Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Product Specialist - Sensor Technology

Company: ONYX Insight

Location: Other US Location

Posted Jan 31, 2025

ONYX Insight is seeking a Product Specialist for their Advanced Sensing team. The role involves providing technical support, collaborating with various teams, and driving product success. Key responsibilities include analyzing market trends, creating sales materials, and representing the company at events. The ideal candidate should have experience with complex technical products, strong communication skills, and a relevant degree. ONYX Insight offers opportunities for career growth, global influence, and a chance to work on high-impact projects in the renewable energy sector.

Senior Solution Architect (Presales)

Company: Mirantis

Location: Other US Location

Posted Jan 31, 2025

Mirantis, a leading open cloud company, is seeking a Senior Solution Architect to join their PreSales team. The role involves driving large-scale enterprise sales opportunities, tailoring Mirantis solutions to meet complex customer needs, and providing leadership throughout the sales cycle. The ideal candidate should have a BS degree in Computer Science, Mathematics, Engineering, or equivalent professional experience, along with 10+ years of consultative customer-facing architecture and post-sales experience. They should be familiar with container orchestrators like Kubernetes or Swarm, have hands-on experience deploying to private and public cloud infrastructure, and possess a strong understanding of key DevOps concepts and tools. The role also requires excellent presentation skills and the ability to travel up to 75%.

Senior Solution Architect (Presales)

Company: Mirantis

Location: Other US Location

Posted Jan 31, 2025

Mirantis, a Silicon Valley leader in cloud infrastructure, seeks a Senior Solution Architect for its PreSales team. The role involves collaborating with Account Executives, leading enterprise discovery sessions, and developing tailored solutions for complex customer needs. Qualifications include a BS degree, 10+ years of consultative experience, expertise in container orchestrators, Linux/Windows architecture, cloud infrastructure, DevOps concepts, and scripting languages. The company offers a competitive compensation package, cutting-edge open-source innovation, and a high-energy environment.

IT Support Engineer

Company: IQ-EQ

Location: Other US Location

Posted Jan 31, 2025

IQEQ is a leading Investor Services group seeking a Technical Lead for their Managed Service Provider team. The role involves overseeing technical projects, assisting with new client deployments, and leading research and development to enhance technical offerings. The ideal candidate should have proven experience as a technical lead or senior engineer in an MSP or IT services environment, deep expertise in Microsoft 365, and strong R&D skills. The company offers an inclusive and diverse environment with a strong emphasis on continuous learning and professional development.

Associate Sales Analyst

Company: Mattel

Location: Other US Location

Posted Jan 31, 2025

Mattel is seeking a candidate with a BABS in finance, economics, or international business, and expert level knowledge in Excel. The role involves optimizing inventory to meet customer needs and financial targets, developing and consolidating regional sales forecasts, and recommending inventory purchases. The candidate will maintain monthly item level allocation plans, review daily inventory levels, and collaborate with local teams to define sales and financial plans. Mattel is a leading global toy company with iconic brands and a strong commitment to innovation, inclusivity, and employee respect.

L2 Application support Engineer

Company: Parkar Digital

Location: Other US Location

Posted Jan 31, 2025

The job posting is for an L2 Application Support Engineer role, which involves providing second-level support to end-users, collaborating with cross-functional teams to troubleshoot and resolve complex issues, and enhancing system efficiency. Key responsibilities include having good knowledge of databases, operating systems, and application architecture, proficiency in using ticketing tools, and excellent communication skills. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, proven 3+ years of experience in application support, and be comfortable with 24/7 on-call duties. Parkar Digital, the employer, values team members who are passionate about making a difference and offers entrepreneurship opportunities, wellness programs, and flexible working hours.

Senior Solution Architect (Presales)

Company: Mirantis

Location: Other US Location

Posted Jan 31, 2025

Mirantis, an open cloud company, is seeking a Senior Solution Architect to join their PreSales team. The role involves driving large-scale enterprise sales opportunities, tailoring Mirantis solutions to meet complex customer needs, and leading technical presentations and solution design workshops. The ideal candidate should have a BS degree in Computer Science, Mathematics, Engineering, or equivalent professional experience, along with 10+ years of consultative customer-facing architecture and post-sales experience. They should be familiar with container orchestrators like Kubernetes or Swarm, have hands-on experience deploying to private and public cloud infrastructure, and possess a strong understanding of key DevOps concepts and tools. The candidate should also have excellent presentation skills and be comfortable speaking with executives, IT management, and developers.

Supply Operations Developer - Supply Chain Operations

Company: IKEA

Location: Other US Location

Posted Jan 31, 2025

IKEA is seeking a supply chain professional with experience in sourcing and logistics. The role involves stakeholder management, securing product availability, identifying constraints, ensuring logistical performance, and continuous improvement. The ideal candidate will have a university degree in logistics, engineering, economics, or business administration, and excellent communication and social skills. IKEA offers a challenging position with development opportunities in an inclusive work environment.

IT Business Analyst

Company: IQ-EQ

Location: Other US Location

Posted Jan 31, 2025

IQEQ is a leading Investor Services group with a global workforce of over 5800 employees across 25 jurisdictions, managing assets under administration exceeding US$750 billion. The company is committed to ESG and best-in-class technology. The Technical Support Engineer role involves providing technical support, troubleshooting issues, and ensuring a positive customer experience. Key responsibilities include end-user support, desktop management, infrastructure support, security and compliance, cloud technologies, SharePoint Online workflow development, SQL administration, application support, documentation, project participation, proactive problem-solving, and continuous learning. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 3+ years of technical support experience, strong understanding of Windows and macOS, networking concepts, Active Directory, Microsoft 365 administration, SQL Server administration, troubleshooting, communication, and teamwork skills. The company values sustainability, diversity, and employee development.

Associate Executive - Secretarial

Company: IQ-EQ

Location: Other US Location

Posted Jan 31, 2025

IQEQ is a leading Investor Services group that values client service delivery and offers opportunities for career growth. They seek a skilled professional with experience in corporate secretarial and legal administration, knowledge of relevant legislation, and a commitment to integrity and continuous learning. The company fosters an inclusive environment and encourages employees to share knowledge and seek new challenges.

Senior Solution Architect (Presales)

Company: Mirantis

Location: Other US Location

Posted Jan 31, 2025

Mirantis, an open cloud company, is seeking a Senior Solution Architect to join their PreSales team. The role involves driving large-scale enterprise sales opportunities, tailoring Mirantis solutions to meet complex customer needs, and leading technical presentations and solution design workshops. The ideal candidate should have a BS degree in Computer Science, Mathematics, Engineering, or equivalent professional experience, along with 10+ years of consultative customer-facing architecture and post-sales experience. They should be familiar with container orchestrators like Kubernetes or Swarm, have hands-on experience deploying to private and public cloud infrastructure, and possess a strong understanding of key DevOps concepts and tools. The candidate should also have excellent presentation skills and be comfortable speaking with executives, IT management, and developers.

Operations Supervisor – Fine Blanking

Company: MAT Holdings, Inc

Location: Other US Location

Posted Jan 31, 2025

MAT Holdings Inc, a leading global manufacturer with a 40-year history, is seeking an Operations Supervisor for their MENA Fine Blanking operation. The role involves managing the entire operation from raw materials to finished products, ensuring customer on-time delivery, troubleshooting stamping line issues, and collaborating with cross-functional teams. The ideal candidate should have experience in a stamping operation environment, preferably in fine blanking, strong technical skills, and good knowledge of PLC controls, hydraulic systems, and drawings. Excellent communication skills, strong planning and organizational skills, and a willingness to work independently are also required.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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