Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Quant Analytics - Associate (Sales Science Analytics)

Company: JPMorganChase

Location: Other US Location

Posted Dec 23, 2024

The job description for the Quant Analytics position at JPMorgan Chase's Consumer and Community Banking Data and Analytics team is for a seasoned member of an agile team to design and deliver trusted market-leading technology products. The role involves carrying out critical technology solutions across multiple technical areas within various business functions to support the firm's business objectives.

Decisioning Senior Engineer

Company: Commonwealth Bank

Location: Other US Location

Posted Dec 23, 2024

The text describes a role at CommBank where the organization focuses on helping people and businesses make financial decisions and achieve their targets. The role involves developing and deploying high-quality software solutions, analyzing business objectives, and contributing to strategic engineering goals. The position requires 7+ years of SDLC professional experience, technical background with advanced business acumen, and strong knowledge in Pega Frameworks. The role also involves working on the Decision Strategy Framework, supporting business strategies, and leading decision strategy designs in Marketing.

Linux Systems Engineer - IN

Company: Rackspace Technology

Location: Other US Location

Posted Dec 23, 2024

The job requirements involve providing technical implementation support, creating great first impressions, and having an expert understanding of Linux platforms. The ideal candidate should also have experience with automation and orchestration, virtualization technologies, and consulting services. They should have basic to intermediate knowledge of OS and distributions, server hardware, networking, backup and storage solutions, and designing, implementing, analyzing, and troubleshooting complex systems. The candidate should be proficient in Linux package management, user administration, log management, and understanding of networking, firewalls, load balancers, VPN, and SSL technologies. They should be able to exercise judgment in decision-making and possess excellent problem-solving abilities. The candidate should also have advanced written and verbal communication skills and be able to lead the IE team in the absence of an immediate frontline manager.

Regional Head of Customer Support (Based in KL or BKK)

Company: Agoda

Location: Other US Location

Posted Dec 23, 2024

The text is about Agoda, an online travel booking platform that connects travelers with a global network of hotels and holiday properties. Agoda is part of Booking Holdings and has 7100+ employees representing 95+ nationalities in 27 markets. They innovate through a culture of experimentation and ownership, aiming to make travel easy and rewarding for everyone. The text also mentions the role of Regional Head of Customer Support, which involves leading a region of the Customer Service Delivery team, providing support to customers across various channels, and enabling local teams to be successful.

Master Data Specialist

Company: Convatec

Location: Other US Location

Posted Dec 23, 2024

The text describes a role for a Master Data Management (MDM) Specialist at Convatec, a global medical products and technologies company. The role involves managing and maintaining master data for Customer, Vendor, and Finance master data to support efficient and effective operation of Convatec's global processes. The MDM Specialist will work closely with various teams, create and maintain Work Instructions, Standard Operating Procedures, Policies, and training material, and drive continuous improvement programs to enhance data quality.

Sales Development Representative (Abuja)

Company: Reliance Health

Location: Other US Location

Posted Dec 23, 2024

The job description is for a role that involves contacting and qualifying leads for sales executives, building a sales pipeline, and working closely with internal teams to increase awareness of a health insurance company. The ideal candidate should have a bachelor's degree in business, marketing, or communications, at least 6 months to 1 year of B2B sales experience, and be passionate about learning new skills. The company offers a competitive salary, benefits, unlimited leave days, and a great work-life balance.

Senior Software Engineer - Data Platform

Company: Veeva

Location: Other US Location

Posted Dec 23, 2024

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, Veeva has surpassed $2B in revenue and has extensive growth potential ahead. The company is committed to making a positive impact on its customers, employees, and communities. The role of Senior Software Engineer Data Platform at Opendata involves leading the technical design and end-to-end architecture development of the data platform, developing core platform components, and establishing best practices in design and implementation of technical solutions. The company offers competitive compensation, perks and benefits, and a remote work option.

Lead EDPMS - Vice President

Company: JPMorganChase

Location: Other US Location

Posted Dec 23, 2024

The job description for a Vice President in the Digital Platform Services team at JPMorgan Chase Bank NA in Mumbai involves managing EDPMS and IDPMS operations, leading a team of 10+ members, ensuring regulatory compliance, and providing advisory services to clients. The role requires strong knowledge of banking norms and regulations, particularly FEMA guidelines, and previous experience in handling teams and clients.

Digital Client Services - L1 Support - Associate

Company: JPMorganChase

Location: Other US Location

Posted Dec 23, 2024

The text describes a job description for a Client Service Associate position in JP Morgan's Commercial and Investment Bank. The role involves providing exceptional client service and query incident management support to Markets Operations clients. The candidate must have experience in client service and incident management, be able to learn in a fast-paced environment, and provide technical support and resolution for various applications hosted on JP Morgan Markets portal. The role requires the candidate to wear multiple hats, prioritize client needs, and be a liaison between clients and internal teams. The company values diversity and inclusion, and the role requires the candidate to be an ally to colleagues and upper management.

Product Cyber Assurance Analyst

Company: Motorola Solutions

Location: Other US Location

Posted Dec 23, 2024

Motorola Solutions is seeking a Product Cyber Assurance Analyst to support the implementation of a program to ready their portfolio of products and services deployed to customer sites to meet evolving market requirements for security. The role involves partnering with the sales team, guiding the prioritization of NIST SP 80053 gap assessments, providing project management support, and ensuring coordination and communication across diverse functions. The company values ability to consistently achieve results, innovation, building strong stakeholder relationships, and continuous learning.

Sales Development Representative

Company: monday.com

Location: Other US Location

Posted Dec 23, 2024

As an Outbound SDR Sales Development Representative, you'll play a crucial role in generating qualified leads and building a robust pipeline for the sales team. Your responsibilities include proactive outreach, qualification, and meeting preparation. This is a results-oriented position requiring excellent communication skills, industry knowledge, and the ability to identify and address inefficiencies.

Growth Marketing Senior Associate (Senegal)

Company: Reliance Health

Location: Other US Location

Posted Dec 23, 2024

The job posting is for an experienced Growth Marketing Senior Associate to join the Brand amp Growth BampG division. The role involves crafting and executing marketing plans, leading media planning and buying, executing offline events and activations, and working with strategic partners to achieve KPIs and drive net new pipeline for the Enterprise Sales team. The role also requires driving execution of demand generation plans, analyzing local competition, supervising and developing the local marketing budget, and evaluating ROI of local marketing strategies. The ideal candidate should have a minimum of 3 years of experience in marketing and a proven track record of delivering accelerating and expanding sales pipeline through marketing efforts.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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