution, with a focus on creating a world-class user experience and building best-in-class trading UX/UI for the advanced retail trader segment. The role involves data-driven decision making, collaboration with cross-functional teams, and owning the product roadmap backlog.

EHS Specialist

Company: Avery Dennison

Location: Other US Location

Posted Dec 23, 2024

The text describes a company, Avery Dennison Corporation, that provides materials science and digital identification solutions. They offer branding and information solutions, labor and supply chain efficiency, waste reduction, sustainability, circularity, transparency, and connection between brands and consumers. The company serves various industries worldwide and employs over 35,000 people. They reported sales of $84 billion in 2023. The text also mentions a job description for an Environmental Health and Safety Specialist at Avery Dennison's Toronto Canada site. The role involves leading a leadership team, maintaining EHS compliance, investigating incidents, and driving continuous improvement. The ideal candidate should have advanced EHS certifications, 5 years of EHS leadership experience, and strong leadership and communication skills.

DevOps Engineer

Company: Sophos

Location: Other US Location

Posted Dec 23, 2024

Sophos is a global leader in cybersecurity, offering advanced security solutions and services to businesses and individuals. The Operations Centre at Sophos is a dynamic environment where dedicated professionals work around the clock to ensure digital systems' smooth functioning and security. The OC DevOps Engineer role involves delivering infrastructure for customer-facing systems and cloud services, providing timely and reliable support, and contributing to Root Cause Analysis activities.

Senior Specialist, Product Operations

Company: Mastercard

Location: Other US Location

Posted Dec 23, 2024

The text describes the role of a Senior Specialist Product Operations at Mastercard, focusing on managing and enhancing Issuer Rewards programs. The candidate should have experience in a multinational organization, understanding of APIs and SQL, and ability to work with stakeholders across business units. The role involves project management, communication, and collaboration to improve operational performance and delivery of Rewards programs.

Senior Software Engineer (.NET, React, Azure)

Company: Ascent.io

Location: Other US Location

Posted Dec 23, 2024

Ascent is a digital transformation business that specializes in software product development, analytics, data science, IoT solutions, machine learning, DevOps optimization, and modernization of applications and platforms. They work with various industries and believe in fostering a vibrant office community. The role involves applying expertise to major transformations and smaller scope engagements, with a focus on delivering measurable customer impact using leading-edge tech.

Growth - Customer Success Manager

Company: G2

Location: Other US Location

Posted Dec 23, 2024

G2 is a global company that focuses on creating a place where people love to work. They strive to provide more than just a job, offering a true calling and a strong, vibrant community. G2 supports employee wellbeing with extensive benefits and has recently secured $157 million in Series D funding for growth. They are looking for a Growth Customer Success Manager to foster relationships with customers and support their growing customer base.

Senior Data Analyst/Programmer

Company: KLA

Location: Other US Location

Posted Dec 23, 2024

KLA is a global leader in electronics manufacturing, focusing on innovation and R&D. The company offers a competitive total rewards package and is committed to an inclusive environment. They are seeking a data analyst with experience in Snowflake data modeling and ETL concepts.

Full Stack Developer

Company: KLA

Location: Other US Location

Posted Dec 23, 2024

KLA is a global leader in electronics manufacturing, focusing on innovation and R&D. The company offers a wide range of products and services, including systems and solutions for wafer and reticle manufacturing, integrated circuits, packaging, printed circuit boards, and flat panel displays. KLA values creativity, technological excellence, and employee productivity.

Analyste de support système

Company: Intelerad Medical Systems

Location: Other US Location

Posted Dec 23, 2024

Intelerad is a company that specializes in medical imaging solutions to improve the speed and efficiency of healthcare services. They have been recognized for their Best in KLAS PACS in Asia-Oceania and are looking for a Lanalyst to provide support and guidance to clients regarding their applications and systems. The role requires excellent customer service, problem-solving skills, and experience in a similar role. The company is committed to equal employment opportunities and complies with all relevant laws and regulations.

Principal Data Scientist

Company: Mastercard

Location: Other US Location

Posted Dec 23, 2024

Mastercard is a global technology company in the payments business, connecting consumers, financial institutions, merchants, governments, and businesses worldwide. They offer secure, simple, smart, and accessible digital payment choices. The Cyber and Intelligence Platform Data Science team at Mastercard is responsible for creating deep learning, AI, and ML models for specific products in Mastercard's authentication and authorization networks. They are looking for a Principle Data Scientist with strong problem-solving skills to work closely with business owners, work with multiple data sources, generate and maintain data pipelines, and develop, test, and evaluate modern machine learning and AI models.

PS Consultant – Genesys Cloud

Company: Genesys

Location: Other US Location

Posted Dec 23, 2024

Genesys is a company that empowers organizations to improve customer loyalty and business outcomes through the use of AI-powered experience orchestration. They offer a wide range of services, including professional services consulting, and have a strong commitment to equal opportunity employment and diversity.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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