Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

SEC Client Support Manager

Company: Fidelity International

Location: Other US Location

Posted Dec 20, 2024

The job description for the Client Support Manager position at Fidelity International is for a permanent role based in Kingswood. The role involves providing support to internal stakeholders, external clients, and third parties. Key responsibilities include working closely with the Sales team, end-to-end support of the sales and intake process, assessing and reviewing new business opportunities, building relationships with external clients, and supporting the existing client relationship team. The role requires strong communication skills, attention to detail, and the ability to make data-driven recommendations. The company offers a comprehensive benefits package, values employee wellbeing and development, and is flexible about where and when employees work.

Technical Specialist

Company: EML Group

Location: Other US Location

Posted Dec 20, 2024

EML is a leading Workers Compensation and Personal Injury Claims Management business with over 4000 dedicated employees. They offer a permanent full-time position in Perth with flexibility to work from home. The role involves reviewing and maintaining compliance with policies, developing working relationships with claims teams, and providing technical support and advice. The ideal candidate has a tertiary degree in Allied Health or related fields, 5 years of experience in Personal Injury claims management, and excellent communication skills.

Certificate Change & Reinstatement Specialist

Company: Foresters Financial

Location: Other US Location

Posted Dec 20, 2024

The role of a Certificate Change and Reinstatement Specialist at Foresters Financial involves managing and processing certificate change requests and reinstatement applications for customers. The specialist must handle both inbound and outbound calls, maintain accurate records, provide excellent customer service, and collaborate with various departments. The role requires strong communication, analytical, and organizational skills, as well as knowledge of insurance products, regulatory requirements, and Foresters' systems. The position offers work-from-home opportunities, full-time schedules, a full benefits package, and opportunities for career growth.

Project Manager - Product Engineering

Company: First Central

Location: Other US Location

Posted Dec 20, 2024

First Central Insurance and Technology Group is seeking a Project Manager to join their Technology and Data Pillar. The role involves leading and setting project goals and objectives, ensuring successful project delivery, and working alongside the Project Manager Practice Lead to develop and implement best practice. The company values flexible working arrangements, strong planning and control expertise, and a commercially focussed and results-driven approach.

Head of Taiwan Legal

Company: Fidelity International

Location: Other US Location

Posted Dec 20, 2024

This job posting is for the position of Head of Taiwan Legal at Fidelity International. The role involves managing legal risk, providing advice to the Taiwan business, and working closely with various internal and external teams. The successful candidate will be a strategic partner, people leader, and collaborator, with a focus on delivering commercial advice, retaining and developing talent, and promoting a consistent approach to legal procedures. A qualified Taiwan and US licensed attorney with experience in a reputable law firm or financial services provider is preferred.

Technology Support Advisor

Company: Finning

Location: Other US Location

Posted Dec 20, 2024

Finning Canada is seeking a highly motivated team player to join their team as a Technology Support Advisor. The role involves leading and managing the deployment and support of Caterpillar mining technology solutions, ensuring customer satisfaction and operational excellence. The position is based out of their Edmonton office and offers a competitive salary, pension, and benefits. Finning prioritizes creating a diverse and inclusive environment and is committed to collaborating with and providing reasonable accommodations to individuals with disabilities.

Key Account Specialist - Northwest

Company: Endo

Location: Other US Location

Posted Dec 20, 2024

The text describes a job description for a Key Account Specialist role at Endo, a pharmaceutical company. The role involves territory planning, precall planning, sales call execution, postcall follow-up, and territory management. The candidate should have a bachelor's degree and relevant experience, with a preference for biopharmaceutical industry experience and B2B sales experience. The role requires strong business acumen, analytical skills, customer service orientation, conflict resolution skills, and consultative selling skills. Overnight travel is necessary, and the candidate must have a valid driver's license. Endo is committed to diversity, equity, and inclusion.

Pricing Manager

Company: Fedrigoni

Location: Other US Location

Posted Dec 20, 2024

The text is a job description for a Pricing Manager position at Fedrigoni, a company looking to reinvent boundaries in their industry. The role involves leading the definition and deployment of BU-wide pricing strategies, optimizing price positioning, and enabling profitable growth. The ideal candidate should have 5+ years of experience in Pricing or similar roles, strong analytical skills, and excellent communication skills. The company offers a flexible and welcoming work environment and is committed to ensuring that every person feels connected and valued.

Online Enrollment File Processor

Company: Full Sail University

Location: Other US Location

Posted Dec 20, 2024

The text describes a job opportunity at Full Sail University for a File Processor. The main objective is to work with Enrollment Guides to complete packaging and file verification for students. The position requires knowledge of Title IV funding and federal guidelines, as well as strong work ethics, organization, creativity, problem-solving skills, attention to detail, and the ability to meet deadlines. The job is performed in an office environment with a minimum of 40 hours per week.

Territory Account Manager

Company: Finning

Location: Other US Location

Posted Dec 20, 2024

Finning UK Ltd is seeking a dynamic and results-driven Territory Account Manager to join their team and help achieve ambitious goals. The role involves managing a designated area, acquiring new customers, and maintaining strong relationships with existing accounts. The goal is to maximize revenue and profits for both new and used equipment. The company offers a competitive salary, 25 days holiday, life insurance, pension, and access to the company's share scheme. They also offer a dynamic work environment, professional growth opportunities, family-friendly policies, health cash plan, employee wellbeing solutions, an electric car scheme, recognition awards, and a diverse and inclusive environment.

HR Administrator US&LATAM

Company: Elanco

Location: Other US Location

Posted Dec 20, 2024

Elanco is a global leader in animal health, dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. They are driven by their vision of Food and Companionship Enriching Life and their approach to sustainability, the Elanco Healthy Purpose. They pride themselves on fostering a diverse and inclusive work environment, valuing new ways of thinking, dynamic individuals, and acquiring new skills. They aim to make animals' lives better, which in turn makes life better. The role of the HR Agent is to support day-to-day maintenance of HR service across many countries, providing resolution of HR queries, and ensuring a consistent and high level of customer service and operational excellence.

System Support Specialist III

Company: Dallas College

Location: Other US Location

Posted Dec 20, 2024

Dallas College is seeking a skilled and experienced IT professional to provide high-level support and resolve escalated tickets. The ideal candidate will have advanced knowledge of computer systems, hardware, and software. The position requires travel to Dallas College campuses, providing day-to-day support, and maintaining required reports and documentation. The successful candidate will also be expected to troubleshoot complex technical issues, maintain security controls, and collaborate with stakeholders.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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