Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Technical Account Management Advanced

Company: Genesys

Location: Other US Location

Posted Dec 21, 2024

Genesys is a company that empowers organizations to improve customer loyalty and business outcomes by providing personalized and empathetic experiences at scale. They offer a wide range of benefits and perks, including a competitive salary, comprehensive benefits package, and opportunities for career growth. The Senior Technical Account Manager role is a leadership position that ensures customer success through technical expertise, platform adoption, and cross-functional collaboration.

Team Lead, Customer Support

Company: Equinix

Location: Other US Location

Posted Dec 21, 2024

The text describes a job summary for a Team Lead Customer Support position at Equinix. The role involves leading and managing a team of customer support agents, ensuring high-quality support, and maintaining operational efficiency. The Team Lead also plays a crucial role in team management, performance improvement, and process optimization. They provide day-to-day and escalation support for all levels of agents and address customer requests through various channels. The role requires excellent leadership, people management, communication, and interpersonal skills, as well as proficiency in contact center software, CRM, Salesforce, and other relevant tools. The company is committed to providing an equitable work environment and is committed to supporting diversity in thought and contribution.

Philadelphia - Sales Operations Manager

Company: Leaf Home

Location: Other US Location

Posted Dec 21, 2024

Leaf Home is a leading provider of technology-driven home solutions, focusing on home maintenance and offering a patented gutter protection system. They are a fast-growing private company with a strong commitment to diversity and inclusion, offering competitive compensation packages, health benefits, and professional development opportunities. The Sales Operations Manager role involves managing and growing assigned territories, leading and managing sales teams, and ensuring accurate sales orders and timely product installation.

Customer Support - Analyst\/Associate\/Executive I - 24518

Company: Enverus

Location: Other US Location

Posted Dec 21, 2024

This is a permanent work from home opportunity for a Customer Support role at Enverus, a leading energy SaaS company. The role involves providing frontline support for software applications, educating customers, and building rapport with them. The position requires strong organization, analytical, and interpersonal skills, as well as the ability to work in a fast-paced environment. The role is suitable for someone with 2+ years of experience in application support roles or similar client-facing roles and a Bachelor's degree in Information Technology. The company offers Variable Compensation and a positive work environment.

Account Manager with English

Company: Nexo

Location: Other US Location

Posted Dec 21, 2024

Nexo is a premier digital assets wealth platform offering tailored solutions for forward-thinking clients. With over $7 billion in AUM and $320 billion processed, Nexo provides high-yield, flexible, and fixed-term savings, cryptobacked loans, sophisticated trading tools, and liquidity solutions, including the first crypto debit/credit card. The company champions innovation and long-lasting prosperity, with a sustainable business model, robust infrastructure, stringent security, and global licensing.

Sales Ops Analyst

Company: Nexo

Location: Other US Location

Posted Dec 21, 2024

Nexo is a premier digital assets wealth platform designed to empower clients to grow, manage, and preserve their crypto holdings. The company offers tailored solutions that build enduring value, supported by 24/7 client care. With over $7 billion in AUM and $320 billion processed, Nexo brings lasting value to millions worldwide. They offer an all-in-one platform combining advanced technology with a client-first approach, offering high-yield, flexible, and fixed-term savings, cryptobacked loans, sophisticated trading tools, and liquidity solutions including the first crypto debit/credit card. They champion innovation and long-lasting prosperity.

Sr Power Systems Engineer

Company: Aspen Technology

Location: Other US Location

Posted Dec 21, 2024

AspenTech is seeking a senior-level Power Systems Engineer with a BS or MS degree in Electrical Engineering and knowledge of power systems analysis, computer programming (especially C), electric utility operation, control, and optimization. The role involves designing, integrating, testing, and commissioning advanced control systems for electric utilities, as well as communicating with customers and performing unit testing and tuning.

Senior Solution Consultant

Company: Genesys

Location: Other US Location

Posted Dec 21, 2024

Genesys is a company that empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. They offer a market-competitive salary, benefits, and development opportunities. The company is committed to equity in the workplace and evaluates candidates without regard to protected characteristics.

Solution Consultant, India

Company: 66degrees

Location: Other US Location

Posted Dec 21, 2024

66degrees is a leading consulting and professional services company specializing in developing AI-focused data-led solutions leveraging the latest advancements in cloud technology. They help world-leading brands transform business challenges into opportunities and shape the future of work. The company values embracing challenges and winning together, fostering a culture that sparks innovation and supports professional and personal growth. The role of a Solution Consultant involves working closely with teams to ensure successful implementations, crafting robust architectural proposals, and delivering Statements of Work (SOWs). The company aims to exceed revenue objectives through the adoption of the Google Cloud Platform and educate customers on the value proposition of cloud solutions.

Principal, Machine Learning Engineer

Company: Tekion

Location: Other US Location

Posted Dec 21, 2024

Tekion is a company that is positively disrupting the automotive industry with its innovative cloud-native platform. The platform includes solutions for retailers, manufacturers, and technology partners. It uses cutting-edge technology, big data, machine learning, and AI to bring together OEMs, retailers, dealers, and consumers. The company employs close to 3000 people across North America, Asia, and Europe.

Account Manager with Czech and English

Company: Nexo

Location: Other US Location

Posted Dec 21, 2024

Nexo is a premier digital assets wealth platform designed to empower clients to grow, manage, and preserve their crypto holdings. Their mission is to lead the next generation of wealth creation by focusing on customer success and delivering tailored solutions. Nexo has been providing unmatched opportunities to forward-thinking clients in over 200 jurisdictions since 2018, with over $7 billion in AUM and $320 billion processed. They offer high-yield, flexible, and fixed-term savings, cryptobacked loans, sophisticated trading tools, and liquidity solutions, including the first crypto debit/credit card. Nexo champions innovation and long-lasting prosperity.

Power BI/ Power App Specialist

Company: Dow

Location: Other US Location

Posted Dec 21, 2024

Dow Chemical International Pvt Ltd is seeking a Power BI Power App Specialist to join their team in Mumbai, India. The role involves technical and operational support for PowerBI Visualization projects and solutions within the Analytics and AI Hub. The successful candidate will work with others on the team, leverage PowerBI Visualization BW BEX projects, and develop Power Apps to integrate analytics solutions in different work processes. They will also collaborate with other teams, stakeholders, and customers to deliver high-quality and innovative dashboard and Power Apps Development skills on BW, Java, Query, HTML, PowerBI, and Power Apps are important. Responsibilities include developing and maintaining dashboards and reports using Power BI, utilizing SAP BW and BEx tools, implementing and managing Java-based queries for data extraction and processing, and developing and deploying application on Power Apps to streamline business processes and enhance productivity. The ideal candidate should have 34 years of experience in data visualization, business intelligence application development, or related roles, and proficiency in Power BI, SAP BW BEX, and Java for data querying and manipulation. They should also have strong knowledge of frontend development technologies including HTML CSS and JavaScript, experience in application development, and excellent problem-solving skills.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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