Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Senior Customer Success Operations Specialist

Company: Sysdig

Location: Other US Location

Posted Dec 21, 2024

Sysdig is a well-funded startup with a large enterprise customer base, focusing on delivering value to customers through open source tools widely used by technologists and developers. They are looking for a driven team member to build and implement processes to improve the Customer Success team efficiency, gain experience with different teams, find meaningful insights from multiple datasets, and improve operations.

VP, Sales & Business Development (International)

Company: Ingram Content Group

Location: Other US Location

Posted Dec 21, 2024

Ingram Content Group is seeking a VP of Sales and Business Development to drive company growth and expansion in the UK, Australia, France, and the UAE. The ideal candidate should have a Bachelor's degree in marketing or a related field, 10 years of sales management or business development experience, and 5 years in the book publishing industry. The role involves developing and executing international channel strategy, managing the Global Connect program, researching industry trends, leading key stakeholders, managing sales teams, and more.

COBOL Engineer

Company: Helpware

Location: Other US Location

Posted Dec 21, 2024

Helpware is a technology-driven company offering Customer Experience and Operational Support for modern companies. They provide COBOL engineering services for a US-based company offering market-leading software, SaaS, or On-Premise solutions for Medicare Advantage and Managed Medicaid Plans. The role requires proficiency in COBOL, at least 35 years of relevant experience, strong problem-solving skills, and English language skills at least B2 level. The responsibilities include maintaining and enhancing existing COBOL-based systems, collaborating with cross-functional teams, troubleshooting and resolving issues, assisting in the migration of COBOL code to Java-based solutions, participating in code reviews, and documenting technical specifications.

Senior DevOps Engineer - W6367

Company: Nisum

Location: Other US Location

Posted Dec 21, 2024

Nisum is a leading global digital commerce firm with a customer-centric approach. They have over 1800 professionals across the US, Chile, Colombia, India, Pakistan, and Canada. Nisum is a preferred advisor to leading Fortune 500 brands and helps clients achieve direct business growth by building advanced technology for end-customer experiences.

Customer Logistics Supervisor

Company: Ryder Supply Chain Solutions

Location: Other US Location

Posted Dec 21, 2024

The text is about a job opportunity for a Logistics Supervisor position at Ryder. The role involves supervising, coordinating, and overseeing logistics operations, providing coaching, development, and training to staff members, and ensuring staff performance and progress towards business objectives. The successful candidate will be accountable for site Key Performance Indicators (KPIs) and work in collaboration with customers. The position offers a competitive salary, comprehensive benefits, and a diverse team environment.

Customer Success Manager

Company: ComplyAdvantage

Location: Other US Location

Posted Dec 21, 2024

The text describes a job posting for a Customer Success Manager at ComplyAdvantage, a company that provides AI-driven financial crime risk data and detection technology. The role involves managing a portfolio of mid-market customers, providing proactive support, driving crosssell and upsell, and shaping the product roadmap based on customer feedback. The ideal candidate should have a passion for customers, experience working with mid-market accounts, and strong process management and relationship management skills.

Staff Software Engineer (Front-end, REACT and Typescript) - Prague, Czechia

Company: Outreach

Location: Other US Location

Posted Dec 21, 2024

Outreach is a leading AI Sales Execution Platform with a strong foundation in customer interactions and data. They offer powerful tools for revenue teams to design, measure, and improve their revenue strategy. The team is collaborative, using a modern tech stack and working on critical parts of the Outreach products. They prioritize automated testing, continuous deployment, and customer trust.

Product Development Engineer II

Company: Apogee Enterprises

Location: Other US Location

Posted Dec 21, 2024

The Product Development Engineer II role at Wausau Window and Wall Systems involves partnering with sales, marketing, and customers to design, engineer, and develop innovative and competitive new products. The role requires managing projects to ensure product development goals are achieved within agreed-upon time and budget parameters. The ideal candidate should have a BS degree in Engineering or a related field, minimum 5 years of successful Product Development experience, and working knowledge of building codes, design, and testing standards.

Business Analyst

Company: Appnovation

Location: Other US Location

Posted Dec 21, 2024

Appnovation is a global full-service digital partner that combines strategy, design, and managed services to build digital solutions that deliver real impact today and serve as foundations for future growth. They are looking for a Business Analyst to collaborate with project stakeholders, define business requirements, and ensure client satisfaction. The role requires experience in business analysis, e-commerce, and agile methodologies. Appnovation offers a collaborative work environment, professional growth opportunities, and a people-oriented culture.

Senior Software Engineer-back end

Company: Tillster

Location: Other US Location

Posted Dec 21, 2024

The text describes a job posting for a Senior Software Engineer SSWE BACK END at Tillster, a global leader in digital ordering and customer engagement solutions. The role involves designing, developing, and maintaining cloud-based microservices, collaborating with cross-functional teams, and contributing to an agile, collaborative, and high-performing development environment. The ideal candidate should have 5+ years of experience in designing and building microservice-based systems, expertise in design patterns and architectural patterns, and experience with AWS serverless and companion technologies. The company values continuous learning, customer-centricity, and collaboration.

Channel Sales Manager

Company: CoreView

Location: Other US Location

Posted Dec 21, 2024

CoreView is a Microsoft Gold Partner offering an end-to-end solution for M365 security governance and administration. They empower 1500 M365 organizations to deliver best practice security and drive ROI. The Channel Sales Manager position is for a home-office based role in the United States, requiring 4+ years of channel management experience with VARs, SIs, and MSPs in a SaaS model. The candidate must be a self-starter with excellent communication skills and the ability to work with minimal supervision.

Technical Analyst I

Company: UFP Industries

Location: Other US Location

Posted Dec 21, 2024

The Customer Service Technical Analyst role involves providing technical support for software, hardware, and network problems in a call center environment. The role requires developing technical skills, communicating solutions in a user-friendly manner, and providing one-on-one end-user training. The company is an Equal Opportunity Employer.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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