Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

MMS Customer Connectivity Support Manager

Company: McKesson

Location: Other US Location

Posted Dec 20, 2024

McKesson is a Fortune 10 company that focuses on delivering insights, products, and services to make quality care more accessible and affordable. They value the health, happiness, and wellbeing of their employees and customers. The MMS Customer Connectivity Support Manager role involves managing and enhancing connectivity processes, ensuring efficient and accurate EDI operations, and providing exceptional customer service. The company offers a competitive compensation package and is committed to diversity and inclusion.

Sr Manager Sales Enablement

Company: DXC Technology

Location: Other US Location

Posted Dec 20, 2024

The job description outlines a role as an industry expert who develops and drives large and complex business solutions for targeted customers. The role involves understanding customer business, establishing technical credibility, and providing leadership and strategic guidance. The expert must also research industry trends, act as a technical resource, and provide recommendations for new offerings. The role requires strong communication, selling, and negotiation skills, as well as the ability to work in a team and represent the company with clients.

Strategic Customer Success Manager

Company: PTC

Location: Other US Location

Posted Dec 20, 2024

PTC is a global team of nearly 7000 people, leading the way in transforming the physical and digital worlds. They focus on creating opportunities for team members to grow and succeed. The Strategic Customer Success Manager role involves ensuring customer satisfaction, retention, and growth by providing exceptional support, conducting training sessions, and maintaining strong relationships with key stakeholders. The role also includes value realization, proactive support, renewals and upsells, customer feedback and improvement, and reporting and documentation.

Senior ML Engineer in AI team

Company: Productboard

Location: Other US Location

Posted Dec 20, 2024

Productboard is a customer-centric product management platform that helps organizations get the right products to market faster. They have recently worked on delivering LLM solutions to their customers, establishing a Feature store, and training NLP models. They are looking for an experienced Machine Learning Engineer to help them build AIpowered product features and enhance their internal tech stack.

PLM Solution Manager

Company: PTC

Location: Other US Location

Posted Dec 20, 2024

PTC is a global team of nearly 7000 people who create opportunities for team members to explore, learn, and grow. They provide engineering support for strategic sales efforts, engage with customers to understand their requirements, and present PTC solutions to different levels of an organization. They possess comprehensive engineering and discrete manufacturing process knowledge, and demonstrate a proven track record of presales engineering and implementation of complex software solutions. They are passionate about problemsolving through innovation and are committed to handling Personal Information responsibly.

Defensive Cyber Operations Analyst

Company: Leidos

Location: Other US Location

Posted Dec 20, 2024

Leidos is seeking Defensive Cyber Operations Analysts for a hybrid position with a 4x10 or 5x8 static schedule, potential for remote work, and on-the-job training. The role involves incident detection, response, and analysis, as well as project management and communication skills.

Receptionist (Saudi National)

Company: Clifford Chance

Location: Other US Location

Posted Dec 20, 2024

ASampH Clifford Chance is Saudi Arabia's leading law firm, offering high-quality legal services with a focus on commercial activities, capital markets, corporate and MampA finance and banking, real estate, public policy and regulatory, litigation and dispute resolution. The role of the Receptionist is to provide excellent professional support and maintain a high service level. The job requires compliance with Saudi Arabian nationalization law, developing positive relationships with the management team, and performing tasks in front desk management, visitor client coordination, administrative support, and compliance. The ideal candidate should have experience in a corporate reception environment, excellent communication skills, and be bilingual in English and Arabic.

Demand Generation-Sr Manager

Company: FICO

Location: Other US Location

Posted Dec 20, 2024

The job posting is for a Vice President of Demand Generation at FICO, a leading global analytics software company. The role involves designing and executing campaigns to drive customer engagement and revenue, building a global demand plan, owning pipeline and booking targets, and managing to a allocated marketing budget. The ideal candidate should have deep knowledge of complex selling environments, a proven track record of developing world-class marketing teams, and excellent communication and presentation skills.

Regional Account Manager

Company: Trend Micro

Location: Other US Location

Posted Dec 20, 2024

Trend Micro is a global cybersecurity leader that provides a secure digital environment for businesses. They offer a wide range of cybersecurity solutions and have a strong focus on research and development. The company is looking for a remote sales role to generate and close new business opportunities in large enterprises.

PLM Solution Consultant

Company: PTC

Location: Other US Location

Posted Dec 20, 2024

PTC is a global team of nearly 7000 people who create opportunities for team members to explore, learn, and grow. They provide engineering support for strategic sales efforts, engage with customers to understand their requirements, and present PTC solutions to different levels of an organization. They possess comprehensive engineering and discrete manufacturing process knowledge, and have a proven track record of presales engineering and implementation of complex software solutions. They are passionate about problemsolving through innovation and are committed to handling Personal Information responsibly.

Customer Success Manager (French speaking)

Company: Trend Micro

Location: Other US Location

Posted Dec 20, 2024

Trend Micro is a global cybersecurity leader that helps make the world safe for exchanging digital information. They offer a cybersecurity platform that protects organizations and individuals across various environments. The company is looking for top talent and has a Customer Success Manager role responsible for driving customer post-sale activities and ensuring a positive customer experience.

Associate Product Manager

Company: New Balance

Location: Other US Location

Posted Dec 20, 2024

New Balance is a company that empowers people through sport and craftsmanship to create positive change in communities around the world. They innovate fearlessly, guided by their core values, and foster a culture of respect and inspiration. The company has major accountabilities in category management, data management, and providing ancillary creative support. They require previous experience in product management or merchandising, data management systems, and have benefits such as a discretionary bonus opportunity, private medical insurance, and employee discount.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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