Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Cloud Site Reliability Engineer

Company: Elekta

Location: Other US Location

Posted Dec 23, 2024

The text is a job description for a Cloud Site Reliability Engineer SRE position at Elekta. The role involves monitoring, analyzing, and resolving incidents for customers' infrastructure running in Azure, installing and administering customer systems, and communicating technical issues and solutions to clients. The ideal candidate should have 3+ years of hands-on experience with virtualization and cloud technologies, including Azure, VMware, Citrix, and PowerShell. They should also have advanced Azure certifications, a passion for problem-solving, and experience in a 24x7 managed services hosted service company or Network Operations Center environment.

Product Manager - Impala

Company: Cloudera

Location: Other US Location

Posted Dec 23, 2024

Cloudera is seeking a product manager for their Data Warehouse BU, specifically for the Apache Impala engine product. The role is highly visible and will have a lasting impact on the company's strategic direction and customer success. The product manager will be responsible for all product lifecycle activities, including customer development, product strategy, and roadmap coordination with engineering, marketing, business development, and sales. The ideal candidate should have 3+ years of product management experience, 5+ years in the data warehouse industry, and a Bachelor's degree in Computer Science or a related field.

Product Manager - Hive

Company: Cloudera

Location: Other US Location

Posted Dec 23, 2024

Cloudera is seeking a product manager for their Data Warehouse BU, focusing on the Apache Hive engine. The role involves all aspects of product lifecycle management, from vision to implementation, and requires a strong understanding of data warehousing concepts and techniques. The ideal candidate should have 3+ years in product management and 5+ years in the data warehouse industry.

Analytic Science - Scientist II

Company: FICO

Location: Other US Location

Posted Dec 23, 2024

The text is about a job posting for a Senior Manager of Analytic Sciences at FICO. The role involves building and evaluating predictive and decision models, analyzing large amounts of historical data, and applying data mining methodology. The company offers a competitive compensation package, a diverse work environment, and opportunities for professional development.

Senior Software Engineer - 3DX

Company: Ecolab

Location: Other US Location

Posted Dec 23, 2024

The Senior Software Engineer role at 3DEXPERIENCE is a hybrid position based out of multiple locations. The ideal candidate will work closely with cross-functional teams to deliver high-quality solutions that align with business requirements, ensuring performance optimization, seamless integrations, and compliance with industry best practices. The role offers the opportunity to take on meaningful challenges, make an impact, and shape one's career with a company that values diversity and inclusion. The minimum qualifications include a Bachelor's degree in Computer Science or related fields, five years of experience with 3DX, and three years of experience in customization of various centers. The role offers an annual or hourly compensation range of $9860000 to $14800000 and comprehensive benefits.

Assure Solution Architect

Company: DXC Technology

Location: Other US Location

Posted Dec 23, 2024

The job description is for a Solution Architect in DXC Insurance's Software and BPS business. The role involves liaising with clients to understand their business and technical requirements, translating these into working business system solutions using DXC Assure software products, and creating complex solution configurations. The candidate should have insurance domain expertise, knowledge of DXC Assure software products, and experience in project delivery. The role requires working collaboratively with clients and DXC project teams, and demonstrating DXC Assure product solutions in new client engagements.

Test Automation Engineer

Company: Barclays

Location: Other US Location

Posted Dec 23, 2024

The role of a Test Automation Engineer at Barclays involves leading the evolution of their digital landscape, driving innovation and excellence. The candidate should have experience with Selenium, Java, Cucumber, and agile test processes. Strong experience in Agile and understanding of the payment landscape are highly valued. The role is based in Pune.

Core Networks Support Engineer

Company: Barclays

Location: Other US Location

Posted Dec 23, 2024

The role of a Core Networks Support Engineer at Barclays involves spearheading the evolution of their digital landscape, driving innovation and excellence. The position requires experience with CCIE certification, solid hands-on Cisco product configuration, and knowledge of various LAN/WAN protocols, routing and bridging protocols, core networks, transport, internet, and firewall platforms. The role is based out of Chennai and requires working knowledge of enterprise management platforms and basic Linux shell commands.

Senior Product Specialist- Flight Plan Management

Company: CAE

Location: Other US Location

Posted Dec 23, 2024

The role of a 2nd Level Advanced Support at CAE involves troubleshooting and resolving customer reported issues related to CAE application Flight Plan Manager. The ideal candidate should have an airline or aviation background, excellent technical and problem-solving skills, and be able to communicate effectively. The role requires working onsite at customer locations, understanding and resolving technical concerns, and collaborating with internal teams. The required skills include proficient English communication, 35 years of Airlines Operation Center work experience, and advanced computer software skills.

Senior Account Executive

Company: Equinix

Location: Other US Location

Posted Dec 23, 2024

Equinix is a global digital infrastructure company that operates over 260 data centers worldwide. They help organizations navigate their digital transformation journey by providing solutions to speed up the launch of digital services, deliver premium experiences, and transform lives. The Senior Account Executive role involves working with organizations in the FSI industry in the UK, building relationships with key stakeholders, understanding customer challenges, and selling Equinix's solutions directly and indirectly.

Product Manager - Kudu

Company: Cloudera

Location: Other US Location

Posted Dec 23, 2024

Cloudera is seeking a product manager for their Data Warehouse BU, specifically for the Apache Kudu product. The role is highly visible and will have a significant impact on the company's strategic direction and customer success. The ideal candidate should have experience with data warehousing, strong leadership skills, and the ability to work with various teams. They should also have 3+ years of product management experience and 5+ years in the data warehouse industry.

Enterprise Wi-Fi Support Engineer

Company: Cambium Networks

Location: Other US Location

Posted Dec 23, 2024

Cambium Networks delivers wireless communications for businesses, communities, and cities worldwide. Their multigigabit wireless fabric offers a compelling value proposition over traditional fiber and alternative wireless solutions. They work with certified ConnectedPartners to deliver purpose-built networks for various connectivity solutions. The job of an Enterprise WiFi Support Engineer involves ensuring customer satisfaction, troubleshooting network issues, and providing guidance and support.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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