Customer Satisfaction Jobs in Other US Location

765,942 open positions · Updated daily

Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Field Marketing Manager

Company: Matillion

Location: Other US Location

Posted Dec 21, 2024

Matillion is seeking a Field Marketing Manager to help scale up their growing business and drive demand with current and new customers. The role involves planning and executing compelling initiatives and events, collaborating with the Demand Generation team, tracking campaign performance, and developing customer case studies and testimonials.

Solutions Engineer

Company: Kong

Location: Other US Location

Posted Dec 21, 2024

Kong is seeking a seasoned customer-facing Sales Engineer to help drive new business, onboard and train customers, and establish revenue potential with existing customers. The ideal candidate should have experience with open-source technology and strong knowledge of Kubernetes, Docker, HTTP, cloud technologies, and SaaS technologies. The role involves supporting field sales, understanding and helping establish customer requirements, and ensuring customer satisfaction. Kong is a company focused on helping today's developers build tomorrow's technology, with a strong emphasis on API innovation and open-source principles.

Environmental Health & Safety Consultant

Company: KPA

Location: Other US Location

Posted Dec 21, 2024

The text describes a job posting for an EHS Risk Management Consultant position at KPA. The role involves developing and maintaining relationships with clients, conducting onsite field audits, providing mitigation recommendations, and building accident prevention programs. The position requires travel, strong communication skills, and a bachelor's degree in a related field. The company offers a full benefits package and values its employees. KPA is a leading provider of EHS and Workforce Compliance software and consulting services.

Customer Care Manager

Company: Mom's Meals

Location: Other US Location

Posted Dec 21, 2024

The Customer Care Manager role at Moms Meals involves managing a contact center, supervisors, and hourly employees. The manager is responsible for monitoring productivity, performance trends, budget requirements, and hiring. They must have a Bachelor's degree, Microsoft Office skills, excellent communication skills, and strong leadership abilities. The role requires repetitive motions, sedentary work, and visual perception. Moms Meals is a family-operated business providing home-delivered meals for over 25 years, focusing on tailored nutrition solutions for seniors, patients, and those with chronic conditions.

Staff Software Engineer - IAM (d/f/m)

Company: Personio

Location: Other US Location

Posted Dec 21, 2024

Personio is a growing company with a strong focus on building user-friendly products for small and medium-sized organizations. They are looking for an experienced engineer to join their Product and Technology team, which is responsible for driving customer outcomes by designing, developing, and delivering innovative and high-quality products. The role requires technical leadership, collaboration, and a strategic mindset. Previous experience as a Staff or Principal Engineer in building and designing highly scalable and resilient systems is required.

CSM APAC

Company: Multiplier

Location: Other US Location

Posted Dec 21, 2024

Multiplier is seeking an experienced Customer Success Manager to join their remote team. The role involves building relationships with customers, ensuring product adoption, and collaborating with internal teams to drive customer success and growth. The company offers a productive and diverse work environment, with benefits such as working remotely and being part of a customer-obsessed team. Multiplier is an equal opportunity employer.

Switchboard Operator

Company: Advocate Aurora Health

Location: Other US Location

Posted Dec 21, 2024

The job description outlines a part-time, benefits-eligible position at Advocate Health, a large nonprofit health system. The role involves receiving and processing incoming and outgoing calls, providing information, handling emergencies, supporting paging operations, and maintaining guest relations. The position requires computer and typing skills, good communication skills, and the ability to lift up to 35 pounds without assistance.

Solutions Engineer, Singapore

Company: Kong

Location: Other US Location

Posted Dec 21, 2024

The job posting is for a Sales Solution Engineer role at Kong, a cloud-native API platform. The role involves supporting field sales, growing client relationships, leading PoCs, and coordinating with various teams. The ideal candidate should have 8+ years of industry experience, 3+ years of presales Solution Engineering experience, and proven experience with middleware, API management, and Kubernetes. The company is an equal opportunity employer.

Customer Support Specialist I

Company: Vertafore

Location: Other US Location

Posted Dec 21, 2024

Vertafore is a leading technology company that provides innovative software solutions to the insurance industry. They offer a fast-paced and collaborative environment where employees can grow and succeed. The company is headquartered in Denver, Colorado with offices across the US, Canada, and India. The Customer Support Specialist position involves resolving customer issues, providing coverage for inbound interactions, and educating customers on how to self-serve. The company values diversity, equity, and inclusion, and is a drug-free workplace. They offer competitive compensation and benefits packages, including medical vision and dental plans, life and disability insurance, pension plans, and employee referral and internal recognition programs.

DSA Needs Assessor

Company: Capita

Location: Other US Location

Posted Dec 21, 2024

An exciting opportunity has arisen for a Needs Assessor to join a new team of inhouse Disabled Students Allowance DSA assessors at Capita. The role involves preparing for and undertaking Disabled Students Allowance DSA needs assessment meetings and completing Needs Assessment Reports for students in Higher Education who are in receipt of Disabled Students Allowances in accordance with the appropriate regulations, timeframes, and guidance. This is a hybrid role and regular travel will be required.

Senior Specialist, Marketing Content & Media

Company: TaylorMade Golf Company

Location: Other US Location

Posted Dec 21, 2024

The Senior Specialist Marketing Content and Media role at TaylorMade Golf Canada involves developing and executing a social media content calendar, creating consumer influencer engagement, and supporting creative for paid media executions. The role requires a high level of golfer appreciation, experience in social media and digital marketing, and knowledge of existing social media applications. The position also involves community building campaigns, graphic creation, and digital asset management.

Portfolio Manager

Company: Absa Group

Location: Other US Location

Posted Dec 21, 2024

The text describes a career opportunity at a proudly African group with a rich history and regional/international expertise. The role involves managing credit life cycles, developing business mandates, and implementing risk policies. The job requires strong analytical, risk management, and leadership skills. The group values trust, resourcefulness, stewardship, inclusivity, and courage.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages