Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Senior Product Manager

Company: TaskUs

Location: Other US Location

Posted Dec 21, 2024

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. They help their clients represent, protect, and grow their brands. TaskUs serves clients in various sectors including social media, e-commerce, gaming, streaming media, food delivery, ridesharing, HiTech, FinTech, and HealthTech. They have a presence in 23 locations across 12 countries, including the Philippines, India, and the United States. TaskUs prioritizes employee wellbeing and offers competitive salaries, benefits packages, and various departments like Total Rewards, Wellness, HR, and Diversity. They are looking for an IT Director Software Development to increase company value and performance through innovation roadmap management and product delivery.

Trainee, Buying Operations

Company: Saks

Location: Other US Location

Posted Dec 21, 2024

The job description for the Trainee Buying Operations role at Saks is for a position that involves purchasing order and item creation, setting up item master data in Saks internal systems, creating and maintaining purchase orders using in-house tools, transmitting purchase orders to vendors, working with buying offices, planners, and vendors, creating and documenting best practices, liaising between US buying offices, vendors, and leadership team, maintaining workflow dashboard and reporting of business metrics, and other specific tasks and special projects assigned. The role also offers exposure to rewarding career advancement opportunities, a culture that promotes a healthy fulfilling work-life balance, benefits package for all eligible full-time employees including medical, vision, and dental, an amazing employee discount, and is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive environment for all employees.

Trainee, Talent Acquisition

Company: Saks

Location: Other US Location

Posted Dec 21, 2024

The job description for the Trainee Talent Acquisition position at Saks is for a role that involves designing research strategies for all positions, identifying talent pools, and screening candidates. The ideal candidate must have a Bachelor's Degree, be tech-savvy, and have experience in recruitment. The role requires excellent communication skills, problem-solving abilities, and the ability to work in a high-pressure environment. The position offers career advancement opportunities, a healthy work-life balance, and a benefits package.

Solution Architect - Planning / MM

Company: Shell Plc

Location: Other US Location

Posted Dec 21, 2024

The job description for the Supply Chain Solution Architect for Materials and Portfolio role at Shell involves ensuring the stability and efficiency of the process core, working closely with global excellence teams, and driving system-related implementation of major projects. The role requires deep design and technical knowledge of current processes and tools, accountability for tool reliability, and building competency within the Lubricants America organization. The candidate should thrive on collaboration, have excellent communication skills, and be able to build a shared vision and influence others at all levels within the organization.

Account Manager

Company: Averna

Location: Other US Location

Posted Dec 21, 2024

Averna is a global leader in custom-built test solutions and services, with a strong international team of 1200 employees. They offer solutions for multiple industries, including Consumer Electronics, Medical Devices, Automotive, and Semiconductor products. The Account Manager role at Averna involves developing and maintaining Japanese accounts, primarily in the Consumer Electronics industry. The ideal candidate should have a technical background in engineering fields and experience in selling custom automation solutions. The role requires strong communication skills, technical understanding, and the ability to build relationships with internal teams.

QA Engineer - Automated Detection

Company: Arctic Wolf

Location: Other US Location

Posted Dec 21, 2024

The role of a Quality Engineer on the Detection Automation team at Arctic Wolf Labs involves planning, implementing, and reporting on the testing of detection automation software and workflows. The team focuses on ensuring quality and scale of their automated detection base and presenting actionable detections to Security Services teams and customers. The role requires experience with QA test frameworks, QA methodologies, detection development tools, performance and security testing, CICD tools, programming languages, automation frameworks, secure network protocols, and web architectural styles. The ideal candidate has 2+ years of experience in software QA with a focus on detection systems or security applications and experience working in an AgileScrum development environment.

Full Stack Engineer

Company: State Street

Location: Other US Location

Posted Dec 21, 2024

Act as Full Stack engineer responsible for the enhancement and maintenance of one or more AlphaCharles River Development modules or components of an agile scrum team. Provide engineering troubleshooting assistance to customer support teams and other development teams within Charles River.

Product Definition Analyst

Company: Amadeus

Location: Other US Location

Posted Dec 21, 2024

The job posting is for a PDA Engineer role in the Disruption team at Amadeus. The role involves analyzing, specifying, and testing functional solutions for disruption products. The ideal candidate should have experience in Product Definition in AgileScrum environments and be proficient in tools like Confluence, JIRA, SSH connection Putty, Python, Software versioning BitbucketGit, and Visual Studio Code.

Senior Developer, Vulnerability Scanner

Company: Arctic Wolf

Location: Other US Location

Posted Dec 21, 2024

Arctic Wolf is a leader in cybersecurity, offering an industryleading customer and employee experience. They are looking for a Senior Developer Vulnerability Scanner to join their fast-paced and high-demand team responsible for managing and monitoring a growing number of vulnerability scanners. The role involves writing well-organized, testable, and high-performing code, improving resiliency, implementing optimizations, and contributing to ongoing product maintenance. The company values diversity, inclusion, and corporate responsibility, offering compelling compensation and benefits packages.

BlackBerry QNX, Senior Quality Manager (CMMI)

Company: Blackberry

Location: Other US Location

Posted Dec 21, 2024

BlackBerry QNX is a trusted supplier of safe and secure operating systems, hypervisors, frameworks, and development tools for building the world's most critical embedded systems. They are the embedded experts, providing time-tested and trusted foundation software including their deterministic microkernel real-time operating system RTOS, safety-certified products, middleware, and security solutions, all purpose-built for embedded systems. They are trusted by more than 68% of the Electric Vehicle market by volume and are running in 255 million vehicles globally. Their foundation products have been precertified to ISO 26262 ASIL D and they offer a broad range of board support packages, professional services, AUTOSAR adaptive support, and middleware solutions to help OEMs meet Start of Production SOP dates.

Digital Product Owner

Company: Unum

Location: Other US Location

Posted Dec 21, 2024

Unum UK is seeking a Digital Product Owner to drive the development and execution of the proposition roadmap, delivering impactful digital solutions tailored to target customer segments while aligning with strategic objectives and growth ambitions. The successful candidate can expect a generous bonus, DC pension scheme, life insurance, and income protection. Unum UK is an inclusive and diverse employer with a wealth of learning and development opportunities.

IT Support Specialist (ITAM)

Company: TaskUs

Location: Other US Location

Posted Dec 21, 2024

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. They offer a culture of constant motion, exploring new technologies, being ready to handle any challenge, and mastering consistency in an ever-changing world. They prioritize employee wellbeing with competitive salaries, comprehensive benefits, and various departments. They offer an IT Support Specialist ITAM role with tasks like onboarding, offboarding, repairs, replacements, deployment, documentation, reporting, compliance, and security.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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