Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Azure Cloud DevOps engineer

Company: Kyndryl

Location: Other US Location

Posted Dec 14, 2024

The text describes a job posting for a Software Engineering Technical Specialist at Kyndryl. The role involves developing solutions in specific domains, providing technical expertise, and leading teams. The company values effective communication, collaboration, and continuous improvement. The job requires a growth mindset, customer focus, and openness to diversity. The required skills include 7 years of experience in application support, ITIL 4 certification, and cloud certifications. The preferred skills include a bachelor's degree in computer science or related fields.

Staff Engineer

Company: Stryker

Location: Other US Location

Posted Dec 14, 2024

The job posting is for a Staff Engineer with Java and Angular skills to join Vocera, now a part of Stryker. The role involves designing and implementing integrations and clinical workflows within the Vocera platform, working with product owners, and applying Agile development methodologies. The candidate should have a master's or bachelor's degree in computer science, 6+ years of development experience, and strong proficiency in Java, Linux, databases, Angular, and Restful services. The role requires experience with Git, unit testing, code review processes, and common networking and messaging protocols.

Sr Design Quality Engineer

Company: Illumina

Location: Other US Location

Posted Dec 14, 2024

Illumina is a global company expanding access to genomic technology to realize health equity for billions of people. They offer industryleading employee benefits and have a strong focus on quality and innovation. The company is looking for a Senior Design Quality Engineer to join their global quality team and actively participate in design control activities for both new product development and on-market design changes.

Accounts Receivable Representative

Company: GE Appliances

Location: Other US Location

Posted Dec 14, 2024

The job posting is for an Accounts Receivable Representative position at GE Appliances in Louisville, KY. The role involves working with customers to ensure timely payment, collaborating with other teams to resolve issues, and utilizing software for account research and reconciliation. The minimum qualifications include an associate's degree or 2 years of experience in collections, excellent communication skills, and proficiency in MS Excel. The starting salary is $1925 per hour.

Customer Success Manager

Company: Secureframe

Location: Other US Location

Posted Dec 14, 2024

Secureframe is a Series B company offering a security compliance automation platform to help organizations build trust and stay secure. They are looking for a Customer Success Manager to own customer relationships, know the product inside out, and manage customer activities. The position is fully remote with benefits including medical, dental, and vision benefits, unlimited PTO, 401k, paid family leave, and a ground floor opportunity. Secureframe is an equal opportunity employer and values collaboration, connection, and having fun with colleagues.

#BECA - AHE SW Test Engineer

Company: Airbus

Location: Other US Location

Posted Dec 14, 2024

The job description for an internship at Airbus Helicopters España SA involves software integration and verification, with a focus on verifying that system requirements are correctly and completely implemented. The role includes defining interfaces between functions or systems, testing preparation and execution, and adapting software test descriptions and procedures. The position requires an awareness of potential compliance risks and a commitment to act with integrity. The job is part of the Software Engineering family and is open to students.

Software Application Engineer

Company: Applied Materials

Location: Other US Location

Posted Dec 14, 2024

The job description outlines a role in software development, with a focus on various tasks such as analysis, design, development, code review, testing, and product assurance. The candidate should have experience with C++, Linux, Oracle PLSQL, TypeScript, Angular JS, and web UI programming. Prior experience with MESCIM Software Engineering and Applied MES products is preferred. The role requires problem-solving skills, understanding of business drivers, and the ability to work independently and as part of a team. The candidate should have a bachelor's degree in Computer Electronics or Industry, or an MBA with an Information Systems background. The role involves regional travel and requires 35 years of experience for a senior position.

Product Owner - Grid-scale Energy Storage System Control Software (m/f/d)

Company: Fluence

Location: Other US Location

Posted Dec 14, 2024

The position requires a product owner with a strong technical understanding of grid scale energy storage system controls, grid code compliance, and agile development. The candidate will work closely with engineering and product management teams, manage the product development project, and ensure the product meets customer needs. The role requires experience in grid connection compliance design, contract review, and technical communication.

Automation QA Engineer

Company: NinjaOne

Location: Other US Location

Posted Dec 14, 2024

The text describes a job posting for an Automation QA Engineer position at NinjaOne, a company that provides an automated endpoint management platform. The role requires 3+ years of experience in automation testing and QA testing, with a focus on Python-based automation scripts and tools. The position involves collaborating with IT and development teams, monitoring and troubleshooting automation processes, and analyzing test results to identify defects and failures. The company offers a fully remote work environment, healthcare package, meal tickets, a work laptop, and headset. The company is committed to providing an inclusive and diverse work environment.

Sr. Software Engineer

Company: Proofpoint

Location: Other US Location

Posted Dec 14, 2024

Proofpoint is a leading cybersecurity company that offers people-centric security and compliance solutions. They are seeking a highly motivated Senior Software Engineer to work on large-scale cloud-based services that form the backbone of their product suite.

Application Support Analyst 1

Company: BlackLine

Location: Other US Location

Posted Dec 14, 2024

BlackLine is a technology-based company that provides cloud software for automating and controlling the entire financial close process. They are committed to modernizing the finance and accounting function and delivering innovative solutions to empower accounting and finance leaders. They value a culture of kindness, openness, and acceptance, and offer professional development seminars and inclusive affinity groups. They are an equal opportunity employer.

Project Manager

Company: Catapult

Location: Other US Location

Posted Dec 14, 2024

Catapult is a company that specializes in sports technology and science, with a focus on improving the performance of athletes and teams. They have a mission to be the premier technology platform for sport and have been at the forefront of sports technology and science since 2006. They work with over 3000 teams around the world, providing information to optimize athletes' health, gameday readiness, and performance, as well as in-game tactics. They are looking for a talented Project Manager to drive the key phases in new product development, improve production quality, yield, and efficiency, and manage the RMA process.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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