Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Accounting Representative - Insurance, Pittsburgh, PA

Company: F.N.B. Corporation

Location: Other US Location

Posted Dec 20, 2024

This is a job description for an Accounting Representative position in the INSA business unit. The role is responsible for assisting with revenue recording, bookkeeping tasks, and operational support. The minimum education required is a high school or GED, and at least 1 year of job-related experience is required. The position requires excellent project management, communication, organizational, analytical, and interpersonal skills. Familiarity with financial institution policies and procedures is also required.

Senior Product Software Engineer(UI-ReactJS,NodeJS,JavaScript-6+ Years) Openings At Wolters Kluwer, Pune

Company: Wolters Kluwer

Location: Other US Location

Posted Dec 20, 2024

This role offers a great opportunity for a senior software engineer to lead design, development, and maintenance of complex software applications. The role involves collaborating with cross-functional teams, preparing technical specifications, identifying bottlenecks, and optimizing software for better performance. The candidate will also be responsible for leading the design of innovative and user-friendly software applications, creating comprehensive testing routines, and utilizing mathematical principles for problem-solving. The role requires strong software engineering, programming, problem-solving, analysis, testing, and agile skills. The candidate should also have experience with source code repositories, relational databases, APIs, and design principles.

BlackBerry QNX- Senior Technical Project Manager (Core Engineering)

Company: Blackberry

Location: Other US Location

Posted Dec 20, 2024

The text describes a job opportunity for a Senior Technical Project Manager in the Embedded and RTOS Market at BlackBerry QNX. The role involves managing cross-functional teams, planning and coordinating projects, ensuring cost and time constraints are met, and collaborating with various stakeholders. The ideal candidate should have a Bachelor's degree in Engineering, Computer Science, or Mathematics, proven experience in technical project management, and knowledge of UNIX-based operating systems. PMP certification is a plus.

Inbound Account Manager

Company: Elsevier

Location: Other US Location

Posted Dec 20, 2024

The text is a job description for an Inbound Account Manager position in a global leader in information and analytics company, Elsevier. The role involves engaging with agencies and intermediaries to support and close specific opportunities that maximize advertising sales and exceed annual sales targets. The candidate should have a Bachelor's degree in a relevant field, previous experience in account management, customer service, or sales, and strong verbal and written communication skills.

LEGS Support Engineer

Company: Amadeus

Location: Other US Location

Posted Dec 20, 2024

The main responsibilities of this role include responding to end-user support requests remotely, installing, diagnosing, repairing, maintaining, and upgrading hardware equipment and software related to mission-critical Automated Bag Drop services at the Airport. The role involves diagnosing and resolving a wide range of applications and networking problems, troubleshooting bag drop and kiosk network connectivity, requesting and coordinating with third-party vendors for support, providing user data and application recovery, and maintaining IT records and tracking for the area of responsibility. The ideal candidate should have a minimum of 2 years of relevant working experience, a relevant Bachelor's degree or equivalent industry qualification, hands-on experience in troubleshooting computer networking hardware and software issues, and excellent communication skills.

Editorial and Compliance Expert

Company: Elsevier

Location: Other US Location

Posted Dec 20, 2024

The job description is for an Editorial and Compliance Expert in the healthcare and pharma industry. The role involves crafting impactful content strategies, leading teams, ensuring top-notch editorial workflows, and maintaining compliance principles. The expert will work on a diverse range of products, including Local Editions, Sponsored Supplements, and Special Issues. The role requires in-depth knowledge of publishing industry processes, strong understanding of print and online editorial workflows, and expertise in online educational content. The expert must be able to lead cross-functional teams, manage relationships with Key Opinion Leaders, and work flexible hours.

Principal Data Science Engineer

Company: Sabre Corporation

Location: Other US Location

Posted Dec 20, 2024

Sabre is a technology company that powers the global travel industry. They offer innovative solutions that shape the future of travel by connecting people with moments that matter. Sabre is the global leader in innovative technology for the travel industry, looking for bright and driven people to develop and deliver powerful solutions that meet the current and future needs of airline, hotel, and travel agency customers.

Client Solution Strategy – Analytics (US Remote)

Company: DXC Technology

Location: Other US Location

Posted Dec 20, 2024

DXC Technology is seeking a skilled sales solutions professional with extensive industry experience to drive large and complex business solutions for targeted customers. The role involves providing in-depth industry and market expertise, technical acumen, and leadership to develop and sell technical solution strategies and benefits. The ideal candidate should have a Bachelor's degree in business, computer science, information technology, or a related field, ten or more years of business solutions technical consulting or sales solutions experience, and strong communication, selling, and negotiation skills.

Lead Full Stack Engineer with .NET and Angular

Company: Wolters Kluwer

Location: Other US Location

Posted Dec 20, 2024

The text describes a job posting for a Lead Full Stack .NET Developer at OneID, a customer identity and access management solution for Wolters Kluwer. The position requires 10+ years of experience in developing .NET core or v6 based web applications and hands-on experience with multilayered web applications, REST API microservices development, data access technologies, and Agile environments. The company offers a competitive salary, good work-life balance, and opportunities for personal and professional growth.

Principle Product Manager, Growth

Company: Hubstaff

Location: Other US Location

Posted Dec 20, 2024

Hubstaff is a fast-growing timetracking and project management startup fully embracing remote work with a global team spanning over 30 countries. They are looking for an experienced PM in the US to join their Product Team. The role involves managing two growth teams, conducting AB testing and experimentation, data-driven decision making, process improvement, and cross-functional collaboration. The requirements include proven experience in growth product management, understanding of product-led growth strategies, and strong analytical and communication skills. The benefits include competitive compensation, rewarding success, incredible perks, freedom and flexibility, unforgettable retreats, and the opportunity to be part of a company redefining work.

SAP MM & SD Consultant (Remote with Travel)

Company: DXC Technology

Location: Other US Location

Posted Dec 20, 2024

DXC Technology is seeking a remote SAP implementation consultant with 7+ years of experience in SD and MM, and 5+ years in SAP Sales and Distribution and material management. The role requires knowledge of data distribution and PPF settings, experience with SAP S4HANA System Conversion and Fiori apps, and strong communication skills. The company offers a comprehensive benefits program and is committed to diversity and inclusive selection practices.

Senior Product Software Engineer

Company: Wolters Kluwer

Location: Other US Location

Posted Dec 20, 2024

This job description outlines the role of a Senior Product Software Engineer, who will be responsible for designing, developing, and troubleshooting software programs. The role requires strong technical skills, innovative thinking, and the ability to collaborate with cross-functional teams. The engineer will lead the design of innovative and user-friendly software applications, create comprehensive testing routines, and utilize mathematical principles to solve complex problems. They will also collaborate with others to troubleshoot and resolve complex IT issues, prepare and preprocess data for analysis, and offer technical support to end-users.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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