Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Project Manager

Company: Azul

Location: Other US Location

Posted Dec 16, 2024

The company is looking for an Engineering Project Manager to work on release scheduling, requirements, and tracking processes. The role involves working with engineering, product management, QA, and tech leads to align release dates across multiple projects using an agile Sprint and Ship methodology. The candidate should have experience in engineering project management, Agile methodologies, and tools like Jira and Confluence. The company offers comprehensive compensation, healthcare packages, equity, and a remote-first work environment.

Software Engineer II (Java, Struts, Hibernate, Oracle 19c, SOAP/REST Services, React, JSP Servlets, Spring, Tomcat,)

Company: Vertafore

Location: Other US Location

Posted Dec 16, 2024

Vertafore is a leading technology company that provides innovative software solutions to the insurance industry. They aim to move InsurTech forward by focusing on customer success, product innovation, and technology partnerships. The company offers a fast-paced and collaborative environment with opportunities for growth and learning. The job description for a Software Engineer II involves developing web-based applications, supporting existing features, and contributing to new features. The company offers competitive benefits, a flexible work environment, and opportunities for professional development.

FEMA Program Manager - Disaster Recovery

Company: Acuity International, LLC

Location: Other US Location

Posted Dec 16, 2024

Acuity International is seeking a FEMA Program Manager for disaster recovery services and programs. The role involves marketing Acuity's disaster recovery services, providing follow-up to ensure project expectations are met, and managing aspects of business development and client relations. The ideal candidate should have 10+ years of experience with federal disaster recovery grant programs and be willing to deploy to disaster sites.

Group Product Marketing Manager - Platform

Company: Quizizz

Location: Other US Location

Posted Dec 16, 2024

Quizizz is a fast-growing EdTech platform seeking an Associate Director of Product Marketing to lead product marketing efforts, build and implement go-to-market strategies, conduct market research, and collaborate with cross-functional teams to ensure effective communication and alignment with market demands. Quizizz offers remote work, benefits, learning and development opportunities, and healthy meals. They are an equal opportunity employer and value diversity.

Marketing Data & Analytics Specialist

Company: Checkout.com

Location: Other US Location

Posted Dec 16, 2024

Checkoutcom is a fintech company that enables businesses and their communities to thrive in the digital economy. They are the strategic payments partner for several well-known brands and aim to empower passionate problem-solvers to collaborate and innovate. The company is on the Forbes Cloud 100 list and a Great Place to Work accredited company. They are building diverse and inclusive teams around the world to create better experiences for merchants and partners. The Marketing Analytics Specialist role involves analyzing vast datasets to extract actionable insights and support sustainable business growth.

Compliance Specialist

Company: Motorola Solutions

Location: Other US Location

Posted Dec 16, 2024

Motorola Solutions is a company committed to helping people be their best in moments that matter. They focus on solving for safer by building mission-critical communications devices and networks, AI-powered video security and access control, and connecting public safety agencies and enterprises for collaboration. The Data Protection Products team at Motorola Solutions manages compliance to data protection requirements in support of products and services. The Processor Questionnaire Response position involves supporting the response to customer requests for verification of compliance to information security and privacy industry standards laws and regulations.

Software Engineer II (.NET)

Company: Duck Creek Technologies

Location: Other US Location

Posted Dec 16, 2024

Duck Creek Technologies is a leading provider of intelligent solutions for the property and casualty insurance industry. They offer modern SaaS solutions that help insurers set a new standard and revolutionize how consumers interact with insurance companies. With a market-leading product suite and flexible work environment, Duck Creek is committed to inclusivity and diversity.

Open Job Application for Rijeka Gateway

Company: APM Terminals

Location: Other US Location

Posted Dec 16, 2024

Rijeka Gateway doo RGW, a joint venture between APM Terminals and ENNA Logic, is undertaking a significant capital greenfield project to develop the Rijeka Gateway Terminal in Rijeka, Croatia. The project aims to construct and startup a new container terminal, expand business value, and improve logistics in the East and Central European hinterland. The terminal will increase ocean and inland capacity in the Adriatic, create an end-to-end solution, and improve average transit time to Asia. Maersk is looking for passionate local individuals to join their journey and is committed to a diverse and inclusive workplace.

HRIS Consultant

Company: Sony

Location: Other US Location

Posted Dec 16, 2024

The job description is for an HRIS system consultant role at Sony. The candidate should have a relevant IT qualification, one to two years of experience with Workday, and knowledge of SAFe and Agile methodology. They should be flexible, have coding skills, and meet high quality standards. Previous experience in HR or a customer-oriented environment is beneficial. The role involves configuring, building, and maintaining the system, providing consultancy, and managing system enhancements. The candidate should be fluent in English and Japanese.

ASIC/FPGA Engineer, Senior

Company: Alphawave IP, Inc.

Location: Other US Location

Posted Dec 16, 2024

Alphawave Semi is looking for experienced professionals to contribute to ASIC and FPGA development. The role involves writing test plans, developing test environments, and working on various design projects. The company offers a comprehensive benefits package, promotes diversity and inclusion, and is an equal opportunity employer.

Senior Cloud Security Engineer

Company: Freshworks

Location: Other US Location

Posted Dec 16, 2024

Freshworks is a company that provides a cloud-based software suite for businesses to delight their customers and employees. They offer a range of services including CRM, CX, employee experience, ITSM, and more. The company has a global team operating from 13 global locations and serves over 65,000 companies. They are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant and richer work environment.

Account Executive, Strategic

Company: Rapid7

Location: Other US Location

Posted Dec 16, 2024

Rapid7 is seeking a customer-centric and target-driven Account Executive to join their Strategic Sales team in the UKI region. The role involves all aspects of new customer acquisition, building meaningful relationships, and driving revenue growth. The successful candidate will work closely with various internal teams and have a proven track record in solution selling. The role is a quota-carrying position with opportunities for growth within the organization.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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