Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Senior Escalation Engineer

Company: Cloud Software Group

Location: Other US Location

Posted Dec 16, 2024

The job description outlines a role for a technical support specialist with a university degree and 5+ years of experience. The role involves providing technical assistance, problem analysis, and working closely with the engineering team to resolve product issues. The specialist is expected to adhere to service level agreements, validate and qualify customer issues, and document cases and resolutions in the CRM system. The role requires knowledge of Linux, storage technologies, virtualization, networking concepts, and basic understanding of Windows Operating System. The company, Cloud Software Group, is a leading cloud solution provider and values diversity, passion for technology, and risk-taking.

Senior Software Engineer, Originations

Company: Credit Acceptance Corporation

Location: Other US Location

Posted Dec 16, 2024

Credit Acceptance is seeking a Senior Software Engineer to work from home with occasional travel to an assigned Southfield Michigan office location. The position requires experience in Java platform, Software Development Life Cycle (SDLC), data modeling, and database management. The ideal candidate should have experience in microservices architecture and be able to coach and mentor less senior team members.

Sales Associate - Los Angeles BAS

Company: Enovis

Location: Other US Location

Posted Dec 16, 2024

The Sales Associate role at Enovis Corporation involves partnering with the Territory Manager to learn about the Bracing and Supports business, assist with identifying and cultivating potential customers, and contribute to the growth of the business by managing revenue and closing business. The role requires a Bachelor's Degree in Business Marketing or a related healthcare field, minimum of 2 years of healthcare industry experience, and knowledge of healthcare reimbursement and orthopedic therapeutic devices. The Sales Associate must be able to travel up to 75% of the time and must be willing to remain in the Sales Associate role for a minimum of one year.

Intel Program Operations Manager

Company: 2020 Companies

Location: Other US Location

Posted Dec 16, 2024

2020 Companies is hiring a remote Program Operations Manager to represent Intel. The role offers a competitive annual salary, benefits, and the opportunity to work remotely. The job involves assisting teams, overseeing operations, providing insights and analysis, and delivering reports. The performance is measured by reporting compliance, execution of initiatives, and overall efficiency.

AWS Devops Engineer I - R-20532

Company: Rackspace Technology

Location: Other US Location

Posted Dec 16, 2024

The job description outlines a role in Cloud Function, requiring technical expertise in AWS, IaaS, PaaS, and DevOps. The candidate should have experience in solutioning, implementation, and troubleshooting of highly available systems. They should be proficient in multiple functional areas, including infrastructure as code, containerize orchestration, and network protocols. The role requires strong communication skills and the ability to handle multiple tasks under pressure.

Head of Fraud Product Director

Company: JPMorganChase

Location: Other US Location

Posted Dec 16, 2024

The job description is for a Product Director at JPMorgan Chase, focusing on fraud prevention and customer journeys. The role requires experience in fraud product strategy, delivery, and management, as well as working with vendors and engineering teams. The company values diversity, inclusion, and equal opportunity.

Receiving Lead

Company: Deckers Brands

Location: Other US Location

Posted Dec 16, 2024

The Role of a Distribution Lead involves overseeing daily productivity, delegating tasks, ensuring headcount is sufficient, and communicating any issues to other leads or management. The role requires exemplary patience, professional demeanor, and the ability to read, write, and speak English. The department lead is expected to maintain a steady work flow, assist in identifying underperforming associates, and train team members on proper procedures.

Technical Support Engineer

Company: AVEVA

Location: Other US Location

Posted Dec 16, 2024

AVEVA is a global leader in industrial software, offering cutting-edge solutions for various industries. They are committed to sustainability, diversity, and inclusion. The company is seeking a Technical Support Engineer to contribute to business growth in the region.

Atlassian Consultant

Company: Cprime

Location: Other US Location

Posted Dec 16, 2024

We are looking for an experienced tech-savvy customer-oriented Atlassian Consultant to help our clients with installations, configurations, upgrades, and migrations of Atlassian tools including Jira Software, Jira Service Desk, Confluence, BitBucket, and key third-party add-ons. The role is based in India and requires working US hours. The consultant will provide focused delivery support to implement high-quality solutions in an iterative manner, work closely with the Solution Architect, and set up new environments to host Atlassian applications.

Sales Associate - Central Valley, Merced, Turlock

Company: Enovis

Location: Other US Location

Posted Dec 16, 2024

The job description outlines a Sales Associate position with a focus on partnering with a Territory Manager to learn the Bracing and Supports business, manage revenue, and close business. The role involves sales activities, product knowledge, administrative tasks, compliance, and other duties. A bachelor's degree in Business Marketing or related healthcare field is required, along with healthcare industry experience and a valid driver's license.

Manager, Software Engineering

Company: Cloud Software Group

Location: Other US Location

Posted Dec 16, 2024

Citrix, a part of Cloud Software Group, is seeking a Manager Software Engineering with expertise in cloud native development. The role involves leading and managing a team of engineers, collaborating with cross-functional teams, and implementing new technologies to maximize development efficiency. The company values diversity, work-life balance, and is committed to equal employment opportunities.

Threat Detection Engineer 2

Company: Sysdig

Location: Other US Location

Posted Dec 16, 2024

Sysdig is a leading edge company in cloud security, offering real-time threat detection and open-source solutions. They value diversity, open dialogue, and flexible work culture. They are a well-funded startup with a large enterprise customer base, offering great compensation and mental wellbeing support. They encourage diversity and are an equal opportunity employer.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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