Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Principal Threat Analyst | Remote, USA

Company: Optiv

Location: Other US Location

Posted Dec 21, 2024

This position is a fully remote role that requires shift flexibility. The Principal Analyst will provide deep level analysis for client investigations, work closely with technology teams, and perform security monitoring and incident response activities. The role requires 6+ years of operational experience in assessing, reviewing, and remediating infrastructure vulnerabilities. The successful candidate must have knowledge of cybersecurity threats, vendor computing environments, and basic systems and network technologies.

Customer Success Specialist

Company: Abtrace

Location: Other US Location

Posted Dec 21, 2024

Abtrace is a health tech company based in London that uses software engineering, machine learning, and medical expertise to create digital health software for primary care clinicians. They aim to deliver population health interventions, detect signals of deterioration, and improve patient outcomes. They work with over 250 primary care practices covering 25 million patients and are looking for a Customer Success Specialist to ensure their clients achieve the best possible outcomes with their software.

Desktop Support Specialist

Company: Entegris

Location: Other US Location

Posted Dec 21, 2024

The job description for a Desktop Support Specialist position at Entegris Korea is for a bilingual IT Desktop Engineer to provide level 2 support to their company's office IT infrastructure issues and incidents in Korean and English. The role involves resolving calls from end users, providing onsite support, coordinating multivendor hardware break-fix, and carrying out upgrades, repairs, and conversions to existing systems.

Project Cost Specialist

Company: Cineplex

Location: Other US Location

Posted Dec 21, 2024

The Project Cost Specialist role at Cineplex is a hybrid position that requires active participation in project administration and process improvement. The role involves developing control and financial analysis, providing financial recommendations, overseeing audit controls, and managing communication of project updates. The ideal candidate should have a Bachelor's Degree in Finance or Accounting, be enrolled or working towards CPA, and have minimum 35 years of relevant experience. The role also requires proficiency in ERP System Oracle and PeopleSoft, and basic knowledge of construction administration.

Client Manager - Great Lakes

Company: Optiv

Location: Other US Location

Posted Dec 21, 2024

The text describes a role as a Client Manager for Optiv, responsible for selling security services and technology solutions to strategic accounts. The role involves developing a multiyear strategic account management plan, understanding client security concerns, and collaborating with clients to refine and build security strategies. The goal is to establish a trusted relationship with clients as Optiv's primary security solution partner. The role also involves engaging clients to enhance satisfaction and review progress with Optiv leadership.

Analyst I | On-site, Bangalore

Company: Optiv

Location: Other US Location

Posted Dec 21, 2024

The Threat Analyst role involves providing intrusion and incident monitoring, analyzing documents for potential security incidents, working with partners to understand security threats, coordinating security events, and providing analysis on various security enforcement technologies. The role requires three or more years of full-time professional experience in Information Security, experience in a SOC or enterprise network environment, excellent communication skills, and the ability to generate comprehensive reports. The role is a Work from Office role with US working hours from 5 PM IST to 3 AM IST.

Senior Analyst, Canadian Structured Finance Ratings

Company: Morningstar

Location: Other US Location

Posted Dec 21, 2024

The Senior Analyst Canadian Structured Finance Ratings role involves assisting with surveillance functions, database maintenance, report preparation, and industry research. The position reports to the Senior Vice President and is based in Toronto. Qualifications include a degree in Commerce or Finance, experience with financial credit analysis, and excellent communication skills. Morningstar DBRS is a leading credit rating agency with a global presence.

Director of Product Marketing, Sustainalytics

Company: Morningstar

Location: Other US Location

Posted Dec 21, 2024

This role is integral to driving Sustainalytics growth strategy, strengthening their leadership position, and establishing client-centric marketing programs. The role involves leading the crafting of compelling value propositions, developing go-to-market strategies, and supporting existing products and fuel campaigns that drive measurable business growth. The successful candidate will thrive on building cross-functional relationships and will report to the Head of Marketing Indexes and Sustainalytics, based in London.

UX Writer

Company: DEPTÂ

Location: Other US Location

Posted Dec 21, 2024

DEPT® is looking for an experienced UX writer to help set a new benchmark in customer experience for a leading global player in the travel industry. The role involves writing clear concise and engaging UX copy for digital touchpoints, analyzing and optimizing copy of user flows, creating support and implement content strategies and guidelines, and working closely with UX researchers to get insights on how to improve understandability, performance, and customer success. The company offers a competitive base package, flexible working hours, a lease bike option, a flexible stipend, support on mental health and wellbeing, future benefits, the opportunity to work with awesome clients, a reputation for great work, a company that prioritizes doing good, and the opportunity to develop talent.

Backend Engineer - Content Experiences

Company: Zalando

Location: Other US Location

Posted Dec 21, 2024

Zalando is looking for a passionate Backend Engineer to work on finely crafted software, operational excellence, and building a world-class platform. They value diversity, inclusion, and equal opportunities. The role involves consistently shipping working testable maintainable readable code, owning and operating backend microservices on top of Kubernetes and AWS, and participating in team discussions and design decisions.

Senior Customer Success Manager - Major

Company: Klaviyo

Location: Other US Location

Posted Dec 21, 2024

Klaviyo is looking for a passionate Customer Success Manager (CSM) for their London office to support EMEA customers. The role requires 2+ years of SaaS customer success or account management experience, with a focus on building and nurturing relationships with multiple stakeholders. The CSM will be responsible for increasing email revenue, creating success plans, and contributing to product improvements. The company values diversity, equality, and inclusion, and offers competitive benefits and variable compensation.

Billing Specialist

Company: Service Express

Location: Other US Location

Posted Dec 21, 2024

The text describes the role of a Billing Specialist at Service Express, which involves supporting internal and external customers, ensuring accurate invoicing, and maintaining third-party billing portals. The company offers workplace flexibility, a hybrid working schedule, and competitive benefits. They are an equal opportunity employer and process information in accordance with their privacy policy.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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