Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

FP&A Manager

Company: Equativ

Location: Other US Location

Posted Dec 20, 2024

The FPampA team at Equativ is a primary finance partner for the business, providing enterprise-wide planning analysis and reporting. The team is composed of experienced professionals who strive to provide visibility and counseling to business leaders. The FPampA Manager will play a pivotal role in driving financial planning and analysis efforts, collaborating cross-functionally, and leading the team. The role involves ensuring the production of weekly and monthly reporting, preparing for board presentations, defining financial models, and acting as a business partner to various departments.

Senior Software Engineer

Company: HappyCo

Location: Other US Location

Posted Dec 20, 2024

HappyCo is a company that values growth, flexibility, and supportive culture. They are looking for a Senior Software Engineer Mobile to join their team and contribute to the growth of their mobile application experiences. The position offers onboarding, training, and opportunities for career development. HappyCo offers competitive pay, stock options, and employee assistance programs. They are committed to building an inclusive and supportive community.

Technical Project Manager

Company: ALTEN Technology USA

Location: Other US Location

Posted Dec 20, 2024

ALTEN Technology USA is a leading engineering company specializing in product development for various industries such as aerospace, medical devices, and automotive. They offer comprehensive benefits, a positive work environment, and opportunities for career growth. The company is seeking a candidate with a BS in Mechanical or Aerospace Engineering and at least 5 years of engineering experience, with a focus on Aerospace and Systems Engineering.

Senior Brand Account Manager - 6 months CDD

Company: Vestiaire Collective

Location: Other US Location

Posted Dec 20, 2024

Vestiaire Collective is a leading global online marketplace for desirable preloved fashion, founded in 2009 and headquartered in Paris. They aim to transform the fashion industry for a more sustainable future by empowering their community to promote the circular fashion movement. The company has a diverse global team of 700 employees representing more than 50 nationalities and values Activism, Transparency, Dedication, and Greatness. They are looking for a Senior Brand Account Manager to join their Brand Partnerships team in Paris for 6 months.

Collections Specialist - German speaking (m/w/x)

Company: Grover

Location: Other US Location

Posted Dec 20, 2024

Grover is a tech startup revolutionizing access to cutting-edge technology with affordable and sustainable solutions. They have circulated over 12 million devices, employ over 400 people, and have reached unicorn status. They aim to reduce e-waste by 160,000 products and 250 tons of e-waste. They are looking for a Collections Specialist for their DACH Market in Berlin.

Partner Operations Manager

Company: Cognigy

Location: Other US Location

Posted Dec 20, 2024

Cognigy is a leading AI Agent platform for enterprise contact centers, offering an award-winning solution that empowers enterprises to deliver instant, hyperpersonalized, multilingual service on any channel. The company integrates Generative and Conversational AI to create Agentic AI, redefining customer experiences and driving satisfaction and support for contact center employees. Cognigy is looking for talented people to join their global team and offers a culture of mutual respect and trust, with a focus on the 4Ts: Team, Trust, Transparency, and Technology. The Partner Operations Manager role is instrumental in driving operational excellence, creating and optimizing workflows, and improving the performance of the partner ecosystem.

Global Account Manager

Company: BigCommerce

Location: Other US Location

Posted Dec 20, 2024

BigCommerce is seeking a highly motivated and experienced Global Account Manager to develop and manage strategic relationships with key clients. The role involves creating and executing a systematic plan to identify, qualify, and build a robust pipeline of upsell and crosssell opportunities within existing accounts for the suite of BigCommerce Inc products. The candidate should have 5+ years of experience managing complex B2B and B2C SaaS accounts with a proven record of achieving retention and expansion goals.

Associate Product Owner - Ad Server product line - Internship/Apprenticeship March 2025

Company: Equativ

Location: Other US Location

Posted Dec 20, 2024

Equativ is a product-driven organization with a strategic focus on innovation. The Product Management team, consisting of Product Managers and Product Owners, is responsible for delivering products that meet clients' needs and drive business growth. They collaborate with Marketing, Business, and R&D teams to gather user needs, identify valuable features, build actionable roadmaps, and drive development with the engineering team. As an apprentice or intern, you can contribute to building the best products in a competitive B2B environment, work on the Ad Server product line, and learn from experienced Product Managers, Product Owners, Product Designers, and Developers.

Debt Collector - German speaking (m/w/x)

Company: Grover

Location: Other US Location

Posted Dec 20, 2024

Grover is a tech rental company that offers affordable and sustainable solutions. They have circulated over 12 million devices and employ over 400 people. They are looking for a Debt Collector for their DACH Market to join their talented Debt Collection team in their Berlin HQ. They offer a hybrid model, 28 days of paid vacation, a company pension scheme, and a diverse global team.

Green Engineering Lead (m/f/d)

Company: Lonza

Location: Other US Location

Posted Dec 20, 2024

Lonza is seeking a driven individual to join them as a Green Engineering Lead in Basel, Switzerland. The role involves implementing Lonza's Environmental and Sustainability Engineering Strategy, working on Sustainable Development Goals, developing global Sustainability Design Standards, and integrating green engineering principles into growth projects. The company values diversity and ethical business practices.

Data Scientist / Sr. Data Scientist - Advanced Analytics (1170)

Company: Axtria - Ingenious Insights

Location: Other US Location

Posted Dec 20, 2024

Axtria is a leading global provider of cloud software and data analytics tailored for the Life Sciences industry. They offer innovative platforms deploying cutting-edge AI and ML technologies. The company has a presence in over 30 countries and is recognized for its growth and technological advancements. They are looking for a Manager and Senior Manager for their Decision Science practice to manage consulting projects, deliver solutions, and communicate actionable analytical findings.

Senior Data Scientist

Company: Astera Labs

Location: Other US Location

Posted Dec 20, 2024

Astera Labs is a global leader in purposebuilt connectivity solutions that unlock the full potential of AI and cloud infrastructure. They offer an Intelligent Connectivity Platform that integrates PCIe® CXL® and Ethernet semiconductor-based solutions and the COSMOS software suite of system management and optimization tools. The company is inspired by trusted relationships with hyperscalers and the data center ecosystem, delivering flexible and interoperable products. They are transforming modern data-driven applications.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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