Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Operations Analysis Analyst

Company: OSTTRA

Location: Other US Location

Posted Dec 21, 2024

The text describes a job posting for an Associate position within the Operations group at OSTTRA, a market leader in derivatives posttrade processing. The successful candidate will be responsible for providing day-to-day customer support. The role requires high-level direct client interaction, accurate input of static data, and monitoring client query queues. The candidate should have 38 years of experience in the financial markets, preferably with OTC and FX products knowledge. The role offers a fast-paced environment, teamwork, and customer service and problem-solving skills.

Senior Engagement and Personalisation Specialist

Company: Frontiers

Location: Other US Location

Posted Dec 21, 2024

Frontiers is a remote-first organization offering a range of benefits, including remote work opportunities, wellbeing days, learning platforms, and a volunteer program. They are seeking a Senior Engagement and Personalization Specialist to define, implement, and optimize personalized campaigns using Salesforce Marketing Cloud. The role requires experience with Salesforce Marketing Cloud, Salesforce platform, and knowledge of direct marketing best practices.

Customer Experience Specialist

Company: MillerKnoll

Location: Other US Location

Posted Dec 21, 2024

The text is about the purpose and responsibilities of a role at MillerKnoll, a company that aims to design for the good of humankind and support causes that align with their values. The role involves supporting and promoting customer relationships, providing extensive service and support, and collaborating with the sales organization and dealer network. The company values diversity and is committed to equal opportunity employment.

Area Vice President Public Sector UKI

Company: ServiceNow

Location: Other US Location

Posted Dec 21, 2024

ServiceNow, a global market leader in AI-enhanced technology, is investing $15bn to $115bn in the UK sector over the next five years. They aim to expand their workforce, open new office spaces, and enhance AI capabilities. The company seeks a highly experienced Area Vice President to lead their Public Sector team in the UK and Ireland.

Digital Growth Marketing Manager

Company: LawnStarter

Location: Other US Location

Posted Dec 21, 2024

LawnStarter is seeking a data-driven, strategic, and customer-focused Digital Growth Marketing Manager to oversee key acquisition and growth channels. The role involves managing lead acquisition efforts across various digital platforms, guiding the partner success team, managing reputation and review platforms, managing posting activities, utilizing process automation tools, developing and enhancing the referral program, and collaborating with cross-functional teams. The ideal candidate should have channel management expertise, experience with multi-channel acquisition, data-driven marketing skills, proficiency in data tools, and a hands-on and team-oriented mindset.

Analyste fonctionnel(elle) / Functional Analyst

Company: Genetec

Location: Other US Location

Posted Dec 21, 2024

Genetec is seeking a dynamic and efficient Functional Analyst to design solutions based on business requirement analysis. The role involves performing Gap Analysis, preparing technical and functional design documentation, and interacting with various teams to ensure solution alignment with business requirements. The position requires attention to detail and the ability to align requirements with system capabilities. The day-to-day tasks include developing and maintaining effective relationships with actors, creating functional design documentation, reviewing solution design, analyzing existing systems, overseeing product development, contributing to project management, facilitating change and configuration management, monitoring performance, and ensuring software defect resolution. The ideal candidate should have a Bachelor's degree in software engineering or equivalent, deep knowledge of Microsoft Dynamics products, 5+ years of pertinent experience, and excellent interpersonal skills.

Receptionist- On site

Company: Sartorius

Location: Other US Location

Posted Dec 21, 2024

The Receptionist and Office Support position involves general administrative activities, front of house services, and managing national productive purchases. The holder will deal with incoming calls, travel agencies, and office supplies, while maintaining a welcoming environment and efficient office operations. A completed bachelor's degree or Licenciature in economic or administrative area, minimum 1 year of experience, strong organization, and customer service skills are required.

Field Technical Representative, Automation (WEST COAST REGION, REMOTE + TRAVEL)

Company: MiTek

Location: Other US Location

Posted Dec 21, 2024

This role involves building and maintaining strong customer relationships, providing technical support and training for MiTek's automation solutions. The Field Technical Representative acts as a consultant to improve customer productivity and business operations. The role requires traveling to customer sites, developing relationships, and providing onsite technical support. The qualifications include an associate's degree, AutoCAD or Revit Design experience, and project management experience. The role offers excellent benefits and career advancement opportunities.

Performance Marketing & Analytics Executive - Graduate Program

Company: GrowthDesk

Location: Other US Location

Posted Dec 21, 2024

Growthdesk is seeking a digital marketer, performance marketer, or Ad and campaign optimizer to join their team and drive campaigns across various social media platforms. The ideal candidate is a self-starter, analytical, detail-oriented, problem-solver, and multitasker with a passion for digital marketing and optimization. The role involves setting up, managing, and optimizing paid marketing campaigns, managing bidding and budget strategies, optimizing copy and landing pages, fixing errors and bugs, performing keyword analysis, providing internal analytics reports, collaborating with internal teams, and brainstorming new growth strategies.

JR-202423869 Supervisor, GBST Reporting COE (Night Shift)

Company: General Motors

Location: Other US Location

Posted Dec 21, 2024

The role of Supervisor Reporting Center Of Excellence COE involves leading a team of reporting and data analytics professionals to drive transformation initiatives and improve business processes. The successful candidate will be expected to report to the office three times a week and collaborate globally and cross-functionally with various partners. The role requires strong client service skills, the ability to listen and act on the voice of the customer, and highly proficient in Microsoft Office applications.

Finance Manager

Company: Northbridge Financial

Location: Other US Location

Posted Dec 21, 2024

The text describes a Financial Manager role at Northbridge Financial, a Canadian and owned by Fairfax Financial. The role involves executing key monthly and quarterly accounting and reporting processes, collecting and consolidating financial data, updating and reconciling spreadsheets, maintaining OSFI exhibits, and ensuring financial data accuracy for productivity and customer service improvement. The ideal candidate should have 24 years of management experience in a financial discipline, advanced Excel skills, a professional accounting designation, and working knowledge of insurance accounting. The company offers competitive salaries, flexible work arrangements, and employee support programs. They prioritize employee wellbeing and career growth opportunities.

Développeur(euse) logiciel / Software Developer - CRM

Company: Genetec

Location: Other US Location

Posted Dec 21, 2024

The job posting is for a Software Developer Level II position at Genetec, a company that specializes in security and operational technologies. The role involves designing, developing, and maintaining custom solutions using Dynamics CRM Azure and NET technologies. The ideal candidate should have a Bachelor's degree in Computer Science or Information Technology, a minimum of 35 years of software development experience, and strong experience with Dynamics CRM, Azure services, NET framework, and C programming. The company offers an attractive compensation package, training, subsidized meals, work-life balance, free coffee, and private parking.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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