Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Manager, Solutions architect

Company: Writer

Location: Other US Location

Posted Dec 17, 2024

Writer is a fullstack generative AI platform empowering leading enterprises like Accenture, Intuit, L'Oreal, Mars, Salesforce, and Vanguard. It offers a state-of-the-art family of LLMs, graph-based RAG, and customizable AI guardrails. The company, founded in 2020, seeks a dynamic Manager Solutions Architect to lead a technical team, influence product roadmaps, and collaborate with the Sales team.

IT Helpdesk Specialist

Company: Torq

Location: Other US Location

Posted Dec 17, 2024

Torq is a security products company offering an enterprise-grade security hyperautomation platform that unifies and automates the entire security infrastructure. It enhances existing security investments, increases efficiency, and frees up security professionals to focus on strategic activities. Torq is a dynamic and motivated team looking for talented individuals to join their CTO office. The role involves providing IT and helpdesk support, managing IT equipment, and implementing new IT/security tools and services. The ideal candidate should have experience in a helpdesk or IT support role, experience with MacOS MDM systems, and proficiency in English.

VP of Marketing. EMEA

Company: Writer

Location: Other US Location

Posted Dec 17, 2024

The text is about Writer, a fullstack generative AI platform that empowers leading enterprises like Accenture, Intuit, L'Oreal, Mars, Salesforce, and Vanguard to transform their work. The VP of Marketing for EMEA will play a crucial role in launching and establishing the company's market presence across Europe, the Middle East, and Africa. The role involves developing and implementing comprehensive marketing strategies, leading field events and campaigns, collaborating with the Sales team, analyzing market trends, managing the marketing budget, building relationships with stakeholders, and overseeing the creation of marketing materials. The ideal candidate should have proven experience in a senior marketing role, strong leadership and communication skills, and an analytical mindset.

Senior Backend Engineer - Screen Recording (Noida, India)

Company: Level AI

Location: Other US Location

Posted Dec 17, 2024

Level AI is a Series C startup founded in 2019, headquartered in Mountain View, California. They specialize in transforming contact centers into strategic assets using their AI-native platform, which leverages advanced technologies like Large Language Models. Their solution empowers organizations to enhance customer experience and drive growth. The company is looking for a Senior Backend Engineer to collaborate on developing highly scalable and performant systems.

Cards & BaaS Associate

Company: Cross River

Location: Other US Location

Posted Dec 17, 2024

Cross River is a fast-growing financial technology company that provides innovative and scalable embedded payments cards and lending products. They serve millions of businesses and consumers worldwide and are backed by leading investors. The company is on a mission to build the infrastructure for access, inclusion, and the democratization of financial services. They have a strong sense of purpose and have been named to the American Bankers List of Best Places to Work in Fintech for the last 6 years. They are looking for a motivated self-starter to support the strategic partnerships management team and have a salary range of $600,000 - $800,000.

Senior Unity SDK Developer

Company: CleverTap

Location: Other US Location

Posted Dec 17, 2024

CleverTap is seeking a Senior Unity SDK Developer with 3+ years of experience in Unity game and SDK development, Android and iOS systems, and related conceptual technologies. The role involves designing, configuring, and building Unity and other gaming SDKs, working with core Android and iOS teams, and ensuring the performance, quality, and responsiveness of the Unity SDK and applications. CleverTap is a global growth-stage startup offering a fast-paced dynamic environment, innovation opportunities, and a category-creating B2B SaaS platform. The company is headquartered in San Francisco with a presence across multiple countries and is backed by top-tier investors.

Technical Support Engineer

Company: Torq

Location: Other US Location

Posted Dec 17, 2024

Torq is a security products company offering an enterprise-grade security hyperautomation platform that unifies and automates the entire security infrastructure. It helps maximize value and efficiency from existing security investments and supercharges security teams across the Fortune 500. Torq is a dynamic and motivated team looking for talented individuals to join their customer and partner ecosystem. As a Technical Support Engineer, you'll be a key member of the Field Engineering team, helping customers unlock the full potential of the platform. You'll work closely with a global team to ensure customer success by providing technical expertise, problem-solving, and valuable insights into the products' future.

Field Compliance Analyst ( BC and ON)

Company: Transamerica

Location: Other US Location

Posted Dec 17, 2024

The job description for the Compliance Officer Field Auditor at Transamerica is for an individual with a strong background in compliance, preferably with the Investment Funds of Canada Course (IFIC) or The Canadian Securities Course (CSC). The role involves conducting field office examinations, preparing reports, and ensuring compliance with policies and regulations. The company offers a comprehensive benefits package, including competitive pay, pension plans, and employee stock purchase plans. Transamerica is committed to diversity and inclusion, and offers various programs to foster a culture of inclusivity. The company also has a strong commitment to giving back to the community through the Aegon Transamerica Foundation.

Civil Engineer

Company: FITS LLC

Location: Other US Location

Posted Dec 17, 2024

The text describes a job posting for a Civil Engineering position in the Construction area. The ideal candidate should have a Bachelor's degree in Civil Engineering, at least 8 years of experience in Construction site preparation, strong problem-solving and communication skills, and bilingual in Spanish and English. The position involves contributing to the development of civil engineering designs, overseeing site preparation tasks, collaborating with multidisciplinary teams, and ensuring compliance with safety, quality, and environmental regulations.

Manager - Product Design

Company: CleverTap

Location: Other US Location

Posted Dec 17, 2024

The role of Manager Product Design at CleverTap involves leading the user experience direction for engagement features, collaborating with cross-functional teams, and creating wireframes, user flows, and prototypes. The company is a global growth-stage startup with a fast-paced dynamic environment, offering innovation opportunities and learning growth. The role requires a Bachelor's or Master's degree in Design or Computer Science, 6+ years of experience in product design, and proficiency in design tools like Figma.

Solutions Engineering Manager, Northern Europe

Company: Cloudflare

Location: Other US Location

Posted Dec 17, 2024

The text describes a leadership role at Cloudflare's Solutions Engineering team in Stockholm, Sweden. The role involves setting the cadence of team communication, supporting personal and technical development, hiring and managing team resources, and collaborating with cross-functional teams. The ideal candidate has a minimum of 3 years in a prior leadership role and 10 years of related industry experience. The team goals include cross-SE team coordination, knowledge transfer, developing strong relationships outside the team, and maintaining strong communication with Account Executives and Customer Success leads. The intra-team goals include keeping the pulse of the team, exemplifying positive culture traits, and maintaining a culture of independence. The personal goals include operating as a highly performing individual contributor and maintaining trust and respect from the team. The responsibilities include workload management, conducting 1:1s with team members, acting as a point of escalation for team issues, and recruiting, interviewing, and onboarding new team members.

Architect Project Engineer

Company: FITS LLC

Location: Other US Location

Posted Dec 17, 2024

The text is a job description for a Project Engineering position in the Capital area. The ideal candidate should have a Bachelor's degree in Architecture, at least 5 years of experience in project engineering, bilingual in Spanish and English, and have experience in layouts, open space office design, and all project phases from initiation to completion. The candidate should be customer-service oriented, have bright ideas, and be able to work independently and coordinate with various parties. The company, FITS, is a service provider that integrates Engineering, Construction, Maintenance, Utilities, and Specialized Technical services across the Island and in the US. They pride themselves on treating their employees well and providing top-notch quality talent to their clients in the Pharmaceutical, Medical Device, and Manufacturing industries.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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